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Queen Kapiolani Hotel

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1,357 Reviews from our TripAdvisor Community

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There are newer reviews for Queen Kapiolani Hotel
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Showing 1,140: English reviews
Sydney, Australia
Reviewed 3 weeks ago

My hotel room (City view on 16th floor) was quite dated - desperately in need of an upgrade - but had all the services you're after: empty fridge, coffeemaker, limited cable TV. Surprisingly, I had a lovely view out across the city to Diamond Head, and I didn't need the aircon at all. The pool deck is beautiful, overlooking Diamond...

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Helpful?
2Thank 86evergreen
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Hi 86evergreen, Thank you for sharing your review of your memorable experience with us on the calmer side of Waikiki Beach. We see that our excellent location was ideal for short walks to the beach or hopping on public transportation to explore all the island's attractions. We're glad you had the opportunity to explore the public space of our hotel...

Washington State
Reviewed 3 weeks ago

Great location without an emptying of the wallet. Just across the street from the zoo and a short block from the ocean, Queen Kapiolani Hotel is perfectly situated for a nice Honolulu stay. It is located near the end of Waikiki so it isn't quite so hectic and makes for quieter rooms. I love to walk and it was easy...

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1Thank busconi
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Thank you for sharing your detailed review of your experience with us on the calmer side of Waikiki Beach, busconi. We're glad you found an excellent rate at our convenient location, just steps from the beach, zoo, and public transportation to all the local restaurants, shopping, and entertainment. We hope you had enough time to fit in all the activities...

Byron Bay, Australia
Reviewed 4 November 2016 via mobile

This is an older hotel with dated decor and worn carpets but it is comfortable and 1 block to the beach and zoo. I liked being the quiet end of Waikiki as it wasnt noisy but still walking distance to restaurants and the busy parts. You can even see the fireworks on the beach on a Friday night. We walked...

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Helpful?
2Thank funnydude
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Hi funnydude, Thank you for choosing Queen Kapiolani Hotel during your recent visit to Honolulu. We're glad you had the opportunity to explore all the local options for shopping, dining, and entertainment in the area and we appreciate your feedback on our team's service quality. Travel safely and join us again soon.

Reviewed 4 November 2016 via mobile

I stayed here with my friend and when I booked i thought i had booked a twin room but on arrival was told there were none left and we were given a double bed. After complaining they found us a twin the next day which was so much roomier.The double was like a small box. The decor needs updating as...

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Helpful?
Thank Ddivic
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Thank you for taking the time to share your review of your stay with us in Waikiki Beach, Ddivic. We're pleased to read your feedback on our team's service quality and are glad they were able to assist you with your room reassignment. We appreciate your feedback to our future guests on our excellent location and can't wait to have...

Spring Valley
Reviewed 2 November 2016

Rooms always fresh, and a laid back atmosphere! staff was always close by but not stifling. Always had a clean room to come back to each day after exploring everything during the day! We also planned our big events right from the concierge's kiosk!

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Helpful?
Thank BigKel66
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Thanks for sharing your review of Queen Kapiolani Hotel, BigKel66. We're proud to read that our accommodations have been the perfect fit for your mother while visiting Honolulu. We've shared your feedback on the excellent service you've received and are glad you were able to take advantage of our concierge kiosk. We're excited for your next visit and look forward...

Honolulu, Hawaii
Reviewed 1 November 2016

The views from the rooms are wonderful! The location directly across the street from the zoo and Waikiki Beach make this hotel a hidden gem. Although it is not directly located in the heart of Waikiki, the important amenities are within walking distance. The most important feature of this hotel is the value. There are many hotels in Waikiki, but...

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Helpful?
Thank Jill D
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Hi Jill D, Thank you for taking the time to share your review of your awesome stay with us at Queen Kapiolani Hotel. We see you were able to upgrade to one our suites and our team is happy to hear that the extra space and private balcony added to your memorable experience. We appreciate your recommendations on our convenient...

