Hilton Hawaiian Village Waikiki Beach Resort
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About
#75 of 94 hotels in Honolulu
Location
Cleanliness
Service
Value
Hilton Hawaiian Village is Waikiki's only true resort destination located on the widest stretch of beach in Waikiki. Do as much or as little as you like on Duke Kahanamoku Beach & Lagoon, the world-famous stretch of pristine white sands and azure waters fronting the Hilton Hawaiian Village Waikiki Beach Resort. Unwind beside five sparkling pools, which include a 10,000-square-foot Super Pool and the multi-layered Paradise Pool, featuring dramatic waterfalls and one of the only water slides in Waikiki. In this inspiring setting, we provide our guests with a destination to find reflection, renewal and indulge in new experiences unique to Hawaii and Waikiki.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Waterslide
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
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Room types
Mountain view
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Japanese, Korean
Location
97Great for walkers
Grade: 97 out of 100
52Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
Contact
2005 Kalia Road, Honolulu, Oahu, HI 96815
Getting there
Rental CarsSee car hire from US$50/day
Nearby restaurants
Tropical Tribe
253 reviews5 minHealthy
goofy cafe & dine
1,712 reviews3 minAmerican
Lappert's Ice Cream
1,255 reviews1 min
Aloha Kitchen
430 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Honolulu Cookie Company
409 reviews2 minSpeciality & Gift Shops
Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort
570 reviews2 minTheatre & Performances
Hale Koa Luau
522 reviews4 minLuaus
High & Right Comedy Night
141 reviews3 minBars & Clubs
See all nearby attractions19403Reviews835Q+A100Room tips
Reviews
Traveller rating
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Beautiful hotel everything you need restaurants a plenty two ABC stores just steps away. Right on the beach and great pool. We stayed in rainbow suite had a beautiful view of the ocean from our balcony. The hotel grounds are a fantastic with gardens and fountains making for pleasurable walking.great service so enjoyable!
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Date of stay: May 2022
Value
Location
Service
Room Tip: Get to the beach early
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
We stayed one night in the rainbow tower full ocean view and 6 nights in the grand Waikikian. The rainbow tower had an amazing view and it was just breath taking. We then moved to a time share room on the 27th floor with partial ocean view. The view was more city view but the room itself was high , spacious and well kept. The appliances in the 2 bedroom suite was modern and having a kitchen was very beneficial for us having breakfast before we leave for the day. The staff at the village was very courteous and friendly and we never had a problem. The lagoon was perfect for the kids and for novice scuba divers who are afraid of sharks in the real ocean (Like me) the lagoon gets crowed during the day so we usually go early. The beach was a little rough with a lot of rocks It was pretty good though. There are 5 pools an the property with some being adults only but we basically used the one near the gran Waikikian (3 levels with slides ) and the super pool. There are many restaurants nearby and prices are higher at the resort as expected but for the convenience and service it was worth it. We went to tropics twice and tried a few of the other cheaper take away places in the village. We mainly ate at Ala Moana mall food court and bought groceries at the foodland there…
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: You can view the luau if you stand by the grand Waikikian roadway ($169/ adult if you go in )
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
21 Helpful votes
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded Sep. 9, 2021
Aloha Harris, It's an honor to have earned your outstanding rating of Hilton Hawaiian Village! Our team was delighted to extend courteous hospitality to you. We're also proud that our spectacular views, spacious, well-appointed accommodations, and fantastic amenities made your stay enjoyable. Many thanks for your kind compliments and we hope to see you again soon! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diamond member,so what Hilton Diamond meme er might want to consider other options....... upgrade, maybe.......but you have to request. Executive lounge, NO a prime benefit is no longer available. Late checkout, barely, 1 pm. Special gift at check in, hmmmm. Must be the small bottle of water that I could have if I came back the next day to get it. Research other options if you wish to be recognized for what you have spent with Hilton the prior year
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 2 days ago
Dear Kelley, We truly appreciate you being a Hilton Diamond member. However, please know that certain upgrades and amenities are subject to availability at the time of arrival. Nonetheless, thank you for staying with us in paradise, and we wish you happier travels ahead. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for two nights at the end of an 11 day trip. Longest check in process I've ever encountered and digital key system did not work. Massive resort with beautiful grounds. We were in the Tapa tower and decided to pay for an upgrade to a renovated room with a partial ocean view, which I highly recommend. Beach area was just okay and very crowded. Also could not get a chair at any of the pools. Ended up on towels at the man-made lagoon. A highlight was the Lapperts ice cream and homemade waffle cones. If you are looking for a place to kick back and relax, then this place is for you. Personally, I much preferred visiting other less crowded areas of the island and hanging out on the gorgeous, practically deserted North and east-side beaches.
