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Sheraton Waikiki

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Traveller (4373)
Room & Suite (1268)
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Overview
  • Excellent40%
  • Very good37%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“infinity pool”(919 reviews)
“rum fire”(314 reviews)
“kai market”(127 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
Hotel deals
Offers from Sheraton Waikiki
Special Offer: 4th Night Free/Breakfast
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,442)
There are newer reviews for Sheraton Waikiki
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4,498 results
Traveller rating
1,848
1,512
670
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1,848
1,512
670
254
214
Show reviews that mention
All reviewsinfinity poolrum firekai marketedge barrumfire barthe club loungeocean frontfamily pooldiamond headthe royal hawaiianpool staffspg goldkoi pondspg memberbusy hotelsea turtlesresort fee
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2,381 - 2,385 of 4,498 reviews
Reviewed January 19, 2014

I booked this hotel using points. If I had paid cash I might even rate it lower due to the value aspect. Don't get me wrong, it's an OK hotel, but not nearly worth the astronomical fees they charge. Go to Maui. Better prices and...More

Thank Naomi E
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded January 20, 2014

Aloha and mahalo for your detailed review of our resort. We are very sorry you were disappointed in your stay and truly value your feedback. We have shared your comments with our management team and will look for ways to improve our guests' experiences. Thank...More

Reviewed January 18, 2014

I was here with a very large group of people, and not really for the room with a great view! The infinity pool was a good place to meet (as was the Rum Fire Bar). The customer service of the staff in the Mawson shop...More

Thank Jennifer H
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded January 20, 2014

Aloha and thank you for your recent review of our resort. We are delighted you enjoyed your stay with us despite the inconvenience with the air conditioning unit. We look forward to welcoming you back in the future. A hui hou.

Reviewed January 18, 2014

Would like to say a big thank you to Brett, Filippo, Larry and Ethan for the great service we received at the Infinity pool, thank you so much!!! We appreciate all your efforts! You did a great job during a very busy holiday season! Thanks...More

Thank Linda S
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded January 20, 2014

Aloha and mahalo for your great comments about our pool team. We are very happy you enjoyed your stay and look forward to welcoming you back again. A hui hou.

Reviewed January 17, 2014

We were given the wrong room when we arrived and had to change rooms. Not a great experience since we did not have a room for a day. Size of rooms good but no shower gel only soap. No ordinary teas or cups in room....More

1  Thank Prue W
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded January 20, 2014

Aloha and mahalo for your recent review of our resort. We apologize for the inconveniences you experienced during your stay with us. We appreciate your feedback and have shared your concerns with our management team. A hui hou.

Reviewed January 16, 2014

We stayed here in Oct for 3 nights. We are SPG members (gold status at the time). The rooms where clean and comfortable but nothing "wow". The wow comes from the lobby. One of our rooms was ocean view which was an upgrade. The other...More

1  Thank hotelcamping
Response from SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton WaikikiResponded January 17, 2014

Aloha and mahalo for your recent review of our resort. We are very happy you enjoyed your stay with us and truly value your feedback as valued Gold members. We look forward to welcoming you on your next visit. A hui hou.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$357 - US$758 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$357 - US$758 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Top resorts Hotel in Honolulu
#14 Spa Hotel in Honolulu
#20 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#26 Family Hotel in Honolulu
#31 Romantic Hotel in Honolulu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4373)
Room & Suite (1268)
Pool & Beach (825)
Dining (170)
Amenities (131)
Business Centre & Event Rooms (13)
Family and Play Areas (4)
Questions & Answers
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Natasha P
May 2, 2018|
AnswerShow all 2 answers
Response from samZ9716BB | Reviewed this property |
Hi Natasha, I would say the top 5 things to do at the Sheraton are as follows: 1) Snorkel in front of the hotel and view the sea turtles than visit the foreshore 2) Lounge by the pool and have lunch and a cocktail at the... More
1
Vote
MarlenieGS
March 1, 2018|
AnswerShow all 8 answers
Response from Janelle W | Reviewed this property |
The Sheraton has a really good Lawson station shop in the complex.. Really good for breakfast on the run or a late night snack..
1
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Room Tips
"Ocean view"
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"Ocean or diamond head view is worth the extra price"
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"Higher floors have less noise from the Rum Fire club but you can still hear the loud music."
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"Higher level"
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