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Pagoda Hotel

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460 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Maui, Hawaii
Reviewed 23 July 2013

Handy to ala moana shopping center. A bit of a homeless hang out area. We had a noisy window air conditioner. Had a coffee maker and one free serving of coffee, the room was a nice size. a bit musty smell. The restaurant had large breakfasts. I ordered toast and it was half cooked. My friend ordered extra toasty English...

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Helpful?
2Thank Jimgloria
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Jimgloria, Mahalo for your review! I apologize for the noisy air conditioner, unfortunately with our window-mounted units, the vibrations are sometimes at higher decibels. I have forwarded your comment about the restaurant to their management, but I believe the team there is continually improving and am happy with their attention to customer comments. As for the area, we are...

Kansas City, Missouri
Reviewed 22 July 2013

All the staff was friendly, helpful. Had a variety of guests from locals to foreigners. Pagoda restaurant was surrounded by coi (sic) canals and waterfals, very picturesque and the food was good. It was off the beaten path, but accessible to all the major tourist places of interest. Pagoda is probably the most economical hotel in Honolulu, yet the room...

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Helpful?
1Thank sirhandi
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha sirhandi, Thank you so much for the positive review! I am very pleased that you found enjoyed your time at our property. The diverse clientele we host here, from local to mainland to international guests, is one of the things that sold me on transferring to the property. Mahalo for seeing the value in our little, picturesque corner of...

Haiku, Hawaii
Reviewed 22 July 2013

The check in took way too long, but not a big deal. Upon receiving my key I went to the Pagoda Terrace room and entered the gate among a group of people lingering at the entrance smoking cigarettes. Upon entering the room it smelled strongly like cigarette smoke. The carpet had many burn marks and stains. The place is outdated...

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Helpful?
1Thank e v
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha e v, Mahalo for taking the time to write about your stay at the Pagoda Hotel. I am very sorry that you decided to move to another hotel for the remainder of your stay and that we could not 'make it right' with you while you were here. You were probably assigned to a smoking room, so I apologize...

Fort Wayne, Indiana
Reviewed 13 July 2013

We first got a 2 bedroom room, which turned out to be very dated, and rather run down, in a whole different section. When we requested, the staff moved us to 2 rooms in the main hotel, which was decent. Still could use some work, but a nice value for the money in Honolulu.

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1Thank StollerBrent
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha StollerBrent, Thank you for taking the time to post your comments! I am happy that we were able to accommodate you in the Tower after being displeased with your original room and appreciate very much that you saw the value of our property. We are working on improving our rooms so that they are not so dated. I hope...

Kailua-Kona, Hawaii
Reviewed 4 July 2013

The Pagoda hotel is considered a "local" hotel meaning that many people from the neighboring islands consider it their home away from home. The rooms are clean, large, but spartan. People visiting relatives on Oahu generally stay here. It's near to the Ala Moana Shopping area, Walmart, Don Quijote (a Japanese chain department store) and a host of restaurants in...

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2Thank Kona19661948
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Kona19661948, Thank you for your post! Your comments about our location, staff and clean rooms are very much appreciated. We pride ourselves on catering to kamaʻāina and visitors alike. Since you have stayed several times this year, I hope that you have been able to see the (sometimes slow) improvements that have been in place...ie our brand new elevators,...

Las Vegas, Nevada
Reviewed 3 July 2013

Firstly, the reason for our stay in Hawaii was for my parent's 20th anniversary celebration and ceremony. Checking into the hotel went smoothly until we reached our room, we booked the suite that had a king bed and 2 twin beds. The tower they put us in had chained up gates, the slowest elevators ever, and was very run down....

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Helpful?
5Thank Krystle S
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Krystle S, I very much appreciate your comments about the Pagoda Hotel and apologize for the late response. As a recent transfer to the property, all comments are valuable as I endeavor to improve upon guest experience. I apologize that your parents' 20th anniversary had such a 'dark cloud' over it. The Terrace, where your original room was, does...

Boulder, Colorado
Reviewed 1 July 2013

This is an old, dated hotel; it is also an institution among islanders with large families staying in Honolulu. I suppose it is possible to stay in the Waikiki Hotels with 6 family members, but not for less than $200 a night. My daughter stayed in a nice hotel, before we arrived and it was almost $200, just for the...

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Helpful?
Thank Miriahm D
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Miriahm D, Mahalo for posting your thoughts about Pagoda Hotel! It is always a pleasure to hear about guests who will return and see the value in our property. Being a new transfer to the property, I can honestly report that things are moving in the right direction: we are set to finish refurbishment of the Tower by the...

Lanai City
Reviewed 19 June 2013

I stayed at the Pagoda for 2 days and encountered a few things that were not up to par. Upon checkin the fridge was not cold/not working. Had to call Front desk to get it replaced with another fridge that worked. The Hotel had 2 elevators but only 1 worked. The other elevator was "Out of Order" which was such...

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Helpful?
1Thank Virginia O
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Virginia O, Thank you for taking the time to write about your experience here at the Pagoda Hotel. I apologize for the inconveniences you experienced during your stay and apologize for the late response as I have recently transferred to the property. I take your comments seriously and our team is working on improving response times to all these...

So Calif
Reviewed 12 June 2013

I stayed at the Pagoda twice within the last month, needing an inexpensive night before catching a flight to Asia. My room was decent. The carpeting was kind of worn in spots. There seemed to be some mildew in the tub/shower. The room's air conditioner is rather noisy and isn't completely sealed so that outside noises were very noticeable. One...

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Helpful?
1Thank highloyo
Orange County, California
Reviewed 8 June 2013 via mobile

So I would stay here again. But here is what you should know. Hotel very date. In lobby it says they are under renovations. Probably true since I witnessed them bringing up new matters's to the rooms. But maintenance is an issue. Grounds are full of litter. I watched a staff member clean the parking lot. He sure missed a...

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Helpful?
Thank PTwice

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Amenities

Highlights
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Guest rooms include a refrigerator, microwave and coffeemaker. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. With our daily convenience fee, Pagoda Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include: DVDNow (Unlimited movies & PS3 games), Waikiki shuttle service, daily newspaper, in-room internet access, in-room coffee, in room safe, and local & toll-free calls. You'll also enjoy an outdoor swimming pool & sundeck, a renowned restaurant, meeting & banquet facilities, ample guest parking (fee), sundry shop, self-service & valet laundry service, and a beauty salon. ... more   less 

Additional Information about Pagoda Hotel

Address: 1525 Rycroft St, Honolulu, Oahu, HI 96814-2494
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $180 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pagoda Hotel 2*
Number of rooms: 360
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Also Known As:
Pagoda Hotel Oahu
Pagoda Hotel Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Pagoda Hotel staff and other travellers.
13 questions
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Vancouver
over a year ago
Timber, Oregon
Brisbane, Australia
over a year ago
San Diego, California
San Diego, California

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Questions? Get answers from Pagoda Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet area near shopping malls !!!”
 of 5 bubbles andrewv59, 26 Nov 2016 | Read review
“we had a room near elavator and couldn't hear it”
 of 5 bubbles rick9cat, 9 Nov 2016 | Read review
“Bigger room”
 of 5 bubbles mdomingo2016, 17 Oct 2016 | Read review
“I had asked for a room that was higher because of other reviews. It seemed to work out.”
 of 5 bubbles lekona, 5 Oct 2016 | Read review
“Not bad if you're only staying a day or two, but I wouldn't recommend for extended stay”
 of 5 bubbles 67beckyv, 16 Aug 2016 | Read review
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