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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
Best Western The Plaza Hotel
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1,274 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
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Kailua-Kona, Hawaii
Reviewed 3 days ago NEW

Good location to airport. Doesn't look like there is much close by but there is. Easy access to Nimitz and H1. Very clean and friendly staff. Restaurant was great as well. Gift shop had a good variety.

Review collected in partnership with Best Western
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Helpful?
Thank Tanya B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Tanya B, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. We are pleased to hear we were able to meet your expectations. Thank you again for staying with us and we hope to welcome you back again! Mahalo, Brent Kitsu Assistant General Manager

Eugene, OR, United States
Reviewed 4 days ago NEW

We weren't expecting much after reading some of the reviews of this hotel on the internet. We were so wrong! We arrived at the Honolulu airport late in the day and figured we'd have to find a fast food restaurant nearby. Surprise, the hotel has a dining room! James, our server was very accommodating and the salmon dinner he recommended...

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Thank N7548NTlauraj
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha N7548NTlauraj, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. We are also grateful that we were able to surprise you! We understand the concerns other travelers post and so we are grateful you gave us an opportunity. As you mentioned, our staff was friendly...

Reviewed 1 week ago via mobile

We stayed here because it was near the airport. It is plain and serviceable with a delightful front desk staff. However, being near the airport it was quite noisy and is in the middle of a light industrial area with nothing to do. About a quarter mile away is Mitch's sushi which was terrific.

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Helpful?
Thank Marc F
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Marc F, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and are pleased to hear we were able to meet most of your expectations. Thank you again for staying with us and we look forward to welcoming you back! Mahalo, Brent Kitsu Assistant General Manager

Reviewed 1 week ago

Stayed at this hotel as it was close to the airport for an early flight out the next day. The cost of this hotel was the same as Waikiki hotels. Rooms clean and tidy, bed comfortable and staff very friendly. Sadly there was no where to get food in the evening as there was only there restaurant which didn't look...

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Helpful?
Thank Anne S
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Anne S, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and are pleased to hear we were able to meet most of your expectations. We do apologize the restaurant was not to your liking, however most of our guests have stated the food is appetizing. We will look at...

Raleigh
Reviewed 1 week ago

Cost to park, restaurant was understaffed, but good food, west side very noisy. We stayed there a second time and had a room on the east side and that made things much better. I have paying for parking at a facility when I'm staying there. But it is close to airport and Air Base and Honolulu.

Review collected in partnership with Best Western
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Thank vjon66
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha vjonn66, Thank you for returning to Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. We are pleased to hear we were able to meet most of your needs. We do have quieter rooms toward the back of the hotel and so we are pleased to hear you were able...

Reviewed 1 week ago

My hanai son and I booked a last-minute, 3-night stay at this Best Western on Jan. 27, extending for a 4th day. Overall, we had a very good stay. Our room was comfortable, very clean and easily accessible. Our beds and pillows were comfortable. The small bathroom was a little old but also clean and the shower spray was strong...

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Helpful?
Thank DolphinDreamer808
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha DolphinDreamer808, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. We are pleased to hear that you enjoyed all the amenities we have to offer. The room, as you mentioned, was just refreshed. We will be working on the bathrooms in the future. We are...

Guam
Reviewed 1 week ago

Very courteous staff!! Great WiFi from all over the hotel. Parking was free. The location is perfect because it's in the center of H1. There is now internet connection for cat5 cables for government computers.

Review collected in partnership with Best Western
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Thank Rykaila
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Rykaila, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. As you stated, we have many great amenities at our hotel, but as you started your review..."Very courteous staff!!" Our staff do a great job in taking care of our guests and so we are...

Honolulu, Hawaii
Reviewed 2 weeks ago

We stayed here (on a last minute booking) on TLA while looking for a home.They have a great program for incoming military and they do a great job of taking care of the uniform and their spouses. The front desk was always fantastic, the room was above what I have come to expect in a Best Western,and the food at...

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Helpful?
Thank kimberlylouise79
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha kimberlylouise79, Thank you for staying at Best Western The Plaza Hotel recently! We are very appreciative of your review and score that you gave. We are also grateful we were one of the firsts to welcome you to Hawaii! Relocating to a new place can be stressful and our staff do well to ensure guests are comfortable, especially TLA...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Such mixed reviews had me nervous. We had an overnight and needed to get with an early flight in mornings. Forum advise told me to stay in Waikiki and avoid this location. The reality is that it worked beautifully. When we arrived in Honolulu we called and the shuttle arrived in 5 min. The check in was quick and were...

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2Thank Greekchick
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Greekchick, Thank you for staying at Best Western The Plaza Hotel recently! We understand nowadays that with social media, travelers do research before they select a hotel, car rental, restaurant, etc to experience. We are grateful that even after reading the reviews, you gave us an opportunity to welcome you here. As you experienced, we do have some great...

Crossville, Tennessee
Reviewed 2 weeks ago

For $200 a night I would go find a better hotel! I was in a upgraded King room that was pretty poor! Old windows in the hotel were very thin so all the noise from the jets taking off to the very busy highway in front of the hotel made it difficult to sleep. It was even more difficult to...

Review collected in partnership with Best Western
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Thank Plsport
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Plsport, Thank you for staying at Best Western The Plaza Hotel. Thank you for your comments and we sincerely apologize for the incidents you experienced. We take the quality control of our hotel very seriously and so to hear about the issues you experienced, we are taking immediate action. We are currently checking all rooms regarding your concerns to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $214 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room away from the freeway so our room was very quiet. Only heard one plane all night.”
 of 5 bubbles N7548NTlauraj, 20 Feb 2017 | Read review
“Away from Nimitz Highway due to thin hotel windows.”
 of 5 bubbles DolphinDreamer808, 12 Feb 2017 | Read review
“poolside rooms are nice”
 of 5 bubbles kimberlylouise79, 10 Feb 2017 | Read review
“We had a room directly next to the highway and it was quite loud.”
 of 5 bubbles bctraveller616, 6 Feb 2017 | Read review
“King rooms are best, but the double rooms are good too.”
 of 5 bubbles 401nate, 1 Feb 2017 | Read review
5 of 5