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Waikiki Resort Hotel

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#38 of 84 Hotels in Honolulu
Certificate of Excellence
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Waikiki Resort Hotel
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1,474 Reviews from our TripAdvisor Community

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Showing 1,304: English reviews
Anchorage, Alaska
Reviewed 31 January 2017

I expected more. The room was small and cramped for myself, husband, and two daughters. The description says that it sleeps 4 however one of my kids chose to sleep on the floor because the beds were too small. (floor space was also very cramped). My Daughter also was hoping to have popcorn and watch a movie however there was...

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Thank lots_o_pepsi
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha lots_o_pepsi, We greatly appreciate your thoughtful review. Our guest comments are very important to us and we take your concerns seriously. This property will undergo an exciting room refresh this year which will address some of your concerns and we hope that you will join us in Waikiki again soon so that you can experience these improvements! Thank you...

Lynnfield, Massachusetts
Reviewed 31 January 2017

service was good. location was very good. room is good enough, want to have bath tub. small refrigerator needed. explain how to control alarm clock. it has been set up already. did have to struggle to stop it.

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Thank masahisah2017
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha masahisah2017, We are very happy to know that our service, location and rooms made your time in Waikiki enjoyable! We hope that you will join us again soon. Sincerely, Guest Relations Waikiki Resort Hotel

Pago Pago, American Samoa
Reviewed 31 January 2017

I posted a stellar review in Expedia and thought it was the hotel's but here it is again..... FANTASTIC TIME @ Waikiki Resort Hotel and ALL started with wonderful George at front desk!!!!! Give that man a raise or promotion, he exuded the true spirit of Aloha, very warm and genuine. Lobby was very nice, very "welcoming" open and spacious...

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1Thank Sina S
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Sina S. Thank you for sending this incredible review over to our TripAdvisor page! We love to see that you are so pleased with your experience with us that you had to share on multiple platforms! We very much appreciate that and we hope that you can join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel

Toronto, Canada
Reviewed 29 January 2017

We loved our stay at Waikiki Resort Hotel. The hotel is located in a great spot with the beach being only a 2 minute walk from the hotel. The concierge staff were particularly helpful and friendly. Even though we only stayed here for 2 nights, Ray and Leo remembered our names and greeted us warmly upon each return to the...

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Thank chat2pam
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha chat2pam, Here at the Waikiki Resort Hotel, we strive to provide top of the line service and always exude the Aloha spirit! We are very happy to hear that Ray and Leo impressed you during your short stay with us! We hope that you will join us again soon! Sincerely, Guest Relations Waikiki Resort Hotel

San Francisco, California
Reviewed 26 January 2017

The location of this hotel is incredible, just steps from the beach and attractions with great views from the ocean side. The room was comfortable, if a bit dated. But do NOT stay here in the next few months if you are a light sleeper. The hotel next door is under massive construction, and I was shocked to be woken...

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Thank debsherwin
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha debsherwin, Thank you for bringing this to our attention. Please be sure that we will be addressing your concerns and rectifying our internal processes to better serve our guests in the future. We greatly appreciate your time and hope that you will join us again in the future. Sincerely, Guest Relations Waikiki Resort Hotel

Jakarta, Indonesia
Reviewed 24 January 2017

Me and my wife visited Waikiki on last May 2015, actually this was my second visit to Waikiki, but this was very special because i celebrated my birthday at Wakiki. The hotel is cleaned, helpful staffs and within walking distance to stores, resto and Waikiki Beach

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Thank AchmadDjauhari
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha AchmadDjauhari, Thank you for taking the time to submit your wonderful review! We are very pleased to hear that you enjoyed your stay with us during your special birthday trip to Waikiki and we hope to have you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

Reviewed 18 January 2017 via mobile

My husband and I stayed at this hotel for 4 days and we had a really great experience. It had been our 2nd time staying in this hotel. The rooms are clean and you get a really Hawaiian feeling while in the hotels. The staff are really friendly and resourceful. You can get beach towels and the room is always...

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Thank Maria Jose M
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Maria Jose M., Thank you for your wonderful 5-star review! We are extremely pleased that you enjoyed your stay with us and we look forward to having you back again soon! Sincerely, Guest Relations Waikiki Resort Hotel

Reviewed 18 January 2017 via mobile

Stayed here back in September 2015 with my husband. Our second time in Honolulu. The hotel was in a good location, not far back from Waikiki beach. Our room was clean and comfortable. Slightly dated, but I believe most hotels in Waikiki are. Would happily stay here again.

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1Thank Jess S
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha Jess S., Thank you for your wonderful review! We look forward to having you back again soon. Sincerely, Guest Relations Waikiki Resort Hotel

인천
Reviewed 17 January 2017

Front desk peoples was very not nice. They was not smile ,feels not welcome me especially korean young women . Thats very not good to your hotel. I dont want to visit your place again even you have good location.

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Thank soonhok2017
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha soonhok2017, I am very sorry to hear that our front desk staff was not up to our usual standards. Please be assured that we will be addressing this situation internally. Sincerely, Guest Relations Waikiki Resort Hotel

Lubbock, Texas
Reviewed 15 January 2017

Loved the location! I wish there could've been a hot tub at the pool! Also, there could've been another breakfast buffet option that was free for hotel guests. The ilema breakfast buffet was not worth $30 for two people.

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1Thank hannahd417
Guest R, Guest Relations Manager at Waikiki Resort Hotel, responded to this review

Aloha hannahd417, Thank you for your review and comments! Our central location in the heart of Waikiki is one of our best features and we are very glad to see that you were able to enjoy it! We hope to have you back again soon. Sincerely, Guest Relations Waikiki Resort Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Reputable for its outstanding value and convenience in location, this 275 room hotel is ideally located just steps from famous Waikiki Beach and nearby dining and shopping. This full-service hotel features comfortable guestrooms, meeting rooms, event facilities, two restaurants, a bar lounge, and a swimming pool. Each guest room features air conditioning, 32" flat panel TV, compact refrigerator, coffee-maker, internet access, iron and board, voice mail, and safe. The lobby features complimentary wi-fi access, a business center, and an Expedia concierge desk. ... more   less 

Additional Information about Waikiki Resort Hotel

Address: 2460 Koa Avenue, Honolulu, Oahu, HI 96815-3243 (Formerly Waikiki Resort)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $244 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Waikiki Resort Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Waikiki Hotel Honolulu
Waikiki Resort Hotel Honolulu, Hawaii
Hotel Style:
#14 Spa Hotel in Honolulu
#23 On the Beach Hotel in Honolulu
#29 Business Hotel in Honolulu
#33 Romantic Hotel in Honolulu
#36 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Resort Hotel staff and other travellers.
44 questions
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Questions? Get answers from Waikiki Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors offer more visibility. There are a lot of high rise buildings so the ocean is not always visible.”
 of 5 bubbles GailO657, 1 Feb 2017 | Read review
“If you plan Oahu, I would recommend you to stay at this hotel”
 of 5 bubbles AchmadDjauhari, 24 Jan 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles Cheffin4Christ, 11 Jan 2017 | Read review
“Choose a room around the corner at the Hilton property”
 of 5 bubbles HARLEYFLTR, 1 Jan 2017 | Read review
“West facing rooms have somewhat of a view but they get the early morning street noise.”
 of 5 bubbles DriverBruce, 27 Dec 2016 | Read review
5 of 5