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Moana Surfrider, A Westin Resort & Spa

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#25 of 84 Hotels in Honolulu
Certificate of Excellence
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Moana Surfrider, A Westin Resort & Spa
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4,896 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,669: English reviews
Port Douglas, Australia
Reviewed 4 March 2014

We stayed 1 night for my birthday, unfortunately they didn't have our special request in their system, however they where very helpful changing rooms and we changed to the 5th. Floor in the new wing with part ocean views. I was also pleasantly surprised with a Birthday Cake. We mostly liked the restaurant and beachfront bar, it had more atmosphere...

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Helpful?
Thank Gigi L
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Gigi, Mahalo for your review. We are delighted to have had the opportunity to celebrate with you on your special day. It is so nice to hear that you enjoyed your time dining at the Beach Bar in the Banyan Courtyard – relaxing under the Banyan Tree while Hawaiian music plays in the background is such a treat for...

Sacramento, California
Reviewed 4 March 2014

If you are looking for a place that is really busy, this is your place! But if you are looking to relax I'd find another hotel. I have no issues with the hotel itself just some of the things that go on there. For instance, you have to be down at the pool by 8am to get your chair, otherwise...

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2Thank Debbie H
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Debbie, Thank you for sharing your experience with us. The pool and Moana Beach are very popular spots for our guests, so we highly recommend making a reservation to ensure you have the perfect spot to lounge in the Hawaiian sun. Beach chairs may be reserved one day in advance for a full day for $60 or reserved for...

Clear Island Waters, Australia
Reviewed 4 March 2014

I travelled to Hawaii with my family and many other families for a 60th birthday. We didn't stay at Moana Surfrider but the majority of our friends did and we visited frequently. The hotel looks lovely and seems well looked after. They offer many services to guests who stay - eg. complimentary yoga classes etc. Restaurant was okay - nothing...

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3Thank katkalgc
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your review. Many of our guests enjoy the ideal location of our hotel as you have mentioned. With Waikiki Beach as our backyard, our guests can enjoy the ocean and magnificent sunsets, while sipping on a Mai Tai at the Beach Bar. Or enjoy shopping at the many outlets throughout Kalakaua Avenue. Our location also offers spectacular...

Eindhoven, The Netherlands
Reviewed 3 March 2014

The location is perfect, right on the beach. The hotel is gorgeous, with a beautiful beach bar under the shade of an old banyan tree. The rooms are rather expensive, but it's worth it. There are lots of amazing extra services. I particularly appreciated the possibility to have a room for us (for 1 hour) for free after the check...

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3Thank Andrea D
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We are delighted to hear that you have enjoyed the convenient location and our Historic Banyan Tree. Our banyan tree was planted back in 1904 at 7 feet tall and now it stands at 75 feet tall and 150 feet wide, providing much needed shade for our guests throughout the day....

Gloucester, Massachusetts
Reviewed 3 March 2014

The Moana Surf rider is a beautiful hotel! The staff is very friendly and attentive. A few people on the staff went above and beyond. Roxanne at the tours and activities desk was just amazing. The poor woman was swamped everyday but she still had a smile on her face and kept trucking on. She gave us great tips and...

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1Thank Heather W
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Heather, Thank you so much for your kind review and for recognizing our associates. As a Westin brand, we pride ourselves in providing exceptional customer service and creating Moana memories. We have forwarded your review to our management team to ensure that all the associates are recognized for their Aloha spirit. We hope you'll be able to join us...

California
Reviewed 2 March 2014

A breakfast buffet to die for - but at $35-$40 bucks for the works is something you really want to try and make last for as much of the day as possible. For me the most awesome feature of this place was the smack bang on the beach location. Nothing beats being able to pad out of your room in...

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3Thank Donald C
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Donald, Thank you for your review. Like you mentioned, the location on Waikiki Beach is one of the Moana’s most popular features – our guests love that the beautiful sands of Waikiki Beach are just steps outside of the lobby, while shopping and dining outlets are also within close walking distance. We are happy to hear that you enjoyed...

Canberra, Australia
Reviewed 1 March 2014

I have always wanted to stay at this hotel but knew I couldn't afford the entire holiday here so stayed two nights prior to moving to another (more affordable) hotel. Check in was quick and I was soon in my room. Wanting to take advantage of the experience, I booked a room in the older section and was given a...

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1Thank susanna142
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Susanna, We are delighted that you thoroughly enjoyed your stay at the Moana. We hope that your signature experiences, such as restful sleep in our Westin Heavenly Bed and afternoon tea at the Veranda, created wonderful Moana Memories of your stay with us. We take great pride in preserving the rich history and timeless beauty of the “First Lady...

Sydney, Australia
Reviewed 28 February 2014

My partner and I stayed here in Jul and were initially booked into the City room which was disappointing and not Westin standard. We upgraded to the Tower Wing which completely changed the experience- great view and room! There is something magical about the Moana Surfrider's history and location is great. This is not however a hotel for children as...

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1Thank AnnaStavSydney
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Anna, Mahalo for your review. We are happy to hear that you enjoyed your room accommodations in the Tower Wing. The breathtaking views of the Pacific Ocean from our guestrooms are truly amazing and a highlight for many of our guests. It is also nice to hear that you were pleased with the Moana’s unique location on Waikiki Beach...

Sydney, Australia
Reviewed 28 February 2014

There is no doubt the location and hotel is nothing short of beautiful but that's where it stops for me. As this was our first time to Hawaii I wanted it to be special so I splurged on our accommodation as we are also members of SPG which quiet frankly done me no favours or benefited us in anyway what...

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1Thank BurkesfromOz
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your comments. It is unfortunate that we were unable to exceed your expectations during your recent stay with us. At the Moana Surfrider, we take great pride in preserving the original structure and features of the “First Lady of Waikiki”, including the size of the original rooms in the historic Banyan Wing, so it is disappointing...

Sydney, Australia
Reviewed 27 February 2014

The Moana Surfrider is a fantasresolutely that is well presented and represents a great historic luxury hotel. It's positioned right in the heart of all action , and yet once inside the hotel you could be anywhere. The pool was small and closed early , though there was so many other things to do or you could swim t the...

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1Thank Jeff A
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Jeff, Mahalo for your review. It is so nice to hear that you and your family enjoyed your stay at the Moana. Like you, many of our guests are pleased with the Moana’s unique location – the “First Lady of Waikiki” stands in the middle of Waikiki, just a few steps from Waikiki Beach and amidst excellent shopping and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $437 - $770 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#13 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the original building. The extensions are nothing like the old charm over looking and listening to the surf with the windows opened.”
217joshb, 19 Apr 2017 | Read review
“Diamond wing is old”
foxak, 15 Apr 2017 | Read review
“Any room is beautiful! It's a beautiful property to begin with.”
sfwongs, 12 Apr 2017 | Read review
“I do not recommend rooms facing the outrigger hotel unless you want to watch and be watch by your hotel neighbors at all times.”
M_C_B_july14, 10 Apr 2017 | Read review
“Nice variety of rooms with various price levels, views, etc. They are very accommodating to returning guests.”
B287VSmarkc, 4 Apr 2017 | Read review
5 of 5