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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
We came to Waikiki a day before we set out on our cruise. We booked the hotel through travelocity and we were upgraded to an ocean view suite! It was so nice to sit on the balcony to watch the water. Great location - lots...More
Review collected in partnership with this hotel
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Thank 48micheleh
Response from Guest R, Guest Relations Manager at Waikiki Resort HotelResponded yesterday
Aloha 48 micheleh,
Thank you very much for your wonderful 5-star review! We are so glad to know that you enjoyed your short stay with us and we hope that you will join us again soon.
Sincerely,
Guest Relations
Waikiki Resort Hotel
We were welcomed on arrival and the service continued to great throughout our stay. The location of the hotel was perfect, views of the beach, close to shops, transport and entertainment. Great value for money. We would definitely stay here again.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank lesliewS4385IJ
Response from Guest R, Guest Relations Manager at Waikiki Resort HotelResponded 3 days ago
Aloha lesliewS4385IJ,
Thank you so much for your wonderful 5-star review! We are so glad that you enjoyed your stay with us and that our great service helped make your trip special! We hope to have you back soon!
Sincerely,
Guest Relations
Waikiki Resort Hotel
The menu of the meal is identical every day and there is no change.
I wish I had kimchi.
I'd like to prepare a pair of slippers to wear in the room.
It was inconvenient to clean the room too early.
and It's too late...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank doyoonl2017
Response from Guest R, Guest Relations Manager at Waikiki Resort HotelResponded 5 days ago
Aloha doyoonl2017,
Thank you for your review and comments. We take our guest feedback very seriously and will be looking into some of the comments you made to ensure that our overall guest experience stays up to par. We hope that you enjoyed your stay...More
Upon arrival at 7am we were told by Nancy, the receptionist, that our room wouldn't be available until 3pm! She gave us a key for the communal bathroom and told us to get beach towels from the basement. A few hours later I asked a...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank paulbN6134BK
Response from Guest R, Guest Relations Manager at Waikiki Resort HotelResponded 5 days ago
Aloha paulbN6134BK,
We are very sorry to hear about your recent experience with us as it was clearly not up to our usual standards. Please feel free to reach out to us personally so that we can work to make this right.
Sincerely,
Guest Relations...More
reception was excellent
room was clean, wide
Location was very good, easy access to the beach and bus-stops, trolley-stops to shopping centers and tour places.
But, Had to try 2~3 times with key to open the door and Water tab made noise when turned to...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 병훈 이
Response from Guest R, Guest Relations Manager at Waikiki Resort HotelResponded 6 days ago
Aloha and thank you for your wonderful 4-star review! We are so happy to hear that you enjoyed your stay with us and that your found our staff to be excellent and your room to be clean!
Mahalo nui loa!
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Meeting Rooms
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Details
Price range
US$195 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#14 Spa Hotel in Honolulu
#23 On the Beach Hotel in Honolulu
#29 Business Hotel in Honolulu
#33 Romantic Hotel in Honolulu
#36 Family Hotel in Honolulu
Room types
Suites ,
Non-Smoking Rooms ,
Kitchenette ,
Family Rooms
Number of rooms
275
Reservation Options
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Priceline, TripOnline SA, Travelocity, Cancelon, getaroom.com and HotelQuickly so you can book your Waikiki Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
We are coming on a package deal with Norwegian cruise with 3 days there before we cruise, do we have a breakfast package for those 3 days if not can we purchase one and how much.
5 May 2017|
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Response from paulgO5032BB | Reviewed this property |
We were at the Waikiki Resort Hotel in November 2016 as part of our package. The hotel provided two breakfasts for us as part of our package. They even opened their breakfast Restaurant early on Friday to accommodate... More
We were at the Waikiki Resort Hotel in November 2016 as part of our package. The hotel provided two breakfasts for us as part of our package. They even opened their breakfast Restaurant early on Friday to accommodate the group that was going on the Pearl Harbor tour.
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Deon C
Why is the pool only opened until 7:00pm/
26 March 2017|
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Response from Guest R | Property representative |
Aloha Deon C.,
There is no lifeguard posted at our pool so as the sun goes down we clear the pool for our guests' safety.
Please feel free to call us if you have any additional questions.
Sincerely,
Guest... More
Aloha Deon C.,
There is no lifeguard posted at our pool so as the sun goes down we clear the pool for our guests' safety.
Please feel free to call us if you have any additional questions.
Sincerely,
Guest Relations
Waikiki Resort Hotel
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VonM919
Are microwaves available in the Ocean View rooms?
26 February 2017|
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Response from pandabear2010 | Reviewed this property |
No microwaves in our room but they let us use one of theirs. Ask at the front desk where it is. My friend used it several times.
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Room Tips
"If you get a partial ocean view room 917 or any room that ends in 17 has an unobstructed view of the beach."
Canada (English)