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The New Otani Kaimana Beach Hotel

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#26 of 84 Hotels in Honolulu
Certificate of Excellence
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869 Reviews from our TripAdvisor Community

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Showing 702: English reviews
Burnsville, Minnesota, United States
Reviewed 13 March 2013

My husband and I stayed at this hotel 03/06/13 thru 03/11/13 and didn't want to leave. In my opinion it was the cleanest and nicest hotel in Waikiki. It's hidden away from the hustle and bushel of the downtown Waikiki strip, it felt like we were staying in exclusive resort. The stay were all friendly and informative. The hotel as...

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3Thank Pamela A
Tempe, AZ
Reviewed 11 March 2013

We stayed there from 3.4.2013 through 3.10.2013. When reserving, I requested an updated room overlooking the ocean. It was basic, but clean and very pleasant.The rooms on the other side looked dated, but still clean. Although there have been some unfavorable reviews about the park, noise, cleanliness and staff problems, we found none of this. It's right on a public...

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5Thank OscarTempe_AZ
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Aloha and thank you for your recent stay and for your precious time and energy in writing this valuable reponse on Trip Advisor, as it will be shared to all of our management and staff. We hope to welcome you back again soon to The New Otani Kaimana Beach Hotel.

Palm Springs, California
Reviewed 9 March 2013

I found the rooms to be mediocre and the service at the front desk excellent. We had a problem though with the concierge desk, the morning concierge (older Asian lady) to be very short and cut us off in the middle of our questions to say she had to put money in her parking meter!!!!!!!!!! This is unheard of in...

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2Thank David J
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Thank you for recent stay and for your review made on Trip Advisor. We apologize if there was any frustrations you may have experienced. The travel desk (concierge desk) is operated by an outside company, nonetheless they are an extentsion of The New Otani Kaimana Beach Hotel. Our staff is committed to provide the best service for our guests. Mahalo...

Richmond, Canada
Reviewed 7 March 2013

We booked our reservation through Otel.com, and got the room we wanted, the view we wanted and at a good price too. Love the beach and the staff -- and the fact that it borders Kapaolani Park -- where the Aquarium and Zoo are. We kept seeing Japanese couples being married on the beach - must be a good business....

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3Thank Bruce R
Los Angeles, California
Reviewed 7 March 2013

I recently stayed at the hotel and I must say, the rooms are pretty small. I paid for an upgraded room facing the Pacific and it was an amazing view. It the 3rd floor room, 2 floors above the restaurant. The hotel staff was pretty friendly, accommodating and helpful. There was one valet staff member there that was a bit...

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1Thank g2bme
New Jersey
Reviewed 7 March 2013 via mobile

this hotel should probably be a 1 or 2 star property. I stayed here because I had a 125 dollar credit to use with the app hotels tonightand my out of pocket expenses came to a total of 40 dollars. The hotel is a series of 3 or 4 buildings very old construction most of the interior and exterior always...

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1Thank jrzyshawn
Vancouver, BC
Reviewed 7 March 2013

I stayed at The New Otani Kaimana Beach hotel for seven nights, and found this stay even better than the last time I was there. The hotel has done extensive renovations to its lobby bar, and guest rooms bringing it up to date with a fresh modern sense, and little touches of aloha. I have been to Waikiki several times,...

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7Thank 1IslandGuy
Comox, Canada
Reviewed 4 March 2013

Get me a stretch of sand, bone-warming sun, and a place to chill out, especially during the winter months, and I'm a happy man. I want to wake to the soothing sound of breaking waves. I want to take in the aroma of suntan lotion as people stroll by. I want to follow strange footprint patterns in the sand. For...

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5Thank billyp
New York City, New York
Reviewed 25 February 2013

We were both very happy with this hotel and will come back next time in Honolulu. I'd recommend The New Otani as long as you don't require a full service hotel (which oddly enough we usually do but here the pros outweigh the cons!). We decided to stay at the New Otani based on friends recommendation and Trip Advisor reviews...

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5Thank Craig K
KaimanaHotel, Director of Sales at The New Otani Kaimana Beach Hotel, responded to this review

Aloha and thank you for your comments made on Trip Advisor. We encourage all of our valued guests to let us know how we are doing, and we truly appreciate you taking the time to write this. We hope to welcome you back again soon to The New Otani Kaimana Beach Hotel. Mahalo, Staff and Management.

Scottsdale, Arizona
Reviewed 24 February 2013

My wife and I spent 5 nights at this property during our honeymoon. We were upgraded to an Ocean View Deluxe room with an amazing panorama along Waikiki (and beyond towards Eva Beach) and out over the Pacific. Although the room was rather small, the scenery from our balcony more than made up for this fact. The open-air lobby is...

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4Thank Peter M

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. ... more   less 

Additional Information about The New Otani Kaimana Beach Hotel

Address: 2863 Kalakaua Ave., Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Price Range: $271 - $422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Otani Kaimana Beach Hotel 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
New Otani Kaimana Beach Hotel
New Otani Kaimana Beach Honolulu
Kaimana Beach Hotel
New Otani Hawaii
The New Otani Kaimana Beach Hotel Honolulu, Hawaii
Hotel Style:
#10 Spa Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#19 Business Hotel in Honolulu
#30 Family Hotel in Honolulu
#34 Romantic Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from The New Otani Kaimana Beach Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“stay on the 5th floor or above on Waikiki side for better views”
 of 5 bubbles Rocknrollheart, 2 Dec 2016 | Read review
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 of 5 bubbles hurricanelara2, 1 Dec 2016 | Read review
“mid priced Ocean Superior we were in 418 a perfect room and the view was awesome we stayed from 29th Oct. to Nov. 5th..”
 of 5 bubbles 140carlk, 8 Nov 2016 | Read review
“Try a corner room on an upper floor facing Waikiki~”
 of 5 bubbles 925gerrih, 2 Nov 2016 | Read review
“Don't be afraid of the older wing; because it is very charming, and a real bargain.”
 of 5 bubbles dr_knippers, 21 Oct 2016 | Read review
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