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Hyatt Regency Waikiki Resort & Spa

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#21 of 84 Hotels in Honolulu
Certificate of Excellence
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Hyatt Regency Waikiki Resort & Spa
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4,691 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Regency Waikiki Resort & Spa
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Showing 3,376: English reviews
Reviewed 2 February 2014

Stayed here for my honeymoon in September. We absolutely loved everything about it. The customer service was great, our room was clean and beautiful. We are still searching for something that smells close to that of the air freshner in the room to have in our home. Something about it was comforting. Most definitely would stay here again!!

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Helpful?
Thank JKDavidson55
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for sharing this special event with us and for reviewing your stay. We are glad that you enjoyed your stay. You are welcome to contact our housekeeping team at any time to get the exact name of the freshener or you may also want to call or email Na Ho'ola Spa which sells diffusers with Hawaiian scents...

Honolulu, Hawaii
Reviewed 2 February 2014

Stayed one night here and it was beautiful. Front desk receptionist was so kind and gave us leis upon arrival. They upgraded us to a wonderful ocean view, made it up to the room in time for the beautiful sunset on Waikiki beach - absolutely gorgeous! We didn't want to venture far for dinner so we ate at Japango which...

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Helpful?
Thank Sierra M
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for the wonderful review. We are pleased to read that you had such a great visit and we have shared all your kind comments with our team. We hope you will visit again in the future. Mahalo

Brisbane, Australia
Reviewed 1 February 2014

Hubby and I spent a night at this hotel at the end of a week with friends in Waikiki. We splurged on an oceanfront King room and the view was well worth the money. We were given a high floor and although I agree with other reviewers in that the hotel could do with a facelift, I must admit that...

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Helpful?
Thank wils0ncm
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay. We are pleased to read that you enjoyed your room location and view. We have shared your comments regarding the wait at the front desk and SHOR dining. We look forward to serving you again in the future. Mahalo

Reviewed 31 January 2014

We booked the Hyatt place down the blocks, they were over booked when we arrived. We were upgraded to the Regency for no extra charge. Everything was great. This is more a classic hotel compares to the Hyatt place which is more modern design. The room we stayed at was facing the street, during our stay they had construction work...

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Helpful?
Thank Winglik
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay. We value your comments and will share your remarks regarding the food selection at breakfast. Our team is currently looking at making some changes and we are sure they will appreciate your input. Mahalo

Moscow, Russia
Reviewed 31 January 2014

Internet connection is a disaster. If you need it, choose another hotel. Take an oceanfront room. Otherwise this hotel doesn't make any sense ;) We've payed only for balcony overlooking the ocean. Breakfast is average, the only thing you can eat - fried eggs, the rest is just sweet food and asian style cooking - rice/pasta even soup - all...

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Helpful?
Thank annaKGB
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for providing your feedback from your recent stay. We are sorry that you were not more satisfied with your visit. We have shared your comments regarding the Wi-Fi, breakfast, and resort fees with our management team. We do hope that you spoke to a manager while on property and that some resolution was made before your departure....

Perth, Australia
Reviewed 28 January 2014

We stayed in this hotel for 6 nights and loved it. Our room was upgraded upon arrival to the 39th floor. The room was large with 2 queen beds, a couch, desk, lovely balcony and a large bathroom. Housekeeping was fantastic - even if we only popped down to the gym for 45 minutes, the room was finished by the...

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Helpful?
1Thank Karen H
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay. We are pleased to read that you had such an enjoyable visit. We will be sure to share all of your comments with our team. We hope that you will visit again in the future. Mahalo

Chicago, Illinois
Reviewed 26 January 2014

This is a huge hotel. It is very clean. The staff is excellent, they respond as well as they can. The hotel needs work. The bathroom in particular. Our air conditioning worked poorly and they put a fan in our room. The selection at the breakfast buffet was limited. However the view from our room was outstanding. They have a...

