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Aqua Aloha Surf Waikiki

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Aqua Aloha Surf Waikiki
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1,581 Reviews from our TripAdvisor Community

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There are newer reviews for Aqua Aloha Surf Waikiki
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Showing 1,330: English reviews
Dawson Creek, Canada
Reviewed 22 June 2010

I wasn't in the mood to complain about our horrible stay when we got back. Until 10 minutes ago when I chequed my credit card statement and saw that they have charged my credit card 3 weeks after we got back. I prepaid our stay and there is absolutely no reason they should have charged us this extremely high fee....

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Helpful?
Thank ScottMoe66
AlohaSurfHotelMgr, General Manager at Aqua Aloha Surf Waikiki, responded to this review

Dear "Scottmoe66", As the hotel manager at the Aqua Aloha Surf & Spa, your feedback about our hotel and the idea that someone on my team may have posted an improper charge to your credit card concerned me a great deal. We take pride in conducting our business with integrity and professionalism. Any conduct that might not uphold that standard...

Sydney, Australia
Reviewed 13 June 2010

Honestly an Ok 3 star property. Booked over 6months before travel and had email contact with the Hotel reservations area from date of booking stating that I was travelling with 2 adults and 2 children (3 & 1yrs.) was told all along that "we love to have the Kids along at Aqua Hotels" and Kids stay free.. When checking in...

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Helpful?
1Thank Alan D
Vallejo, CA
Reviewed 7 June 2010

My husband and I stayed here for a week in mid- May 2010 and were extremely pleased. The rooms are small, but are well laid out so the size is not a problem. The hotel has been recently remodeled into a modern stylish look that makes it feel a step up from typical moderate priced chains. It is truly only...

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Helpful?
Thank AlecAndJen
AlohaSurfHotelMgr, Manager at Aqua Aloha Surf Waikiki, responded to this review

Aloha "AlecAndJen", I routinely read our guests feedback on tripadvisor. Guest feedback is welcomed and valued by Aqua. I just wanted to drop a line to say that I appreciate the time you took to share your feedback about our hotel. I also want to thank you very much for taking the time and effort to mention some of our...

Vancouver, Canada
Reviewed 3 June 2010

We stayed here for one week and had a wonderful vacation! We were upgraded to a deluxe room which was very spacious and had a couch and coffee table and plenty of room for all our stuff. Previous hotels we've stayed at (Marine Surf and Maile Sky) had tiny rooms and we always felt very cramped. The bed and linens...

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Thank VanMB
Newcastle, Australia
Reviewed 31 May 2010

We have just returned to Australia after a wonderful holiday. This hotel's staff did everything possible to assist us in any we asked. The light breakfast, which is included in the tariff was great and we had a wonderful time at the Manager's reception. There is some street noise but it has to be expected if you want to stay...

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Thank Aussies106
anchorage, alaska
Reviewed 25 May 2010

We stayed here twice during our stopover to/from the Big Island. Both times we experienced friendly staff at the front desk during check-in. The first time we got a complimentary upgrade from a standard to a deluxe room. The second time we had made advance reservations via travelocity.com but the hotel didn't have us in their system. The hotel was...

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Thank scorpio021
Toronto, Canada
Reviewed 23 May 2010

We loved our stay here. We were on a tight budget, but still wanted a really nice stay. This hotel was perfect, only a 5 minute walk to the beach. The room was small, but there was enough space for us to relax and feel comfortable. It was very clean & there was a microwave & fridge with a set...

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Thank Hate-being-cold
Seattle, WA
Reviewed 20 May 2010

This hotel was completely adequate for our needs. We were just staying in Waikiki for a couple of days before driving to the North Shore. Its a very quick walk to the beach. The lobby was lovey, the staff friendly and helpful. Our room was small but comfortable. The sheets were soft and clean. We even had a mini-fridge! Breakfast...

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1Thank emidolan
Southern California
Reviewed 20 May 2010

I’ve stayed at the Aloha Surf a dozen times on business. The hotel was remodeled a few years ago. It is modern and stylish. The rooms are also nicely decorated. The upper rooms have a wet bar, micro, and frig. Parking is extra cost, and a limited number of stalls. Street parking is scarce and tricky. Phone before your trip...

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Thank SoCal_Visitor
Seattle
Reviewed 18 May 2010

We really enjoyed all 6 days at this hotel. It was clean and very well located. It is great place to stay, very clean and well staffed. Nice people.

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Thank Dartina11

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Aqua Aloha Surf Waikiki, one of Waikiki's most popular hotels, is a boutique hotel located 2 blocks to the beach and steps from world class dining and shopping. The large, open air lobby connects to a fitness area and Internet cafe as well as a relaxing pool area with cabanas and barbeque grill lit by tiki torches every evening. Continental breakfast is served complimentary daily for bookings made directly through Aqua. With our hospitality fee, Aqua Aloha Surf allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Interent throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towels and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, Aloha Aqua Surf guest rooms offer AquaBLISS pillow top beds, LCD TV's, mini-refrigerator, a microwave, coffeemaker and safe. Select accommodations offer views of the magical Koolau Mountain range and Ala Wai Golf Course. Self Parking is $25 daily. Note: Oversized vehicles will not fit in the hotel parking garage. If you have what you believe may be an oversized vehicle, please call the hotel to confirm whether the garage can accommodate the vehicle. ... more   less 

Additional Information about Aqua Aloha Surf Waikiki

Address: 444 Kanekapolei Street, Honolulu, Oahu, HI 96815-3099
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $191 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Aqua Aloha Surf Waikiki 2.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Aqua Aloha Surf Waikiki Hotel Honolulu
Aqua Aloha Surf Honolulu
Aloha Surf Hotel
Aqua Aloha Surf Hotel
Aqua Aloha Surf Waikiki Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Aqua Aloha Surf Waikiki staff and other travellers.
30 questions
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over a year ago
Rotorua, New Zealand
3 months ago

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Questions? Get answers from Aqua Aloha Surf Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade to rooms with a lanai”
 of 5 bubbles 805amyt, 2 Feb 2017 | Read review
“Join the club for the room upgrade. Ask for the rooms with the higher numbers they have a better view..”
 of 5 bubbles pamelalU2469CJ, 2 Feb 2017 | Read review
“Don't get a city view u r literally watching people in their apartments”
 of 5 bubbles 344antonm, 29 Jan 2017 | Read review
“Go as high as possible, away from street noise.”
 of 5 bubbles davidsX3424TW, 29 Jan 2017 | Read review
“do not come to this hotel, cheap price has reason”
  • view was okay, almost only good part of my room during stay
 of 5 bubbles , 17 Jan 2017 | Read review
5 of 5