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Sheraton Waikiki

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#32 of 85 Hotels in Honolulu
Certificate of Excellence
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Sheraton Waikiki
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5,618 Reviews from our TripAdvisor Community

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Showing 3,902: English reviews
Eau Claire, Wisconsin, Usa
Reviewed 4 days ago NEW

What an awesome hotel! If staying in Waikiki, It would be very hard to find a better hotel than this is. The check-in assured us we made the right decision, as we were offered an upgrade, complimentary breakfast vouchers, and information on how to collect a free gift bag at a nearby store. Our room was spacious and spotless. The...

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Helpful?
2Thank comkelp
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha comkelp! Mahalo for taking the time to provide us with a great review! We are so happy to hear that you enjoyed every aspect of your stay and truly honored that you recommend our property. We look forward to welcoming you back on your next vacation in Hawaii. Thank you, Mari K. Sheraton Waikiki Guest Experience Team

Reviewed 4 days ago NEWvia mobile

Place is magnificent, close to all shops and the private beach is great for sea lovers like us. Room clean and bed is 10 out of ten. Kai market restaurant is great for breakfast however the dinner is limited and mostly cater for Asian

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1Thank ORNHA
Auckland, New Zealand
Reviewed 4 days ago NEW

I have stayed in this hotel since 1974 and am returning this July. Its location is perfect for us and that there are several pools is a bonus! also being on the beach is the main reason we keep returning.

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2Thank craw4dfam
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha craw4dfam, We are truly honored to have very loyal return guests like you who continue to visit Sheraton Waikiki! Thank you for continuing to choose to stay with us here in Waikiki. We look forward to your arrival in July. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

Seattle, Washington
Reviewed 4 days ago NEWvia mobile

We stayed at the Sheraton Waikiki for 5 nights as we wanted to get away from the winter blues (and this wasn't our first trip to Honolulu). Had researched where to stay - wanted a central location, close to the action, close to the beach - but had expected more from SPG. We arrived at the hotel at 5pm and...

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Thank Haids L
Management response:

Aloha, First and foremost, I would like to thank you for staying at the Sheraton Waikiki Hotel for your recent stay. I am sorry to hear that you have not been fully satisfied with your experience as it is deeply saddening to hear about experience at our hotel. I apologize that your expectations were not were not met at the...

Albuquerque, New Mexico
Reviewed 5 days ago NEW

I just returned from vacation and cannot say enough about the management and staff of the Sheraton Waikiki. Kanoa, guest services Associate, and Wilson, Front Desk Supervisor, were both highly engaged in making certain that hotel guests were satisfied with their room, in particular, and stay, in general. I will return to this property next year. The rooms were extrememly...

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2Thank kymbra2017
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha Kymbra2017! Thank you for taking the time to share your excellent review on your recent stay with us. We truly do have an amazing team of associates here at Sheraton Waikiki. We'll pass on your excellent comments to Kanoa and Wilson. We look forward to your return next year. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

ventura
Reviewed 5 days ago NEW

This property not only has a great location (right in the water) also has helpful and professional staff. From the moment we call to make reservations, since we had some issues with the dates, we were given options that worked for us. Starting with check in, to the breakfast, room and pool attendants to the nice cocktail waitress that brought...

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1Thank peruvnpaty
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Aloha peruvnpaty, Thank you for choosing to stay with us here at Sheraton Waikiki and for taking the time to provide us feedback on your stay. We're truly delighted to hear that you enjoyed every aspect of your experience with us, from making your reservations to the professionalism of our excellent associates and our location. We hope to welcome you...

Billings, Montana
Reviewed 6 days ago NEW

We enjoyed our stay at the Sheraton. We had an ocean front view that was great and could see Diamond Head from our balcony. Our room was very nice, however the bathroom was a bit small for 2 people trying to get ready and there was a lot of noise that came through the sliding glass door (party at the...

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2Thank Nicole K
Avon lake ohio
Reviewed 1 week ago

Accommodation a+. Value excellent. Amenities could not be better. But most of all the staff could not be better! Helpful,cheerful, and treated us like kings! Pool area and grounds immaculate. While talking with my wife,we are unable to find one thing to improve on.

Review collected in partnership with this hotel
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3Thank Terrence O
SheratonWaikiki1, Manager at Sheraton Waikiki, responded to this review

Thank you Terrence for taking the time to share your excellent review of our property! From our amenities to our value and our wonderful associate team we're happy to hear that you enjoyed everything about your stay. We look forward to welcoming you back again in the future. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

Sharpsburg, Georgia
Reviewed 1 week ago via mobile

After a long flight nonstop from Atlanta and a longer cab ride through the Honolulu traffic, my senses were overwhelmed by the beauty of the hotel grounds, lobby, pool area, the view from the club lounge, everything! Jaylene at check in, was such a welcoming person and a great member of this staff. Her smile is matched only by her...

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3Thank wesbarrett64
Cairns Region, Australia
Reviewed 1 week ago via mobile

Stayed there for 3 nights before we headed down to the cheaper and quieter end of town. Room was basic but the view spectacular. Food and drinks very expensive at hotel but great eateries just a short walk away. If you don't mind the cost of the rooms you will enjoy this place.

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1Thank Steve B

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $440 - $1,130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu, Hawaii
Hotel Style:
#10 Top resorts Hotel in Honolulu
#14 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
91 questions
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Auckland Region, New Zealand
7 months ago

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Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are ocean side.”
 of 5 bubbles craw4dfam, 17 Feb 2017 | Read review
“Get an ocean view room if you can swing it. The view was awesome”
 of 5 bubbles laura_lewis26, 10 Feb 2017 | Read review
“Depends on which side you are on weather you can view Diamond Head and Waikiki beach or not.”
 of 5 bubbles Gr8gardener, 9 Feb 2017 | Read review
“2265 had excellent view Of diamondhead and Waikiki beach”
 of 5 bubbles jerryhK6701NP, 9 Feb 2017 | Read review
“Search the internet before you buy.”
 of 5 bubbles evelynh999, 7 Feb 2017 | Read review
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