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
Aloha, We are delighted that you chose to experience all we offer our guests and that you enjoyed your stay. Even during busy times of the year, each individual guest is important, and we work to ensure you have a top-notch experience. Thank you for sharing your feedback, and we hope you will revisit us at Hilton Hawaiian Village again! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and daughter had a wonderful stay here. We were celebrating a special occasion. The hotel was the perfect spot to celebrate. It has multiple pools and beach access. The room in the Tapa Tower was clean, modern and had a truly incredible view of the beach and city. The staff really went out of their way to make our stay special. We will never forget it! This is a true gem of a hotel!
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
Aloha, It was a pleasure hosting you and your family at Hilton Hawaiian Village Waikiki Beach Resort for your special occasion. We're delighted that our refreshing pool, clean accommodations, and incredible views made for a memorable time. We'll share the warm praise with the team and can't wait to welcome you again. Many thanks for the positive review! Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed here for 3 nights in Jan. The stay was incredible! The staff were friendly and helpful. The facilities were great with tons of things to do. The room was clean and comfortable. Check-in was a breeze. Glenn at the reception was fantastic and went out of his way to make sure we had everything that we needed. Nelson who brought us a microwave for our baby girl went above and beyond to make sure we were happy. He was a truly nice person and professional. Overall, The Hilton Hawaiian Village was an amazing Resort. The staff are WORLD CLASS. If you're looking for a truly fantastic resort that offers the best customer experience, I highly reccomend The Hilton Hawaiian Village! We were definately be staying here again when we return to Waikiki.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
Aloha Shane, Thank you for choosing to be our guest at Hilton Hawaiian Village Waikiki Beach Resort. It was wonderful having you and your family here, and we're so pleased you enjoyed our friendly service, abundant amenities, and clean accommodations. Glenn, Nelson, and the entire team, will appreciate the kind words about their amazing service. Many thanks for the lovely review, and we can't wait to host you and your family again. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and staff were ok but when we checked in they had booked my wife and I in a room with two double beds. They claimed that that was what was requested. Not. And later a met another couple who had the same problem. Two double beds. They got stuck with theirs. I was lucky to get a room change. If not this would have had a very negative effect on our holiday. Then I parked my rental car in their overnight parking garage for one night. The next morning I couldn't get out. The gate machine wouldn't take my credit card or room key card and wanted $145 for a $64 ticket. A car behind me had the same problem except they were being asked for $250. We had to phone someone to come down and let us out. When I informed the hotel front desk I was told by the valet that they knew about the problem but it wasn't their department. Manager only. So I talk to a check in supervisor. Same answer. I told them to tell the manager. I shouldn't have to waste more of my day doing it for them.…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 3 days ago
Aloha, Though we are pleased you enjoyed our nice property and friendly staff, we regret that you encountered some inconveniences that impacted your stay. Rest assured, your feedback is important to us, as we constantly work hard to improve in the areas that matter most to our guests. In the future, we hope you consider giving us another chance to change your perceptions. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed 5 night at Hilton Hawaiian Village in the KailiaTower the first week of January 2023. I booked an Ocean View room on the 21st floor that faced the ocean. Fantastic view of the Pacific. The decor was old and dated, very 90s. I expected more from Hilton. The room has a small refrigerator, but no microwave. There was daily housekeeping, so that was nice. I suppose many folks would be satisfied with this room, but I stayed at Hiltons across the USA and they have all been much nicer that this hotel. I expected the same level of chic and stylish decor that the Hiltons on the mainland display.
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Date of stay: January 2023
Value
Location
Service
Room Tip: Choose a room at the end of the hall, away from the elevators for a quieter stay.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 4 days ago
Aloha Valerie, We appreciate you staying with us and taking the time to share your thoughts. While we're glad you enjoyed the ocean view, we apologize for any disappointment with the decor and in-room amenities. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort was absolutely beautiful. The people there were extremely nice and the pools / lagoon were the best part of the trip, you could not get my kids out. The food is pricy but CJ’a New York deli was extremely good and worth it.
