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Aston at the Waikiki Banyan

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885 Reviews from our TripAdvisor Community

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Showing 655: English reviews
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Waco, Texas
Reviewed 3 days ago NEW

Front desk, female clerk, very unfriendly and even assigned us a wrong room reservation, even though we had made them, and paid for them, two months in advance. Parking is horrible and the walk to the elevators is life threating with all the traffic zooming by! Room was mildew smelling and very old and the furniture was hard as a...

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Helpful?
Thank Gary G
AA H, General Manager at Aston at the Waikiki Banyan, responded to this review

Thank you for your review, Gary. We are sorry to hear that your stay was less than satisfactory and apologize for the inconveniences you experienced as a result. This is not the standard of comfort we are accustomed to providing for our guests, and we offer you our sincerest apology. We will share your review with our management so that...

Regina, Canada
PROPERTY’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We booked last minute and struggled to find exactly what we wanted on such short notice that had a nice ocean view, was close to the beach and was in our price range. This condo had it all! It was a beautiful little gem that looked exactly as it was described. It was clean and had a fully equipped kitchen....

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1Thank Alanna P
About Property's Favourite Review
HM S, General Manager at Aston at the Waikiki Banyan, responded to this review

Aloha Alanna and thank you for your review! We are so thrilled to hear that you and your family enjoyed your vacation stay with us and that your expectations were exceeded. It's fantastic to know that you were comfortable, loved the view, appreciated our hotel amenities and activities, and even got to enjoy whales from your room. We will pass...

Reviewed 1 week ago via mobile

These apartments are very very dated as is the whole hotel. For a family this was a good option as it has a full kitchen. Bathroom was average but shower was crap, pressure and size way to small for unit. "Sofa bed" was old and not support in mattress so ended up on the lounge made up! Great position from...

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Helpful?
Thank hawleyclan
AA H, General Manager at Aston at the Waikiki Banyan, responded to this review

Aloha and thank you for your review, Hawley Clan! We are glad to hear you received excellent service from house keeping, enjoyed the great view of Diamond Head, took advantage of our great location, and appreciated the wireless internet and kitchen. We appreciate your feedback regarding hotel updates, and apologize that the shower and sofa were not functioning properly. We...

Reviewed 4 weeks ago

Staying this condo was very good. Great location and nice view. However, disappointing experience at mini mart located on main foolr. I purchased laundry detergent and received paper change. A few minutes later on I realized I needed more coins for the laundry machine, so I went back to ask if I can get coins instead of paper money and...

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Helpful?
Thank Gung K
AquaAston H, General Manager at Aston at the Waikiki Banyan, responded to this review

Aloha Mi, and thank you for reviewing this experience. We're very sorry to hear about the poor and unacceptable service you received at the mini mart. We are glad to hear that the rest of your stay was enjoyable over all, and that you enjoyed our wonderful location and beautiful view. We hope to welcome you again in the future...

Reviewed 12 February 2017 via mobile

Searched the net for weeks to find cheap parking in Waikiki as we hired a car for the week and the hotel we stayed in was $38 US per day,found the Aston Banyan for $20US per day,and its only 1 block behind the beach front.

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2Thank Dean B
Burnaby, Canada
Reviewed 9 February 2017

When you walk in the first thing you see is such an amazing view and when you open the windows, you can get the cross breezes, so you don't need the air conditioner which is somewhat too noisy to have on when you want to watch TV (which is a very small one). The pros are: Very well equipped with...

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1Thank bobsharon1967
Reviewed 7 February 2017

We were fortunate enough to stay only one night in this location. The curtains were torn (letting sunlight in), the room looked as though it needed a through detail and the staff were rude. Many of the housekeeping staff were lovely, but those on the front desk were extremely unhelpful and unaccommodating.

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Helpful?
1Thank Heather R
Syracuse, New York
Reviewed 5 February 2017

Less than a 5 minute walk to the beach, shopping and nightlife, it is ideally located one block off the main thoroughfare. The beautiful lobby is warm and welcoming and tastefully decorated with a pond full of fish. The friendly staff at the front desk made check in a breeze We had a two bedroom apartment with a fold out...

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Thank Dottie H
Reviewed 3 February 2017 via mobile

Tried to check in 1 hr early . "Not possible, all rms are being cleaned, check in is 3:00 . " After 3:00 ( when all rooms are suddenly clean ) we checked in . I was told that I was given a "complementary" upgrade to a ocean view room . This upgraded room was outdated, filthy , and unacceptable...

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3Thank Mary Jane C
Mpls MN
Reviewed 1 February 2017

The lobby is peaceful with a Koi pond and waterfall,welcoming after a long flight. The staff is wonderful and gracious. The Coffee shop in the lobby is a perfect way to start your day and I'm fussy about my cup of joe. Fastest elevators! The hallway to your room may make ya feel like oh oh was this a good...

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1Thank ginamia0

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located just a block from the beach, this exceptionally kid-friendly property features one-bedroom suites that accommodate up to 5 people at no additional charge. It has the best recreation deck in Waikiki, complete with children's playground open late, so you can enjoy it after a day of sightseeing. ... more   less 

Additional Information about Aston at the Waikiki Banyan

Address: 201 Ohua Ave, Honolulu, Oahu, HI 96815-3653 (Formerly ResortQuest at the Waikiki Banyan)
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $262 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aston at the Waikiki Banyan 3*
Number of rooms: 876
Reservation Options:
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Also Known As:
Aston At The Waikiki Banyan Hotel Honolulu
Resortquest Waikiki Banyan
Waikiki Banyan Hotel
Resort Quest Waikiki Banyan
Aston At The Waikiki Banyan Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Aston at the Waikiki Banyan staff and other travellers.
26 questions
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Kingscliff, Australia

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Questions? Get answers from Aston at the Waikiki Banyan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good luck!”
 of 5 bubbles garygG9378UN, 21 Mar 2017 | Read review
“Ocean View”
 of 5 bubbles AlannaP_13, 23 Feb 2017 | Read review
“Ask about a lanai, the view and the bed situation as they can be uncomfortable, e.”
 of 5 bubbles bobsharon1967, 9 Feb 2017 | Read review
“Upper floors offer less noise from the streets”
 of 5 bubbles DottieH51, 5 Feb 2017 | Read review
“if you can view a few room options before you check in by asking to see some, then it will be very worthwhile if they have some available.”
 of 5 bubbles iwtiam, 16 Jan 2017 | Read review
5 of 5