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Pearl Hotel Waikiki

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Traveller (252)
Room & Suite (277)
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Overview
  • Excellent28%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“front desk”(179 reviews)
“food pantry”(37 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Pearl Hotel Waikiki
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Offers from Pearl Hotel Waikiki
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,258)
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1,144 results
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LanguageEnglish
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433
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Show reviews that mention
All reviewsfront deskthe international marketfood pantryjunior suitestandard roomstreet noiseacross the streettwo blocksbus stopcentral locationcoffee makerfull kitchenhigher floorbalconywaikikihawaiimicrowave
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1 - 5 of 1,144 reviews
Reviewed 1 week ago

Checking in was awful. Really bad customer service. I was not impressed. The room was okay. The cleaners were very good every day. All other front desk staff other than the man I checked in with were helpful and polite. Was a great location and...More

Review collected in partnership with this hotel
1  Thank mallan371210
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 1 week ago

Aloha mallan371210, Thank you for choosing to stay with us. We're glad you liked our great location. Also, thanks for bringing our attention to the issues you mentioned. Sincerely, Guest Relations

Hotel's Favourite
Reviewed June 7, 2017

My room was very clean and very nice looking. Updated recently I think. The location was great. I like that you can walk through the International Marketplace (where hotel street ends) to get to the road that goes right along the beach--and lots of shops...More

3  Thank Martha3204
Response from AA H, General Manager at Pearl Hotel WaikikiResponded June 28, 2017

Aloha Martha, and thank you for your review! We are happy to hear that you enjoyed our clean accommodations and convenient location in Waikiki. It is also a pleasure to know that our hotel staff went above and beyond to make you feel welcome. Your...More

Reviewed 2 weeks ago

The bed was very rock hard and the pillows were not comfortable to sleep on. The carpet felt wierd to walk on like it was very old. There is so much noise from the car park and neighbours that sleep was hard to come by....More

Review collected in partnership with this hotel
Thank emmasaurus92
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 2 weeks ago

Aloha emmasaurus92, We're happy to hear you had a positive experience with our helpful staff members. Also, thanks for the feedback about the bedding and carpet. We appreciate you bringing these issues to our attention. If you'd like to discuss this experience further, we ask...More

Reviewed 2 weeks ago

Stayed here for a conference. Chose the hotel for its location and low price. I like to walk so the 20 minute walk to the convention center was a nice way to start the day. The staff at the Pearl were friendly, helpful and professional....More

Review collected in partnership with this hotel
Thank ern50s
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 2 weeks ago

Aloha ern50s, Thank you for choosing to stay with us. We're glad you liked our great location and helpful staff members. We hope to see you again in the future. Mahalo!

Reviewed 3 weeks ago

Conveniently located across the road from the International Market Place with shopping and eateries and a 5 min walk to Waikiki Beach. Tour Bus pick up spots very close by if not out the front Rooms were large and spacious and clean. The staff are...More

Review collected in partnership with this hotel
1  Thank JustBecOz77
Response from ekharrazi, Guest Relations Manager at Pearl Hotel WaikikiResponded 3 weeks ago

Aloha, We're so happy to hear you enjoyed your time with us and that you liked our great location and helpful staff members. We hope to see you again in the future. Mahalo!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Concierge
Multilingual Staff
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$113 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Kitchenette
Details
Price range
US$113 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Kitchenette
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Traveller (252)
Room & Suite (277)
Dining (7)
Pool & Beach (7)
Amenities (5)
Questions & Answers
Ask a question
nwoelms
February 24, 2018|
AnswerShow all 5 answers
Response from ZMmm | Reviewed this property |
No pool. Location is great, close to Waikiki beach.
0
Votes
sebeatty
September 17, 2017|
AnswerShow all 5 answers
Response from ekharrazi | Property representative |
Aloha sebeatty, Thank you for your question! The 3-bedroom suite is located on the 8th and 10th floor. Unfortunately, there is no penthouse. We do not have any full ocean views, but we do offer great views of the city... More
0
Votes
Olga K
April 1, 2016|
AnswerShow all 4 answers
Response from Sgtfletcher | Reviewed this property |
Hawaii has strict non-smoking laws so all of the rooms are non-smoking, as you probably know. The problem I would imagine that smoking on the balcony would bring the smoke from the AC units into the rooms. There is a... More
3
Votes
Room Tips
"Ask to get room away from road if that’s possible"
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"We were on the 6th floor and can hear the traffic."
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"Whatever you do don't end up on the lower floors... expect the bugs to be there."
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"A small increase in price gets you a much bigger room with a balcony and city view (mostly looking over car..."
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