Columbia Falls, Montana
Reviewed 1 November 2016

Have stayed at Queen Kapiolani numerous times . The bathrooms could use some upgrades but over all this is a very clean hotel and for the money can't be beat . The staff is excellent and very attentive to what ever you might need. Great location for sure , close to the beach, zoo and aquarium. I would recommend this...

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Helpful?
Thank jaxxonboy
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Thank you for choosing Queen Kapiolani Hotel once again, jaxxonboy. It's excellent to read that our team members continue to meet all your expectations regarding service and clean, comfortable accommodations at an excellent rate. We're thankful for your recommendations to our future guests and hope to welcome you back again soon.

New Delhi, India
Reviewed 30 October 2016 via mobile

I stayed at this hotel for over a week and found the staff to be very friendly and the service excellent. The concierge, travel advisors and cafe on the ground floor by the reception are also very friendly. Overall the experience was fantastic and the location could not be better. Several great restaurants nearby and shopping as well. Its right...

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Helpful?
1Thank KSatyanarayan
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Hi KSatyanarayan, Thank you for choosing Queen Kapiolani Hotel for your week long stay in Waikiki Beach. Our team is excited to read your feedback on our performance regarding service and we're glad that our concierge service was helpful throughout your stay. We see that our convenient location came in handy for short walks to the beach and exploring the...

Hemel Hempstead, United Kingdom
Reviewed 28 October 2016

The location (obviously) is a dream come true, but the actual location of the hotel was also incredible. I traveled on a budget and alone so I didn't want somewhere right on the strip, or in the sticks where it might be dangerous for a young woman. Queen Kapiolani is pretty much on the beach itself! I usually take hotel...

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1Thank 762Amy_J
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Thank you for sharing your incredible stay with us at Queen Kapiolani Hotel, 762Amy_J. It's a pleasure to read that all of your expectations were met upon your arrival to our hotel. We appreciate your feedback on the excellent service you received from our team members and our convenient location, right across the street from Waikiki Beach and the zoo....

Reviewed 27 October 2016

The hotel is certainly in need of some upgrades. Our room was pretty small, bathtub was tiny, more like a Japanese soaking tub so no long soaks and no where to put your toiletries - needs a remodel for sure. However, I have to say the staff are the best! They are the reason to stay here, they are friendly,...

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Helpful?
Thank Liz H
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Liz H, Thank you for reaching out with your review of Queen Kapiolani Hotel. It's excellent to hear that our team members dedication to outstanding service made your visit with us a memorable experience. We're glad you were able to take advantage of our Kulana Terrace restaurant and sample the Mai Tai and Mahi sandwich. We have taken your feedback...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Kulana Restaurant
Kulana Restaurant
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Named after the beloved wife of Hawaii's last reigning King, the historical Queen Kapiolani Hotel is conveniently located one block to Waikiki beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more   less 

Additional Information about Queen Kapiolani Hotel

Address: 150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815-4097
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $196 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Queen Kapiolani Hotel 3*
Number of rooms: 315
Reservation Options:
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Also Known As:
Queen Kapiolani Honolulu
Hotel Queen Kapiolani
Queen Kapiolani Hotel Honolulu, Hawaii
Hotel Style:
#27 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Queen Kapiolani Hotel staff and other travellers.
40 questions
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Australia
over a year ago

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Questions? Get answers from Queen Kapiolani Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were close to the pool area and it was a bit noisy in the morning.”
 of 5 bubbles Z2123GAsusand, 3 Dec 2016 | Read review
“top floor has excelelnt view”
 of 5 bubbles Fely1062, 2 Dec 2016 | Read review
“Diamond Head view-Junior Suite”
 of 5 bubbles 310rudyk, 20 Nov 2016 | Read review
“I'm glad I didn't pay for a beach/mountain view room - my city view room view was lovely (16th floor)!”
 of 5 bubbles 86evergreen, 18 Nov 2016 | Read review
“obviously, you need a room with a view of the beach.”
 of 5 bubbles BigKel66, 2 Nov 2016 | Read review
5 of 5
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