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Pacific Beach Hotel

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#46 of 85 Hotels in Honolulu
Certificate of Excellence
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1 room 2 adults 0 children
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Pacific Beach Hotel
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3,119 Reviews from our TripAdvisor Community

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Showing 2,181: English reviews
Reviewed 20 March 2015

I made the reservation through Trip Advisor but had to make a change in date of departure which was not so easy. But the hotel staff, Stacey in particular, was extremely helpful in finalizing my reservations. I was welcomed upon arrival, given a small gift bag for the troubles I had endured, and made certain I was comfortable. The view...

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1Thank Thambiraj T
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Thambiraj T, It was a pleasure meeting you upon arrival! I am beyond thrilled to hear that you found our hotel to be one of the best values for the price on Kalakaua Avenue and our customer service to be exceptional. I agree the view from our Ocean Front rooms is awesome and I am glad you were able...

Vancouver, Canada
Reviewed 20 March 2015

I totally agree with the positive comments in the last few reviews. Just returned from a lovely stay at this hotel. I chose to upgrade and had a very comfortable room on the 26th floor of the back tower. Beautiful view. Super beds. Excellent staff. A renovation is due but all is fine as is for the moment.Starbucks is close...

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5Thank LynnGrant
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha LynnGrant, How fantastic! I am delighted that you enjoyed our hotel and the neighborhood. We couldn’t be happier to read your review and hear how much fun you had on your trip. Thanks for the great suggestions to our readers and I am sure our future travelers will appreciate your trip tips. We love having you as our guests...

Gold Coast, Australia
Reviewed 20 March 2015

The Pacific Beach Hotel is a comfortable tourist class hotel centrally located in Waikiki. Having travelled to Hawaii every year, we have experienced a number of the hotels the islands have to offer. The PBH has friendly knowledgeable staff where nothing is a problem. Rooms are spacious when compared to other hotels & very comfortable. Facilities in the hotel are...

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4Thank GCTraveller2014
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha GCTraveller2014, It is so nice to hear from a guest who has traveled around and experienced a lot of hotels in Hawaii recognized our hotel to be very comfortable and our staff to be friendly and knowledgeable. I am excited to let you know that we are currently finalizing our plans to renovate the entire hotel and we will...

San Diego, California
Reviewed 20 March 2015

My experience at this hotel ruined the first half of my vacation! My boyfriend and I needed a vacation during spring break, as all we do is study as law students. It was a much needed vacation, and the reviews for this hotel seemed pretty decent. Boy, was that far from the truth! Typically, I'm not one to take the...

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4Thank DMR1988
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha DMR1988, Thank you for bringing your concerns to our attention. I am very shocked to read your review and I hope you can accept my sincere apologies for falling short of your expectations. I have shared your comments with our entire team and we are all using your feedback as a training tool to ensure this type of service...

Laguna Woods
Reviewed 19 March 2015

It was a wonderful experience staying at Pacific Beach Hotel. The staff treated me like a VIP, very warm, and professional. The hotel is a top quality one can ask for in an exotic place like Waikiki. The beach is right there, everything is in walking distance. Our family enjoyed the dinner show tremendously. The cafe and the seafood restaurant...

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1Thank ks1129
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha ks1129, Wow! I am above thrilled to hear that we were able to help create a wonderful experience for your stay and we went the extra mile to ensure that you are taken care of. I am also glad you enjoyed our Te Moana Nui Polynesian dinner show and I agree it is amazing. Thank you so much for...

Adelaide, Australia
Reviewed 19 March 2015

Located at the far end of the main strip in Waikiki and he views are stunning. Convenient for everything. The beach view rooms have a great balcony. The rooms are large with comfortable bed, microwave, fridge and well furnished for comfort. Will use this hotel when I return to Honolulu and thoroughly recommend it.

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1Thank Kooshieooshie
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha AngleK, It sounds like we are your home away from home and you enjoyed your stay with us! We thank you so much for recommending our hotel to our future travelers and for rating us 5-stars. We look forward to serving you again when you return to Honolulu. See you soon! Mahalo! Asari Ji Guest Experience Manager

Brisbane, Australia
Reviewed 19 March 2015

We stayed for 4 nights in a partial ocean view room. The view was actually pretty good but the room was a little basic but the size was good. The bathroom needs renovating and they definitely need to replace the old style air conditioners with new split systems. They do include free wifi in the rooms. We did find the...

