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Waikiki Gateway Hotel

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Waikiki Gateway Hotel
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Klamath Falls, OR, United States
Reviewed 2 days ago NEW

I had a few challenges but the employees of this hotel went out of their way to accomodate me, especially Will. Roger and Pearl also went out of their way to be helpful. My only complaint is the "resort fee", this is not a resort, there are no amenities plus parking is about $30 per day. They could let guests...

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2Thank Stephanie M
Reviewed 6 days ago NEWvia mobile

I can't say enough about how great the staff was before and during our stay. We needed to change the days we had originally planned to stay... I contacted trip advisor to make this modification to our plans and for them to make the change they had to cancel out the whole reservation and start over. That's all well and...

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2Thank Kristal A
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Kristal A, Thank you so much for taking the time to share your experience at our hotel. Our goal is always to fill each guest's experience with Love & Aloha. Our staff is dedicated to this goal and passionate about being an advocate for our guests. We always strive to make each guest feel special and we truly honor...

Townsville, Australia
Reviewed 1 week ago

My family and I stayed a week at the Waikiki Gateway Hotel recently. The three of us could not fault the staff in any way. Friendly, helpful, happy, nothing was too much of a bother from ordering a taxi for us, to setting up two wake-up calls in the morning. Breakfast was okay, but not much of a variety if...

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2Thank Sh F
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Sh F, Thank you for taking the time to share your experience at our hotel. I am so happy to hear your wonderful comments about our incredible staff. We strive to fill each guest's experience with Love & Aloha. The staff's dedication to caring for our guests, coupled with our unbeatable location, are great sources of pride. I am...

Seneca, South Carolina
Reviewed 1 week ago via mobile

This boutique in the heart of Waikiki was excellent. The newly renovated rooms are clean, modern, and nicely furnished. A shout out to Will who made our stay at Gateway so special!! Will told us about some local restaurants and pointed out places nearby that we could visit. I am from SC and my friend is from Georgia. We really...

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4Thank kbsuarez
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha kbsuarez, Thank you so much for staying with us and taking the time to share your experience. It warms my heart to hear you recognize Will. Our unbeatable staff strives to fill every guest's stay with Love & Aloha; team members like Will make this happen every day. We can't wait to see you again. Love & Aloha, Kainua...

A TripAdvisor Member
1 review
6 helpful votes
Reviewed 1 week ago via mobile

While looking for a place for my family to stay when visiting me on Oahu, I was very impressed with Will who graciously gave me a tour of this wonderful conveniently located Hotel; spacious updated with great views!

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3Thank A TripAdvisor Member
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha, Thank you for recognizing Will. It is team members like him who bring Love & Aloha to life for our guests here at the Waikiki Gateway Hotel. Mahalo for taking the time to share your feedback. We can't wait to see you again soon. Mahalo nui loa, Kainua Hopkins Guest Experience Manager

Reviewed 1 week ago via mobile

First off my room was upgraded even though I didn't ask/pay for one. I was then told what to expect for breakfast (which was amazing). I went up to my room and found it decorated with towels folded into a swan with rose petals on floor along with macadamia nut chocolates on the bed. The cleanliness was immaculate and the...

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3Thank Culture S
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Culture S, Thank you for spending this special night with us; we were honored to host you. Mahalo for taking the time to share your experience. Our goal is to make every guest feel special. It is fantastic people like Princess & Roger who make this happen on a daily basis at our wonderful hotel. The team strives to...

Reviewed 1 week ago via mobile

I was very pleased the day I checked in. Anna Huertas was awesome. She upgraded my room to the 16th floor. Beautiful view of the ocean. And she got me my room before 3pm. I believe it was 1ish. I think I only waited about 20 minutes tops. The people are very friendly. I will definitely come back Mahalo

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4Thank Genevieve1978
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha Genevieve1978, Thank you for staying with us and mahalo for taking the time to share your experience. I am so happy that you recognized Anna for her excellent service. You are so right, she is awesome. Our team's goal is to provide an abundance of Love & Aloha for every guest; to connect and make them feel special. This...

Waipahu, Hawaii
Reviewed 1 week ago via mobile

Great hotel for myself, my boyfriend, and 1 year old son. Best stay ever and everything was so convenient. Thank you so much to the awesome staff who were very friendly and one in particular, Will. So very helpful and cheerful personality! Wish pool was available during our stay although the beach was just a few blocks away. Definitely will...

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3Thank djayla40
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha djayla40, Thank you so very much for staying with us and for taking the time to share your experience. Will is truly an All-star; mahalo for recognizing this extraordinary member of our team. Our goal is to fill each guest's experience with Love & Aloha to create lasting wonderful memories. I am sorry that the pool was closed for...

Reviewed 1 week ago via mobile

The hotel is located in a great location, close to the beach and shops. The customer service is exceptional, the girls at the front desk were accommodating but Roger was nothing but exceptional. Going that extra step to make our stay fantastic offering suggestions to eat and visit. Calling on our behalf to confirm shuttle services, checking that our maintenance...

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3Thank djmmerry
Kainua, Front Office Manager at Waikiki Gateway Hotel, responded to this review

Aloha djmmerry, Mahalo for staying with us and taking the time to share your experience. Roger and the rest of the team strive to be advocates for our guests. It is our goal to provide overwhelming Love & Aloha to every guest every day. Thank you for recognizing their extraordinary efforts. Our incredible staff and our unbeatable location are just...

Sacramento, California
Reviewed 1 week ago

The staff is amazing. Thank you so much Princess, Will, and Erick along with several others. The hotel is Ok, it's clean, reasonably priced. The reason to stay here is the staff. The hotel was under construction so the Pool was closed for most of the time. Breakfast was ok. I would not suggest paying for it. It should be...

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3Thank bravo1075

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Discover a variety of room accommodations tailored just for you. Our spacious and comfortable rooms are ideal for all of our guests. Our rooms are more spacious than other rooms throughout Waikiki. We feature Embassy-brand carpet and American Walnut hardwood flooring in all rooms. Recently refreshed, our rooms provide a bright and comfortable tropical-theme experience. Our hotel sitting alone on the block allows our rooms to offer unobstructed views of the city, parks, Waikiki and the Ocean in wonderful panorama display. All rooms have 48-inch (or larger) flat screen TV with more than 79 HD channels and most of them with two Queen Beds. Three-quarters of our rooms are unobstructed by neighboring buildings, which provide guests with amazing ocean, city, and park views. ... more   less 

Additional Information about Waikiki Gateway Hotel

Address: 2070 Kalakaua Ave, Honolulu, Oahu, HI 96815-2096
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $183 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waikiki Gateway Hotel 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Waikiki Gateway Honolulu
Hotel Waikiki Gateway
Waikiki Gateway Hotel Honolulu, Hawaii
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Questions & Answers

Here's what travellers have asked, with answers from Waikiki Gateway Hotel staff and other travellers.
14 questions
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26 days ago
Ottumwa, Iowa
4 months ago
Sth Aust
1 month ago

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Questions? Get answers from Waikiki Gateway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe ask for a room on a high floor, and ask for a photograph of the room they are actually booking for you.”
 of 5 bubbles 255shf, 17 Feb 2017 | Read review
“Stay here if you want the most friendly staff. Hotel is out dated but clean.”
 of 5 bubbles bravo1075, 12 Feb 2017 | Read review
“If noise is of concern, ask for higher floors. All key hotels are in high traffic areas.”
 of 5 bubbles DomShah, 6 Feb 2017 | Read review
“Rooms with even numbers have a better view--my opinion only”
 of 5 bubbles JosephA269, 29 Jan 2017 | Read review
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