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Best Western The Plaza Hotel

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Traveller (166)
Room & Suite (143)
Pool & Beach (22)
Overview
  • Excellent25%
  • Very good36%
  • Average23%
  • Poor10%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Best Western The Plaza Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western The Plaza Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,540)
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1,460 results
Traveller rating
390
503
329
147
91
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Time of year
LanguageEnglish
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390
503
329
147
91
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All reviewsclose to the airportthe shuttle driverroom attendantfree shuttlepearl harboron site restaurantfront desk staffcar rentalconvenient locationcorner roomparking garagemercymenabwliaisonhawaiihousekeeper
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1 - 5 of 1,460 reviews
Reviewed 4 days ago via mobile

Place really needs a facelift. Hall carpets are worn and tattered but the rooms are clean and beds are comfortable. Price is crazy high for this quality of hotel. Hotel is noisy no double pane windows for this place so bring earplugs. Contrary to most...More

Thank Hanky53
Response from Brent K, Manager at Best Western The Plaza HotelResponded yesterday

Aloha Hanky53, Thank you for staying at Best Western The Plaza Hotel! We would like to thank you as well for writing a review and sharing your experiences with us. We are concerned about your comments regarding needing a facelift, as we just completed a...More

Hotel's Favourite
Reviewed May 26, 2018

Stayed for last night on Oahu as we had an early flight out in the morning to NZ. Our room was clean, quiet. The staff made us welcome. We had been staying down in Waikiki and then moved out to friends at Pacific Palisades Due...More

Thank Bev1NewZealand
Response from Brent K, Manager at Best Western The Plaza HotelResponded May 29, 2018

Aloha Bev1NewZealand, Thank you for staying at Best Western The Plaza Hotel! We are glad we were able to welcome you here for one night before your flight to New Zealand! We are appreciative of your stay and comments! We look forward to welcoming you...More

Reviewed 5 days ago via mobile

She does a very good job and is always helpful and cheerfuland she is very professional in her job and is a great employee and they are glad that they have her working here.a always has a smile and a great attitude.More

Thank boonechiller
Response from Brent K, Manager at Best Western The Plaza HotelResponded yesterday

Aloha boonechiller, Thank you for staying at Best Western The Plaza Hotel! We are appreciative of your stay and for taking the time to write a review! Thank you for acknowledging Mercy on the great service she provided to you during your stay! As you...More

Reviewed 6 days ago via mobile

Good service! Wifi works great. Amailia is very quick with the house keeping! Shes very nice. Also, everyone will give you friendly smiles, very generous. Prices are a bit high but it’s a good stay...More

Thank itsgiselle98
Response from Brent K, Manager at Best Western The Plaza HotelResponded 5 days ago

Aloha itsgiselle98, Thank you for staying at Best Western The Plaza Hotel and for writing a review! We are appreciative of your review and agree "Great attitude, very helpful with everything." Our staff do all they can to ensure our guests are comfortable during their...More

Reviewed 1 week ago via mobile

We are staying in the Best Western Hotel. its been awesome and our stay has been made better by Mercy. She makes sure that we have everything that we need to have the most comfortable stay possible. Thank you!More

1  Thank Carrington V
Response from Brent K, Manager at Best Western The Plaza HotelResponded 1 week ago

Aloha Carrington V, Thank you for staying at Best Western The Plaza Hotel! Similar to the previous guest, thank you for taking the time to write a review based on the service Mercy provided you and your wife during your stay. We will be sure...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$164 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Business Hotel in Honolulu
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (166)
Room & Suite (143)
Pool & Beach (22)
Dining (9)
Amenities (18)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Jag1988
January 23, 2018|
Answer
Response from Brent K | Property representative |
Aloha Jag1988, No, we do not have a resort fee here at the hotel. We offer complimentary local newspaper, wi-fi, fitness center and other amenities at the hotel. Mahalo, Brent Kitsu Assistant General Manager
0
Votes
Cbuffington4
January 22, 2018|
AnswerShow all 7 answers
Response from Brent K | Property representative |
Aloha Cbuffington4, Our shuttle is complimentary. After you arrive and retrieve your bags, you can either look for the airport phones or call us at (808) 836-3636. Our staff will be more than happy to assist and direct you... More
0
Votes
Nettie630
December 16, 2017|
AnswerShow all 4 answers
Response from Brent K | Property representative |
Aloha Nettie630, Let me clarify for you. Yes, there is a parking charge at our hotel. It is $30 for overnight parking. However, if you are a local resident or military, it is $15. If you are on military orders, it would be... More
0
Votes
Room Tips
"Upper floor as far away from freeway overpass as you can get."
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"I liked having a room on the ground level, by the pool."
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"South facing rooms have ocean view."
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"Avoid rooms facing the highway"
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