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Sheraton Princess Kaiulani

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Room & Suite (746)
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Overview
  • Excellent21%
  • Very good43%
  • Average23%
  • Poor8%
  • Terrible5%
Travellers talk about
“splash bar”(73 reviews)
“high ocean view”(65 reviews)
“across the street”(343 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Princess Kaiulani
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from Sheraton Princess Kaiulani
Special Offer: 4th Night Free/Breakfast
Hotel deals
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Reviews (3,713)
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All reviewssplash barhigh ocean viewacross the streetresort feea pool view roomwaikiki beachnightly entertainmentbeach servicethe international marketheart of waikikibeach chairsan older hotelhotel is in a great locationlobby areapool sideself parkinghigh floor
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1,771 - 1,775 of 2,494 reviews
Reviewed 19 December 2011

The Sheraton Princess Kaiulani is a very average hotel, with very dated decor, that is never going to be described as "luxury" or "glamorous". It's more or less clean - your room may look dingy, but that's the age showing. If you need 4- or...More

1  Thank pbailey19
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 20 December 2011

Thank you pbailey19 for your feedback that you have provided. We are pleased to hear that you enjoyed our great location and exceptional value. Being steps away from the world famous Waikiki Beach is a great highlight for our guests and we appreciate you mentioning...More

Reviewed 19 December 2011

This hotel has the best location for the value. Yes the rooms are a bit dated, the views are not spectacular and the pool is small but the value of staying right in the midst of Waikiki is great. You can walk to all the...More

3  Thank PLan977
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 22 December 2011

Mahalo PLan977 for your wonderful feedback on your recent stay with us! We are so happy to read that you found our hotel to be the best location for the value. Our centralized location makes it convenient for our guests to enjoy all that Waikiki...More

Reviewed 13 December 2011

This hotel is in a GREAT location in Honolulu, just steps away from Waikiki beach. The room was plain and had a musty smell to it, and an overall layer of grime on everything.

Thank Cmwings31
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 16 December 2011

Mahalo nui loa Cmwings31 for your honest feedback. We are so pleased to hear that you enjoyed our location, especially since we are a few steps away from the world famous Waikiki Beach. Thank you again for sharing your experience with us.

Reviewed 13 December 2011

The Starwood Sheraton garantee? The hotel needs a big update. Rooms are a joke. Front desk not impressive. Ice machine on tenth floor not working (my floor) Room had a particular odd odor. I would not recommend this Hotel to anyone because of the poor...More

2  Thank 1000Bill
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 16 December 2011

Aloha 1000Bill and thank you for taking the time to give us your feedback. We regret to hear that you did not enjoy your stay with us and appreciate your comments. Thank you for bringing to our attention your concern regarding our ice machine. I...More

Reviewed 12 December 2011

I spent a one night stay with my sister. Checkin was quick as we were the only ones at the desk. A very tired decor greeted us, all part of the Hawaiian charm though! Agree about the additional 'resort charge' being a ridiculous way to...More

1  Thank jumboshrimpy
Response from sheratonpk, Online Marketing Coordinator at Sheraton Princess KaiulaniResponded 16 December 2011

Thank you jumboshrimpy for your recent feedback. We appreciate your comments as this will help us to improve. We are sorry to hear that you did not enjoy our resort charge amenities, which many of our guests do. Thank you again. Mahalo.

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Best Value Properties in Oahu, HI
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$208 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$208 - US$392 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Top resorts Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1785)
Room & Suite (746)
Pool & Beach (191)
Dining (89)
Amenities (69)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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1wildanimal
19 April 2018|
AnswerShow all 2 answers
Response from StarwoodWaikiki3 | Property representative |
Aloha, Thank you for reaching out to our team. We apologize for the inconvenience with our pool being closed during your stay. Unfortunately, guests will not be allowed to use the pool at the Moana Surfrider during this... More
1
Vote
wolfdance7
15 April 2018|
Answer
Response from suey27 | Reviewed this property |
I believe that sister properties offer dining options which can be charged back to Princess Kaiulani. There are a few options ask at checkin. I am sure they will hold your luggage at bell hop desk. As I have done that... More
0
Votes
wolfdance7
14 April 2018|
AnswerShow all 4 answers
Response from Ladydownunder | Reviewed this property |
I’d have to say no - bathroom was a bit old looking but the room was fine
0
Votes
Room Tips
"Ask for a room with a direct view of the pool"
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"Make sure you have an ocean view with diamond head in the backgroud"
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"Avoid the 27s and 29s as these rooms have brick wall views!"
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"There are None except very top floors and then the hotel across the street block pretty much all street views"
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