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Helpful?
1Thank HarryHawaii
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for providing your feedback. We value your comments and have shared them with our teams. We are sorry that you did not enjoy your visit more and will discuss your comments with our associates and use them to make the guest experience better for others. Mahalo

Pittsburgh, Pennsylvania
Reviewed 24 January 2014

Stayed 3 nights at the Hyatt Waikiki, Dec. 30 - Jan 3 with Perillo tours Hawaii. Lovely room, gorgeous lobby, friendly service for the most part. Helpful concierge. Small pool. Great snacks and drinks at Swim. Last minute buffet on New Year's eve was not so great. Service was bad, Food items on buffet ran out often. Seemed very disorganized....

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Helpful?
Thank Firstnan
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for reviewing your stay. We are glad that overall you enjoyed your visit. We are sorry to read about the New Years Eve issues at the buffet. We have shared your comments with the Director of Food and Beverage for follow up with the team at SWIM. We hope that you will consider visiting us again in...

Houston, TX
Reviewed 23 January 2014

A great location, with decadent rooms. A little on the pricy side, but it is Hawaii and everything is expensive. Plenty of amenities and restaurants everywhere. Beach right across the road. Walls are a little thin and noise travels. Staff extremely friendly with excellent service. Spent three days here and would return.

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Helpful?
Thank surcoat
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for the review. We are glad to read you had such an enjoyable visit. We hope to serve you again soon. Mahalo

Dulles, Virginia
Reviewed 22 January 2014

On the bright side, this property is well located, almost on the beach (you have to cross the street) and in the middle of Waikiki's shopping and restaurant life. The staff is very friendly and helpful. You get all the amenities you're used to if you know Hyatt. Now, there are some drawbacks. First of all, this hotel needs to...

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Helpful?
4Thank Swissworld_traveller
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha, Thank you for providing your feedback from your stay. We are sorry that you were not more pleased with your visit. We do have work planned for the year ahead and will share your comments with our management team for further review. We have also forwarded your remarks regarding the breakfast services to the restaurant supervisor. Mahalo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Beachfront
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Explore the excitement of Oahu in one of Hawaii's most fashionable zip codes. Just steps from renowned warm waters and spectacular views of Waikiki Beach, the property features newly remodeled guest rooms, an award-winning spa, retail shopping, cultural activities and cuisine from celebrated chefs. Close to Honolulu's most visited attractions, including the USS Arizona Memorial at Pearl Harbor, Iolani Palace and Diamond Head Crater, the hotel is the ideal solution for those who want it all. ... more   less 

Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $377 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Number of rooms: 1230
Reservation Options:
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Also Known As:
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Honolulu, Hawaii
Hotel Style:
#7 Top resorts Hotel in Honolulu
#8 Spa Hotel in Honolulu
#11 Luxury Hotel in Honolulu
#11 Romantic Hotel in Honolulu
#12 On the Beach Hotel in Honolulu
#14 Family Hotel in Honolulu
#25 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Waikiki Resort & Spa staff and other travellers.
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Questions? Get answers from Hyatt Regency Waikiki Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are in the Ocean Front rooms in the Ewa Tower”
  • Crystal clear waters of the Pacific Ocean/ Waikiki Beach - view from Ewa Tower
  • Kalakaua Avenue - view with a View from the Ewa tower
  • View from the Ewa Tower in an Ocean front room
 of 5 bubbles Ophelia_Ryan, 7 Dec 2016 | Read review
“15-25th floor facing Diamond head. Amazing views.”
 of 5 bubbles Susan-N-Robert, 4 Dec 2016 | Read review
“high floors have great views, but it is a very large hotel”
 of 5 bubbles graham_international, 2 Dec 2016 | Read review
“Definitely choose ocean view!”
 of 5 bubbles 402jemimah, 23 Nov 2016 | Read review
“ask for a higher floor and splurge for the ocean front room”
 of 5 bubbles KristenJ714, 21 Nov 2016 | Read review
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