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Moana Surfrider, A Westin Resort & Spa

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#23 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,850 Reviews from our TripAdvisor Community

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There are newer reviews for Moana Surfrider, A Westin Resort & Spa
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Showing 3,633: English reviews
Seattle, Washington
Reviewed 2 January 2014

Stayed in one of the older rooms. Very charming with a great view of the courtyard banyan tree. The older rooms are small, though. Service was fantastic. This hotel was a ridiculously beautiful lobby.

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Thank E S
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your kind comments. We are thrilled you had enjoyed our Banyan guestrooms which were originally built in 1901. The charming shutters, day bed and amenities allows one to feel like they have stepped back into yesteryear. We highly recommend booking our Banyan Classic Ocean Club which includes access to our newly opened Beach Club lounge. We...

London, England
Reviewed 2 January 2014

We are in room 520 which is tiny but really cute/charming and although no balcony (not that we were expecting one) there is a beautiful beach and Diamond ahead view. The hotel is stunning in its own right and I would happily return as it is a fantastic beachfront location in the heart of Waikiki, but it is a huge...

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Thank mypLondon
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We sincerely apologize that our food and venue did not meet your expectations. Your review has been forwarded to our Food & Beverage department. We value our guests and appreciate the honest feedback so we can improve our services. We hope to have the opportunity to welcome you back to the...

Delafield, Wisconsin
Reviewed 30 December 2013

We consider the Moana our home-away-from-home when traveling to Hawaii. This really speaks to the level of comfort, hospitality and escape from the hustle of Waikiki that we find at the Moana. As we've come to expect, service was impeccable and the hotel just beautiful, especially more so as it was decorated for the holidays. There were some changes since...

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2Thank seaLoves
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. We are so delighted you were able to spend the holidays with us, we always look forward to decorating the "First Lady of Waikiki" during the holiday season. The Beach Club Lounge is our way of showing our appreciation for all of our SPG platinum members, so am thrilled to know you had the...

Vancouver, Canada
Reviewed 30 December 2013

Everything about this Resort is first class and unparalleled in Waikiki. Right from day one, everything they offered was outstanding, from check-in staff, concierge, bellmen, to restaurant maitre d, pool servers, house keeping, and other support staff. Their heavenly beds are so comfortable I am looking into trying to match one for my home. You can not beat the location...

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1Thank Kruzinkid
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing your wonderful experience with us. We are so delighted to hear you have received exceptional service from all of our associates. At the Moana, we strive to exceed the expectations of our guests through our service, amenities and accommodations. Our Heavenly beds are indeed a guest favorite and are available for purchase through our Westin website....

Tokyo, Japan
Reviewed 30 December 2013

The old fashioned,but purely white artitechture. This hotel is located at Wikiki. but we somtimes forget the passing time, That is the reason why we choose it. Once sit on the chair at 2nd floor, and see the ocean , or street, we can close our eyes easily and will dream quickly. The cost may be high for you, but...

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Thank すけm
Reviewed 29 December 2013

This is a beautiful hotel. The facades, foyer and verandah take one back into the opulent time zone. Our tower room with ocean view has an elegant interior, spacious, well equipped and very comfortable bedding. The hotel is very central in downtown Honolulu, so shops and eateries are just at the front door. It has its own beach with a...

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1Thank Warwick T
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your kind review. So happy to hear you have enjoyed your Tower guestroom. Our Tower Wing guestrooms are newly renovated with ocean-inspired designs and amenities. We highly recommend booking a Tower Ocean Suite which overlooks the pristine ocean of Waikiki Beach. We are delighted you have enjoyed the live entertainment which we have daily featuring popular Hawaiian...

Melbourne, Australia
Reviewed 29 December 2013

Staying at this premium resort is certainly worth the time and money you will fork out because you are treated as royalty from the moment you walk through the door. The central bar (In the courtyard) is simply breathtaking and a full day can be spent here just watching the world go by and enjoying the sites on the beach!...

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Thank 8Aussietravellers8
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. We are so delighted to hear that you felt like "royalty" during your whole stay. Our credo is "First Lady, First Class," so pleased to know you had experienced such. As the "First Lady of Waikiki" we strive to exceed the expectations of our guests from the moment you arrive. As you have mentioned,...

Austin, Texas
Reviewed 28 December 2013

I'd been to Waikiki 3 times before, and every time, I would dream of staying at this hotel. So when I was planning my 4th trip here, for my birthday, I knew I wanted to stay here. And I am so glad that I did. We got a double room on the 2nd floor of the the main [original] building...

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1Thank VictorATX
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review and for choosing to celebrate your birthday with the "First Lady of Waikiki". We are happy to hear you had the opportunity to experience our dining venues. With each venue offering a different menu and experience, guests can decide to dine at our iconic beachhouse restaurant or enjoy a few cocktails at the Beach...

Boston, Massachusetts
Reviewed 27 December 2013

This is a wonderful place! We checked in at 7AM (after long flights from the mainland) and they had our room ready. Our room was in the main building, the room was small but very nice, clean and well kept. Since we checked in so early we had breakfast on the terrace. Well worth the price, the food was outstanding....

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Thank kmunger
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your experience with us. We are delighted to hear your room was ready for you after your long flight. The veranda is a guest favorite when it comes to enjoying breakfast. Not only do they offer a variety in menu selections from eggs benedict to made-to-order pancakes/french toasts, guest can also...

carson city nev
Reviewed 27 December 2013

I have stayed at the Moana Surfrider many many times and have stayed both in the historical rooms and the new tower but not the Diamond Wing which I have had never wanted to stay in them or even looked at them. I love the historical rooms, although most are kind of small due to when they were built back...

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1Thank princessxxx
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your wonderful review. We are excited to announce that the Diamond Wing guestrooms have just been fully renovated. The new guestroom design features the heavenly shower, in-door lanai with rocking chairs and ocean-inspired designs. Although the Banyan Wing was built in 1901, the Diamond Wing also has a bit of history to it. The Diamond Wing, originally...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $443 - $863 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the Tower Views”
 of 5 bubbles 667georgew, 29 Mar 2017 | Read review
“The higher the floor, the better the view”
  • 20th floor
 of 5 bubbles kp3d, 27 Mar 2017 | Read review
“If you can get a room with Diamond Head / ocean view, get it!”
  • Needs no description!
 of 5 bubbles Jimboz, 27 Mar 2017 | Read review
“The Diamond Ocean View room we have is fabulous.”
 of 5 bubbles V311BFjackw, 25 Mar 2017 | Read review
“Unless you want access to the beach club and are going to use it, go in the tower wing”
 of 5 bubbles A_R0wley, 22 Mar 2017 | Read review
5 of 5