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Moana Surfrider, A Westin Resort & Spa

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#22 of 84 Hotels in Honolulu
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4,602 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,423: English reviews
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2013

There's a lot going on with music and the beach and the location in the heart of Waikiki, but they mange to keep some calm areas. We had one of the noisier rooms on the street, 2nd floor but slept pretty well every night. Street commotion starts about 6:00 am, so they could use some double pane windows to reduce... More 

Helpful?
1 Thank troutmask69
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing with us and for being our guest. We are so sorry to hear you experienced slight noise disturbances while staying with us and we sincerely apologize for the discomfort. Waikiki has become a popular destination for many travelers, however we try to remain a calming haven for our guests. Our guestrooms are furnished with Westin Heavenly... More 

Yukon, Oklahoma
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2013

Stayed for 2 nights in August 2013 and was disappointed. The hallways were very noisy even into the early hours of the morning and the room was just ok. For the price, I expected more. We requested and stayed in the original part of the hotel, prefering that over the newer tower. However it didn't have the feel of luxury... More 

Helpful?
2 Thank pbradley1957
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your thoughts with us. We are so sorry to hear you were disappointed with your recent stay and we apologize for not meeting your expectations. The Moana Surfrider, A Westin Resort & Spa is the oldest hotel in Waikiki and it is our history and charm that sets us apart from neighboring hotels. As you... More 

Copacabana NSW
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 August 2013

Our son and daughter-in-law visit Honolulu and New York quite regularly. We needed a break from Australia and had not been to Hawaii for about 30 years and talking to them, decided this would be a great break . It is only 9 hours flight which is very comfortable and they stay always at the Moana Surfrider so we booked... More 

Helpful?
5 Thank granitav
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for taking the time to share your recent experience with us. We are thrilled to hear how much you enjoyed your time spent here at the Moana Surfrider, A Westin Resort & Spa. As you mentioned, “The First Lady of Waikiki” is the oldest hotel in Waikiki and subsequently rich in Hawaiian history. We offer a historical tour... More 

Newcastle, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2013

Stayed at The Moana in a tower city view in late July, had partial views of the ocean. You can't possibly beat the location, the actual hotel itself is stunning with so much character and history, the beach bar the best "blue hawaiins".Im particularly fussy and found absolutely nothing to whinge about,there's no doubt we'll be back,miss you Moana!!!!

Helpful?
3 Thank adkath1969
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your thoughts with us and for being our guest. We are delighted to hear how much you loved “The First Lady of Waikiki” and more specifically, the location and the history. Being the oldest hotel in Waikiki, we are steeped in charm and history, setting us apart from neighboring hotels. We try to remind our... More 

Auckland Region, New Zealand
Level Contributor
256 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 28 August 2013

We stayed at the above hotel and paid good money to be told that when checking in there was a USD30 per day resort fee.When asked why we were told it was to mainly cover parking and internet.Well I dont know of anyone who flight to waikiki with their car and the island is small enough to hire one for... More 

Helpful?
3 Thank kruuza
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your thoughts with us. We are sorry to hear you disagree with our daily resort fee and we apologize for the inconvenience. We established the daily resort fee in an effort to provide a number of beneficial opportunities bundled into one all-inclusive price of $31. Included is daily parking for one... More 

Sydney, Australia
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 28 August 2013

We flew in early morning and the room as expected was not ready till after 2.00 p.m. quite disheartening when there is a constant line of "other" hotel guests constantly being checked in all morning. Anyway when we finally got our room key and went to our room to our surprise someone was already occupying that room. As expected we... More 

Helpful?
2 Thank mikexyl
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are terribly sorry for the miscommunication regarding the occupancy of your guestroom and we sincerely apologize for any discomfort you experienced as a result. If you wish to address this matter further, please feel free to reach out to us at 374guestexperienceteam@westin.com. Again we sincerely apologize for the incident and we hope... More 

Kihei, Hawaii
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2013

I have stayed at this hotel 9 times. It is my favourite in Waikiki. I have stayed in historic rooms and tower rooms. When booking a historic room be sure that you know what you are booking....the rooms are small and most do not have a lanai....but they have wonderful charm and character. It is special to be in a... More 

Helpful?
2 Thank EH-from-Hawaii
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us and for being a loyal guest of the Moana Surfrider, A Westin Resort & Spa. We are pleased to hear you enjoy both our historical accommodations as well as our more modernized options. As you may know, rooms in our historical Banyan Wing are so charming and most representative of the Hawai’i of... More 

Dublin, Ireland
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 26 August 2013

Everything you would expect from a Westin but this time with Hawaiian magic. Located right on the beach and close to almost everything that matters. A colonial feel to the building, steeped in history. One of the best banyan trees you will ever see.

Helpful?
2 Thank brentcaswell
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your thoughts with us. We are so happy to hear how much you enjoyed the historical qualities of “The First Lady of Waikiki.” As you may know, we were the first hotel built in Waikiki and it is our history that sets us apart from neighboring hotels. We offer a historical tour every Monday, Wednesday,... More 

Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 August 2013

Had two great nights here watching sunset and eating meals with cocktails.an awesome venue and staff very friendly and never felt we were being rushed. Great band with a vey lossy, beautiful Hawaiian dancer who combined class with culture and beauty. A great place for a drink or meal at any time of day.

Helpful?
2 Thank Paulaf1966
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for sharing your wonderful experience with us. So happy to hear you enjoyed our Banyan Courtyard set on beautiful Waikiki Beach. We offer live entertainment nightly and our world famous Beach Bar is nestled underneath our iconic Banyan Tree. There really is no better place to enjoy a cocktail and watch the day slip into... More 

Livermore,Maine
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2013

Our daughter booked her wedding here so we decided to stay at the resort too. We stayed in the Tower Wing with a beautiful view of Waikiki Beach and Diamond Head, all I can say is perfect! From our balcony as we watched people surfing and swimming every now and then a sea turtle would surface from the pearl blue... More 

Helpful?
2 Thank senseiSue
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, On behalf of everyone here at the Moana Surfrider, A Westin Resort & Spa, we would like to congratulate your daughter on her recent wedding. We are so honored your daughter chose to spend such a momentous occasion with us. The romantic and charming features of the “The First Lady of Waikiki” make for a perfect wedding, honeymoon, and... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $453 - $923 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#8 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get an oceanview if you want it to be extra special”
 of 5 bubbles 234paulap, 30 Nov 2016 | Read review
“Try to get a room with a view on the side away from the Outrigger Hotel.”
 of 5 bubbles SDLHK, 28 Nov 2016 | Read review
“A little bit more for ocean view, but it's worth it”
 of 5 bubbles noncorteccia, 25 Nov 2016 | Read review
“I think most of the rooms here would be more than acceptable.”
 of 5 bubbles PeterYensen, 22 Nov 2016 | Read review
“Don't stay in city view rooms they are noisy”
 of 5 bubbles 643ang, 22 Nov 2016 | Read review
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