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Moana Surfrider, A Westin Resort & Spa

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#23 of 84 Hotels in Honolulu
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Moana Surfrider, A Westin Resort & Spa
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4,840 Reviews from our TripAdvisor Community

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Showing 3,624: English reviews
Toronto, Canada
Reviewed 21 November 2013

The Westin Moana Surfrider is a beautiful property. Here are some key points to consider before staying here: 1. It is in the middle of the action in Waikiki. The front door opens to the main strip of shopping, while the back door opens on to a tree shaded courtyard and pool area fronting the beach. 2. The hotel has...

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Helpful?
3Thank mbc421
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your thoughts with us. As you mentioned, the Moana Surfrider, A Westin Resort & Spa is located directly on the beach in the heart of Waikiki with many great shops and restaurants located nearby. Built over a hundred years ago and commonly referred to as the “First Lady of Waikiki,” we try to remind our...

Phoenix, Arizona
Reviewed 18 November 2013

We recently made our third visit to the Moana and while we have enjoyed the previous two visits this one was even better! From check in to check out everything was taken care of in a friendly and professional manner. All of our Starwood Platinum guest benefits were explained and provided with ease. We stayed in the tower for the...

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1Thank rebelyell
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, We are thrilled to hear how much you enjoyed you recent stay with us and we would like to thank you for sharing your wonderful experience with us. So happy to hear you enjoyed your Tower Wing guestroom. Views of Waikiki Beach as seen from our Tower Wing are spectacular and not to be missed! As you mentioned, we...

Fairfield
Reviewed 18 November 2013

Just returned from 9 days in Hawaii spent our last three nights at the Moana Surfrider. Excellent location right in the middle of all the action of Waikiki. The beach at the hotel is great, we had an excellent view from our room. No complaints.

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Helpful?
1Thank Marie T
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your comments. We are happy to hear you enjoyed the three nights you spent here at the Moana Surfrider, A Westin Resort & Spa. As you mentioned, we are located directly on the beach in the heart of Waikiki with many great shops and restaurants nearby. Both the Waikiki Aquarium and the Honolulu Zoo are only...

Lincoln, California
Reviewed 16 November 2013

We stayed in the historical part of the hotel and it was so classy and awesome. Our housekeeper was great, anything we needed she was there and did an excellent job cleaning up after us. The view from our room was amazing and the most beautiful place on earth. We rented a beach umbrella and chairs on our last full...

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Helpful?
3Thank June L
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for such a wonderful review! We are delighted to hear how much you enjoyed your time spent here at the “First Lady of Waikiki.” As you may know, we set the precedent for Hawaiian hospitality over a hundred years ago and we continue to convey a sense of old world charm today with services like Afternoon Tea...

Saint Louis, Missouri
Reviewed 14 November 2013

I have spent a few nights at the Moana Surfrider and for being the first grand hotel on Waikiki its renovations and upkeeps still make this a truly beautiful place in the public areas. The upper tier rooms are a thing of beauty, especially on the historical side of the hotel. A time classic you will want to visit even...

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Helpful?
Thank Anthony S
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your comments. As you mentioned, the Moana Surfrider, A Westin Resort & Spa was the first hotel built in Waikiki and it is our history that sets us apart from neighboring hotels and resorts. We try to remind our guests of a simpler time with services like Afternoon Tea on the Veranda. Time spent relaxing on our...

Cincinnati, Ohio
Reviewed 14 November 2013

We stayed at the Moana Surfrider for 2 weeks in October and I cannot tell you how much I loved this place! We had planned our beach wedding here and we wanted to vacation for a little while with our 5 year old daughter. It was a fantastic experience! The staff was amazing!! The housekeeping staff was over the top!...

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Helpful?
Thank Ashley V
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for such a wonderful review. We are honored you chose to have your beach wedding here at the Moana Surfrider, A Westin Resort & Spa and we are so happy to hear how much you enjoyed your recent stay with us. There are so many charming and romantic qualities of the “First Lady of Waikiki” that make...

Sydney, Australia
Reviewed 13 November 2013

We were in th Tower, we could here the fantastic music playing in the after noon and again at night on our verandah and in our room. Music was not loud just great relaxing listening music. Even when you were on the beach in the afternoon you could hear it. Pool area is crowded, you would have to get there...

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1Thank deborah f
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. We are so happy to hear you enjoyed your Tower Wing guestroom and that you hear the live music and entertainment from the Banyan Courtyard from the balcony of your guestroom. The Banyan Courtyard features live entertainment nightly and is the perfect place to sip on cocktail and unwind as the...

Seattle, Washington
Reviewed 13 November 2013

we spent many hours sharing the before celebration and the wedding with the new married couple and their family and friends. What a beautiful hotel right on the beach with a New Orleans flare. We say in the courtyard bar frequently and its umbrella tables are surrounded by the hotel balconies. The bar staff were wonderful, and service was equally...

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Helpful?
Thank pinkribbonus
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your thoughts with us. We are delighted to hear how much you enjoyed your friend’s wedding hear at the “First Lady of Waikiki.” We love hearing about our guests unique “Moana memories” and hope they will cherish them forever. There are so many enchanting qualities of the Moana Surfrider that make for an unforgettable wedding...

Reviewed 12 November 2013

We booked through a travel agent.. We wanted the royal hawaiian but she advised us to try a different hotel bc the rooms are small there.. Well we thought we where going to the sheraton but ended up at the moana surfrider .. Let's see we where on our honeymoon and asked for an upgrade and they told us they...

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1Thank Ravekc
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your comments. We are so sorry to hear you were disappointed with your recent stay here at the “First Lady of Waikiki” and we sincerely apologize for any discomfort you experienced while being our guest. As you may know, we were the first hotel built in Waikiki and it is our history that sets us apart...

Santa Monica, CA
Reviewed 12 November 2013

We had a fantastic room in the Tower with a beautiful view and music in the evening from our Lanai. Love the pool area and access to everything without a feeling of being crowded. Highly recommend. This is our favorite Waikiki hotel.

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Thank Terri D
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for such a wonderful review. We are thrilled to hear that the Moana Surfrider, A Westin Resort & Spa is your favorite Waikiki hotel. As you may know, we were the first hotel built in Waikiki (over a hundred years ago) and it is our history that sets us apart from neighboring hotels and resorts. We try...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $444 - $825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#9 Top resorts Hotel in Honolulu
#10 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Diamond Ocean View room we have is fabulous.”
 of 5 bubbles V311BFjackw, 25 Mar 2017 | Read review
“Unless you want access to the beach club and are going to use it, go in the tower wing”
 of 5 bubbles A_R0wley, 22 Mar 2017 | Read review
“City view can be loud but not outrageous”
 of 5 bubbles 129vut, 22 Mar 2017 | Read review
“Free wifi for reward members”
 of 5 bubbles wendycU6320SB, 18 Mar 2017 | Read review
“Choose Diamond Head side. The other side looks directly at Outrigger/city. Afterall you're in Waikiki for the beach views.”
 of 5 bubbles NMxxxxx, 17 Mar 2017 | Read review
5 of 5