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Moana Surfrider, A Westin Resort & Spa

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#23 of 84 Hotels in Honolulu
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4,618 Reviews from our TripAdvisor Community

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Showing 3,437: English reviews
Corrales, New Mexico
Reviewed 30 April 2013

Room 331 is best in the house. They can't do enough for you. Food and drinks are pricey, but plenty of alternatives around centrally located hotel. Great concierge staff, tour staff, and desk people. Perfect beach location.

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Helpful?
1Thank Mickey6448
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are so pleased to hear you enjoyed your stay here in room 331 at the Moana Surfrider, A Westin Resort & Spa. Our beachfront location in the heart of Waikiki provides our guests with easy access to all that Kalakaua Avenue has to offer. Everything from couture shopping to canoe surfing is...

Atlanta, Georgia
Reviewed 29 April 2013

The hotel is in a perfect location for walking to sights, restaurants, and shopping. The pool bar is fantastic and had live music each afternoon and evening of our stay. Between the music and the maitais, we spent time there each day. That was the only restaurant at the hotel we ate at as well, and it was very good...

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Thank DaninAtlanta
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for such a wonderful review! We are so thrilled to hear you enjoyed your stay here at “The First Lady of Waikiki.” Our Beach Bar truly is the perfect place to unwind while the day slips into night. With live music daily and quite possibly the best Mai Tai in Waikiki, it is no wonder why our...

Rochester, New York
Reviewed 28 April 2013

This hotel exceeded my expectations. Check in was a pleasure with Pierre. After 22 hours of travel from NY, he was very pleasant and understanding and since our reservation was booked through a 3rd party, he said they did not pass on the information that we needed 2 double beds. After he searched for a partial ocean view room with...

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Thank Ollie12
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for sharing with us! We are thrilled to hear you had such a great experience here at the Moana Surfrider, A Westin Resort & Spa. Our staff is filled with the aloha spirit and we are so happy to hear Pierre was so helpful in accommodating you. He will be commended for a job well...

SF Bay Area
Reviewed 28 April 2013

This beachfront hotel is over 100 years old but has been nicely updated. We stayed in the older section which has 12 foot ceilings, great beach views but a bit small. I have to highly recommend Roxanne who works in the Tours & Activities section. She made our stay at the Moana so much better. Please see her if you...

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1Thank Rick N
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your comments with us and for being our guest. We are so glad you enjoyed your room in the historical Banyan Wing. Although intimately sized, these rooms are beautifully appointed and will give you the true essence of what guests experienced in the early 1900’s. We appreciate your kind compliments about Roxanne. She is indeed...

Adelaide, Australia
Reviewed 25 April 2013

This lovely hotel is was out little oasis in the middle of busy Waikiki. Loved that we could walk everywhere. Pool is small and always busy, but just go right to the beach a few steps away! Great staff, always friendly and helpful. Room was tiny, but very well set up with everything you need and a great comfy bed....

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Thank Megan_Adelaide_AU
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are so happy to hear you enjoyed your stay here at “The First Lady of Waikiki.” We aim to provide our guests with refreshing and rejuvenating vacations with our Westin Heavenly Beds and services at our Moana Lani Spa. We are so pleased to hear you consider us an “oasis “in the...

Atlantic City, New Jersey
Reviewed 25 April 2013

Although our room was one of the older ones. It didnt matter. It was clean. The pool is a little small and if you have little ones this is perfect. You have to go down early in the morning to get your chaise if you plan on laying out otherwise it's footsteps to the beach. It was a crazy busy...

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Thank Dianna S
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. We are pleased to hear you enjoyed your stay with us here at “The First Lady of Waikiki.” Many of our guests prefer our historic Banyan Wing guestrooms, as it is most representative of the Moana of yesteryear so we are pleased to hear you enjoyed it as well. We are so happy...

Reviewed 23 April 2013

We were lucky to stay in the banyan wing which is the historical wing of the hotel. We got a balcony room over looking the water up on the fourth floor. The rooms were recently renovated and are much larger than their website shows. It is right in the heart of Waikiki and so worth it. The food is impeccable....

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Thank Diana S
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share with us. We are honored you chose to stay with us on your honeymoon and on behalf of everyone here at “The First Lady of Waikiki,” we would like to congratulate the both of you. We are so pleased to hear you enjoyed your historical Banyan Wing guestroom and that you...

Vancouver, Canada
Reviewed 22 April 2013

This property is right in the heart of the action. The premises are well maintained and staff very friendly and helpful. Had a problem with the safe not working but other than that no complaints about the newly renovated room itself... nice view of Diamond head. Found the housekeeping very "minimalist." Yes the bed was made and towels changed but...

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1Thank anyaw1950
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share with us. Your feedback is valuable to us for we are always looking for ways to improve upon our guests’ experiences. The departments mentioned have been notified to ensure quality customer satisfaction. We are happy to hear you enjoyed our beachfront location in the heart of Waikiki and that the staff...

Jersey City
Reviewed 21 April 2013

The lobby and outdoor area alone are worth the trip. Rooms in the old part of the hotel are not huge, but are well appointed, get a room looking over the courtyard its less noisy then the street view. Breakfast is good and food overall is good.

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Thank jcdoug
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing with us. “The First Lady of Waikiki” was the first hotel built in Waikiki and steeped in charm and elegance. Many of our guests find our open air lobby, furnished with couches and rocking chairs, more reminiscent of a cozy living room than a 700 plus room hotel. Beyond the lobby is our beachfront Banyan...

SoCal
Reviewed 19 April 2013

My husband and I went to Oahu to spend time with his elderly father. At the end of our daily visits, we wanted a place that was beautiful and peaceful. We booked this hotel due to its location and availability. We chose to upgrade to an ocean view room. Our criteria were met in every way! The Moana is located...

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Thank socaljudy
MoanaSurfriderTeam, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you so much for sharing with us. We are so pleased to hear you enjoyed your stay here at “The First Lady of Waikiki.” We aim to provide a relaxing environment in the heart of Waikiki and remind our guests of a simpler time, with services such as Afternoon Tea at the Veranda. Mahalo and we look forward...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5041
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $430 - $870 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Number of rooms: 791
Reservation Options:
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Honolulu, Hawaii
Hotel Style:
#8 Top resorts Hotel in Honolulu
#9 Spa Hotel in Honolulu
#12 Luxury Hotel in Honolulu
#13 On the Beach Hotel in Honolulu
#18 Romantic Hotel in Honolulu
#22 Business Hotel in Honolulu
#31 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Moana Surfrider, A Westin Resort & Spa staff and other travellers.
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Questions? Get answers from Moana Surfrider, A Westin Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a balcony”
 of 5 bubbles refmom, 10 Dec 2016 | Read review
“Diamond wing for full ocean views.”
 of 5 bubbles Chopper255, 9 Dec 2016 | Read review
“I stayed on an upper floor, with an ocean view”
 of 5 bubbles jkerm, 7 Dec 2016 | Read review
“We were on the 11th floor facing the ocean and it was fantastic. AC worked, TV worked, nice bathroom, everything was perfect.”
 of 5 bubbles Athenasmommy, 7 Dec 2016 | Read review
“Room 1465 partial view of the ocean, however can be loud due to the Duke restaurant live bands every night. We like music so did not mind”
 of 5 bubbles ssengthavy, 5 Dec 2016 | Read review
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