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Best Western The Plaza Hotel

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Best Western The Plaza Hotel
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1,274 Reviews from our TripAdvisor Community

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Showing 1,209: English reviews
Baltimore, Maryland
Reviewed 27 November 2015 via mobile

I had to go to Honolulu to work. I was booked at a hotel in downtown Waikiki and did not want to fight traffic to go to work and again in the evening getting off work. So I changed my reservation to The Plaza. I was at the Best Western for a month. Not to many things in walking distance...

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Helpful?
Thank Dee Dee T
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Mrs. T, Thank you for staying at BEST WESTERN The Plaza Hotel on your visit to Hawaii in November! We also would like to thank you for writing a review. Wow, staying in Hawaii for business is not that bad! We are pleased to hear we were able to meet your expectations. We understand your concerns and we wanted...

El Paso, Texas
Reviewed 26 November 2015

Very nice and polite personnel working throughout the hotel. Everyone seemed to go out of there way to help you or assist you. Was able to check in early and had a very nice room on the 10th floor. Could still hear traffic on the H1/Nimitz highway but was not bad enough to worry about. Shuttle service to the airport...

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Helpful?
Thank arthurm42
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha arthurm42, Thank you for staying at BEST WESTERN The Plaza Hotel in November! Thank you for writing a review as well and we are pleased to hear you enjoyed your stay! Thank you for acknowledging our staff. We will be sure to share this with them! Thank you again for your stay and look forward to welcoming you back...

Vancouver
Reviewed 26 November 2015

There are many "considerations" that come with staying in Hawaii. Yes, goods cost more because of the shipping/freight involved in getting things there but it is obvious that retailers and service providers take advantage of this when possible. This hotel has, quite possibly, the most limited TV channel selection I have experienced in years. This would not be very important...

Review collected in partnership with Best Western
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Helpful?
Thank vancouverTraveler59
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha vancouverTraveler59, Thank you for staying at BEST WESTERN The Plaza Hotel in November! Thank you for writing a review and sharing your experiences with us. Regarding the television selection, we are upgrading to a HD package, which will have more channels for our guest by early next year. We also are working to have a new menu by the...

Reston, VA, United States
Reviewed 26 November 2015

Arrived after nine, no food, no bar, not even a mini bar. Bed comfortable and at least there was a shuttle from the airport. Needed just a cheap overnight and for that it served its purpose. But I wouldn't use this place again and recommend that you find someplace else, even for an overnight.

Review collected in partnership with Best Western
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Helpful?
Thank Fred B
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Fred B, Thank you for staying at BEST WESTERN The Plaza Hotel in November! We are appreciative of your stay and for taking the time to write a review. We apologize we were not able to meet your expectations on your short stay here. We do have a restaurant and gift shop, but apologize it was closed when you...

San Jose
Reviewed 23 November 2015

Good place to stay. Near airport. Has frequent shuttle. Bus driver very helpful. City bus at door. Easy to get downtown but long by bus (1 hr.). Front desk stuff very helpful and willing to offer suggestion. Only downside is that property is getting a little long in the tooth. It’s location right next to an elevated freeway is very...

Review collected in partnership with Best Western
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1Thank Pat R
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Pat R, Thank you for staying at BEST WESTERN The Plaza Hotel recently! Thank you for your review and sharing your experiences with us. We are glad we were able to meet your expectations and that you had a "good stay" with us. We wanted to let you know that we are working on a room refresh and hope...

Toronto, Canada
Reviewed 17 November 2015

Review collected in partnership with Amoma.com
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Helpful?
Thank richardwK3241SO
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Pohoa, United States
Reviewed 16 November 2015

sleep good bed,Shower, everything provide in bathroom, special coffee in the morning God bless Best Western in Honolulu Hi, I had been stopped by Best Western in Mainland USA a lot 45 states plus Hawaii, Easy with familiar like family to me,

Review collected in partnership with Best Western
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Helpful?
Thank Rodney R
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Rodney R, Thank you for your most recent stay BEST WESTERN The Plaza Hotel! We are pleased to hear we were able to meet your expectations on this visit to Hawaii! Thank you for writing a review and sharing your experiences. Thank you again and we look forward to welcoming you back in the future! Mahalo, Brent Kitsu Assistant...

Sugar Land, United States
Reviewed 15 November 2015

If comfort and convenience for the price is what you are looking for this is the right hotel for you. Located near the airport and within a block from car rental return locations, this is the perfect spot to wake up early to get to the airport. Clean and nice accommodations. The bathrooms are bit on the small side but...

Review collected in partnership with Best Western
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Helpful?
Thank Annamaria W
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Annamaria W, Thank you for staying at BEST WESTERN The Plaza Hotel recently! Thank you for your kind and complimentary review. As you mentioned, we do have a great location for those needing a quick layover. We do have "clean and nice accommodations." Thank you again and hope to welcome you back on a future visit to Hawaii! Mahalo,...

Reviewed 14 November 2015

From the time I arrived, five hours later than expected, the staff were AMAZING!! All of them were very polite and helpful. Anything that I needed, from places close to eat something unique to a bottle opener to open the wine I had just bought in the store, they were there to help. When I would be picky and ask...

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Helpful?
Thank Kris G
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha Kris G, Thank your your most recent stay at BEST WESTERN The Plaza Hotel! Thank you for taking the time to write a complimentary review! We are so pleased to hear all the staff went out of the way to accommodate you, including Mercy. She is a great associate, who was just recently recognized as well for her great...

Boerne, Texas
Reviewed 14 November 2015

This hotel is an excellent choice for travelers going through the Honolulu airport, with an overnight stay. The Plaza hotel clearly specializes in accommodating these kinds of travelers, providing on-call airport pick up and scheduled drop offs every 30 minutes. We stayed at another airport hotel, and while they had the same transportation options, for the same price, The Plaza...

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Helpful?
Thank CherFas
Brent K, Manager at Best Western The Plaza Hotel, responded to this review

Aloha CherFas, Thank you for your October stay at BEST WESTERN The Plaza Hotel! Thank you for writing a review and sharing your experiences. We are pleased to hear we met your expectations and can't thank you enough for advising others just how great our property is. We are not luxury by any means, but we do provide a lot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Best Western The Plaza Hotel

Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819-1907
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $214 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Booking.com, Travelocity and Best Western so you can book your Best Western The Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Honolulu, Hawaii
Hotel Style:
#36 Business Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Best Western The Plaza Hotel staff and other travellers.
24 questions
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Questions? Get answers from Best Western The Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room away from the freeway so our room was very quiet. Only heard one plane all night.”
 of 5 bubbles N7548NTlauraj, 20 Feb 2017 | Read review
“Away from Nimitz Highway due to thin hotel windows.”
 of 5 bubbles DolphinDreamer808, 12 Feb 2017 | Read review
“poolside rooms are nice”
 of 5 bubbles kimberlylouise79, 10 Feb 2017 | Read review
“We had a room directly next to the highway and it was quite loud.”
 of 5 bubbles bctraveller616, 6 Feb 2017 | Read review
“King rooms are best, but the double rooms are good too.”
 of 5 bubbles 401nate, 1 Feb 2017 | Read review
5 of 5