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Sheraton Waikiki

CancelonUS$833*
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#34 of 84 Hotels in Honolulu
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Waikiki
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5,863 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Waikiki
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Showing 4,094: English reviews
Atlanta, Georgia
Reviewed 1 March 2013

Its a solid stay with a great location. Since waikiki beach is a public beach, no hotel is literally on the beach, although most are ocean front. The Sheraton is in a very good location a little past half way down the main strip. We had an Ocean front room on a high floor, what i just said was the...

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Helpful?
Thank TattooedPassport
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are very happy you enjoyed your stay with us and look forward to welcoming you back in the future. A hui hou, Sheraton Waikiki Guest Experience Team

Vancouver, Canada
Reviewed 1 March 2013

I really enjoyed my stay at the Sheraton Waikiki. The best part was the new infinity pool and the bean bags which are so comfortable to float around in while looking at the ocean, etc.. Service was normal to excellent BUT there were negative notes: 1. We were two ladies and the maids often only left one body lotion etc......

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Thank Deanna A
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are thrilled you enjoyed your 2 weeks with us and truly appreciate your valuable feedback. We have shared your concerns with our housekeeping, technology, and concierge teams and we apologize for any inconvenience this caused during your stay. We look forward to welcoming you back on your next Hawaiian...

Texarkana, Arkansas
Reviewed 28 February 2013

Amazing View. By far the best hotel experience I've ever had. Hotel staff was attentive. Room was clean. Great facilities. Food was incredible. I can't wait to go back. Guest services were invaluable and i was able to get 2 extra days through Starwoods.

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2Thank B L
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your wonderful review of our resort. We are very happy your enjoyed your experience with us and we look forward to welcoming you back in the future. A hui hou, Sheraton Waikiki Guest Experience Team

Honolulu, Hawaii
Reviewed 27 February 2013

The Sheraton Waikiki is a bustling property in the middle of Waikiki. I've stayed at this property 4x in the last three years for business, and every time there was something wrong in the room. Consistent issues were plumbing and house-keeping. The first time we stayed there the bath-tub was cracked in several places and appeared to be dirty. The...

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1Thank Lee Y
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are always happy to get the feedback of return guests and our kamaaina. We have shared your comments with the management team and they are working on solutions for all your concerns. We are very happy to let you know we are in the process of making the entire...

Winnipeg, Canada
Reviewed 24 February 2013

The P/O view room was average size on the 18th Floor. The bed was worn out and hard. We flipped the mattress ourselves but the mattress was still hard. Each morning we awoke from a restless sleep with back pains. I called guest services to complain about the uncomfortable mattress and they said all they could do was send up...

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1Thank Kena2319
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We have shared your experiences with the management team and we appreciate your valuable feedback. We apologize for any inconveniences you experienced during your stay. Our goal is to deliver a memorable experience for our guests and your comments help us know where to focus our efforts. Thank you again,...

Los Gatos, California
Reviewed 24 February 2013

This year we stayed at the Waikiki Sheraton with another family and we each upgraded to Malia suites, using the same number of SPG points. Ours was 1544 and theirs was 1443, one floor apart. What a difference between the two suites! They had an entry hall and a very large bathroom with two closets. They found bathrobes waiting for...

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1Thank Renery
Reviewed 24 February 2013

The grounds and location is awesome. The disappointing part is you pay to stay based on the pool and expectation that the services will be consistent and understood by all staff members. Tried to book a cabana but after being told you couldn't book in advance, yet all were booked for the entire week (huh?!) Then there's the additional charge...

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1Thank Chelsea S
North Massapequa, New York
Reviewed 24 February 2013

My husband and I have stayed at the Sheraton Waikiki from February 4 until February 19th. This is probably our thirtieth visit to this hotel. This hotel is certainly the best location in Waikiki, with a friendly attentive staff. While you are sitting on the lounge looking at the adult only infinity pool which seems to extend into the ocean...

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1Thank Patricia C
Orlando, Florida
Reviewed 23 February 2013

It's right in the heart of Waikiki. The pools are awesome. The only problem is, the place gets over-crowded, especially the pools. Lots of foreign tourists as well. Have patience. Most of the food on-site is good, but it's over-priced. Walk a few blocks norther/mauka/toward the mountains and you can save some money. The rooms are average. You really are...

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Thank Kenneth P
Melbourne, Australia
Reviewed 22 February 2013 via mobile

We (couple 28 and 35) stayed at Sheraton Waikiki 12-19 February. We arrived at 630am and no rooms were available. Upon booking we had requested a high floor, preferably with a view (but paid for "city view". We were given a pager and told they would page when the room was ready. No problem, we will snooze by the pool....

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7Thank ALeeKAt-

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815-2579
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $451 - $1,067 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu, Hawaii
Hotel Style:
#10 Top resorts Hotel in Honolulu
#16 Luxury Hotel in Honolulu
#19 On the Beach Hotel in Honolulu
#23 Business Hotel in Honolulu
#31 Romantic Hotel in Honolulu
#32 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Waikiki staff and other travellers.
102 questions
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Auckland Region, New Zealand
10 months ago

See all questions (102)

Questions? Get answers from Sheraton Waikiki staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front or Diamond Head views all provide expansive views over the hallowed Waikiki beach -”
bobanderson801, 18 May 2017 | Read review
“Get a room with ocean view on the higher floors!”
  • Partial ocean view
97pattyh, 17 May 2017 | Read review
“Rooms above 10 floors has an amazing view”
KirbyWonderland, 16 May 2017 | Read review
“All the rooms have a great view -- even the mountain view rooms overlook the city and mountains. Diamond Head view is awesome.”
comcort, 16 May 2017 | Read review
“Ask for a view of Waikiki/Diamond Head. The higher the floor, the better.”
DaveMagic, 16 May 2017 | Read review
5 of 5
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US$833* /night
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Prices are for 1 room, 2 adults
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