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Review collected in partnership with Hilton Grand Vacations
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 5 days ago
It was a pleasure hosting you at Hilton Hawaiian Village! We're glad our beautiful property, fun pools, and friendly staff impressed you. The next time you're in the area, please come see us again. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment you arrive, the overwhelming message is, "You don't matter." Our package included an airport shuttle. After our 6.5-hour flight, we were excited when we pulled up and saw the lovely landscaping and waterfall sculpture out front. But the shuttle kept going and deposited us in the back, the "servants' entrance," if you will -- a dingy grey garage which led to a door which led to a room of vinyl padded chairs that looked like a 1960s bus station. There was no greeting. Just an institutional sign that said "From here it is at least a five-minute walk to the check-in desk. Call if you need help." Followed by an 800 number. We hauled our bags down a long passageway, then wound our way through hordes of people to the check-in area. There were lines upon lines, winding in and out of roped areas. It was hard to tell where to stand. I told my family to find a seat somewhere and I got in one of the lines. You should plan to spend at least 45 minutes of your vacation here, standing in line to check in. There were crowds like this all day, every day. It would have been nice to have employees circulating with trays of drinks, or flower leis, or something to let you know they saw you and appreciated that you were there. But no. Nothing. Just the wait. The "Village" in the hotel's name refers to the collection of 20+-story towers clustered around retail shops, the apparent objective being to cram as many people in as possible and get as much money from them as possible. The "Hawaiian" part of the "Hawaiian Village name, I guess it's technically in Hawaii. And some of the stores were Hawaiian, but chains, like Honolulu Cookie Company and ABC. Not an authentic Hawaiian experience by any means. The check-in person told us our room was in a tower past the Louis Vuitton store and across the street. We hauled our bags through more people, across a busy street and found what we thought was our tower. We went to the 19th floor and realized we were in the wrong tower. We found the correct tower and entered our room, with outdated 90s decor and small, hard beds, each with 3 pillows. We went onto the balcony and discovered some previous guest's half-eaten pre-packaged pink sugary breakfast roll on the ground next to a chair. We called housekeeping to let them know. The breakfast roll stayed there for two days. "Get in line" is the theme here. Whether you want Starbucks in the morning or beach towels (you have to go to a beach hut for these, and the beach hut also sells snorkel gear and floaties, so there are long lines and it takes a long time. Also, the beach towels are really just crappy grey bath towels. Very small. Get twice as many as you think you need). The beach is also wall-to-wall people. This "resort" is a crowded place where you're clearly just another dollar amount on their spreadsheet. You'll feel it again when you check out -- don't expect the employee to ask how your stay was and if you enjoyed yourself. They don't. They really don't care. We enjoyed Waikiki, but we didn't enjoy this property at all. I felt unappreciated and ripped off.…
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hilton Hawaiian Village Waikiki Beach Resort
Responded 5 days ago
Aloha Jennifer, Thank you so much for your detailed review. Your experience is not one that we're proud to read about, as we know we're capable of much better and making you feel valued. Please know that we appreciate you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you. In the future, we hope you consider giving us another chance to change your perceptions and impress you. Sincerely, Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$280 - US$410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hawaiian village waikiki beach hotel honolulu, hilton hotel honolulu, hilton honolulu
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
2900
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Claim Your ListingHilton Hawaiian Village Waikiki Beach Resort - UPDATED 2023 Prices, Reviews & Photos (Oahu, Hawaii) - Tripadvisor
Frequently Asked Questions about Hilton Hawaiian Village Waikiki Beach Resort
Which popular attractions are close to Hilton Hawaiian Village Waikiki Beach Resort?
Nearby attractions include Honolulu Cookie Company (0.1 km), Friday Night Fireworks at Hilton Hawaiian Village Waikiki Beach Resort (0.1 km), and Hale Koa Luau (0.3 km).
What are some of the property amenities at Hilton Hawaiian Village Waikiki Beach Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Hawaiian Village Waikiki Beach Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Hawaiian Village Waikiki Beach Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Hawaiian Village Waikiki Beach Resort?
Conveniently located restaurants include Tropical Tribe, goofy cafe & dine, and Lappert's Ice Cream.
Are there opportunities to exercise at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Hawaiian Village Waikiki Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Hawaiian Village Waikiki Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Hawaiian Village Waikiki Beach Resort?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to Hilton Hawaiian Village Waikiki Beach Resort?
Many travellers enjoy visiting Iolani Palace (3.5 km), Shangri La (5.2 km), and Queen Emma Summer Palace (5.9 km).