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3Thank Jules65Brisbane
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha Jules65Brisbane, First of all, I would like to thank you for staying with us all the way from Australia and for sharing your thoughts with us. I am pleased to hear that you found our hotel to be very convenient and you had a comfortable stay; however, I am very sorry that we missed the mark. I want to...

Broadbeach, Australia
Reviewed 18 March 2015 via mobile

Pacific Beach Hotel is located at the quieter, slightly less touristy end of Waikiki. The beach is directly across the road from the hotel so didn't even bother looking at the pool area. My mum and I upgraded to an ocean view room which was, I'll admit, worth it but I think even the partial ocean view rooms would be...

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3Thank lifeiscolour
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha lifeiscolour, Waikiki Beach is only 30 seconds away from our hotel and you picked the right hotel to enjoy our great location and the amazing view. I am glad we were able to provide everything you needed during your stay and you found our room to be clean and comfortable. I am also happy that you recognized our garlic...

St. Marys, Canada
Reviewed 16 March 2015

Great room with a sideview of the ocean beach from a balcony. Great hotel service and nice rooms. Front desk staff were all great and so were the room attendants. I did think that the concierge seemed to have slight bias for suggested tours so that we did wonder about commissions. They were friendly and nice though. The oceanarium was...

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Thank StMarystraveller
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha StMarystraveller, Thank you for sharing your experience with us on TripAdvisor. I am very pleased to hear that you had an enjoyable dinner at our hotel. I have shared your kind comments with our Front Desk, Concierge and Housekeeping teams and they are all happy to get recognized. You have to see our fabulous mermaid show if you like...

Sydney, Australia
Reviewed 16 March 2015

I stayed at this hotel twice in March. Once in the tower with partial ocean view and then in the front property directly across from the beach - WOW! While both are older they are very good. The tower at the rear had the best bed I've ever slept in while the ocean front one was as hard as a...

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4Thank TokyoGeoff
PacBeach H, Guest Experience Manager at Pacific Beach Hotel, responded to this review

Aloha TokyoGeoff, I’m truly happy to hear that your stay was an unforgettable one! It sounds like we are your home away from home. I wanted to inform you that we are expecting a major renovation in the near future. We are going to update our entire hotel including our guest rooms from top to bottom and our elevators will...

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Amenities

Highlights
  • Room Service
  • Spa
  • Beachfront
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located across Waikiki Beach with views of the Pacific Ocean, Waikiki City Lights, and Diamond Head landmark. Full service hotel with 839 guestrooms, island-style family dining, flexible meeting space, 24-hour fitness center, self or valet parking, business center and gift shops. Please note: Oceanarium Aquarium currently undergoing refurbishments through Summer 2017. ... more   less 

Additional Information about Pacific Beach Hotel

Address: 2490 Kalakakua Avenue, Honolulu, Oahu, HI 96815-3286
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range: $255 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pacific Beach Hotel 3.5*
Number of rooms: 839
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your Pacific Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pacific Beach Honolulu
Hotel Pacific Beach
Pacific Beach Hotel At Waikiki
Pacific Beach Hotel Honolulu, Hawaii
Hotel Style:
#13 Business Hotel in Honolulu
#18 Spa Hotel in Honolulu
#25 Family Hotel in Honolulu
#25 Romantic Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Beach Hotel staff and other travellers.
170 questions
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Questions? Get answers from Pacific Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, ocean front view!”
 of 5 bubbles TravelArts4231, 23 Feb 2017 | Read review
“Get rooms on higher floors”
 of 5 bubbles alejandrov862, 23 Feb 2017 | Read review
“All rooms are good here as the hotel is under renovations. Excellent quality room.”
 of 5 bubbles moonpea, 21 Feb 2017 | Read review
“corner suite was large and sunny with a big patio”
 of 5 bubbles travelwop, 20 Feb 2017 | Read review
“Ocean view is very nice.”
 of 5 bubbles vickib401, 14 Feb 2017 | Read review
5 of 5