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DoubleTree by Hilton Alana - Waikiki Beach

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DoubleTree by Hilton Alana - Waikiki Beach
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1,433 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Alana - Waikiki Beach
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Showing 1,345: English reviews
Los Angeles, California
Reviewed 15 February 2016

This hotel is a hidden gem! It's located very conveniently to both Waikiki AND the Hawai'i Convention Center/Ala Moana Shopping Center. I LOVE staying here! The staff is friendly and SUPER helpful...and the beds are extremely comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Steven C
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Steven C, Thank you for taking the time to share the wonderful experience you had at the Doubletree Alana. We are most pleased to hear that our staff was exceptional and we thank you for your continued support and loyalty. Mahalo Daphne Aguon Guest Services

honolulu, United States
Reviewed 14 February 2016

whole 10th floor and our room very musty nasty smell. talked to front desk numerous time but were ignored finally just gave up.desk would never call you back.best part of hotel is small gym.we used honors points but should have used them elsewhere.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Edith S
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Dear Edith S, Thank you for sharing your feedback about our hotel. We apologize for the odor you encountered during your stay, and we’re taking steps to make sure it won’t happen again. We know that travel can be stressful, and we try hard to make sure all our guests have a rewarding experience at our hotel. We hope you’ll...

New York City, New York
Reviewed 12 February 2016 via mobile

This hotel is perfectly located in Waikiki. The rooms are comfortably spacious and all have a little terrace with 2 chairs and a small table. I stayed in room 1004 and I must admit my only complaint was about the smell of the hallway. Although, it is not a spoiled meat or rotten fish smell it is a uniquely nauseating...

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Helpful?
Thank TomikaMorgan
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha TomikaMorgan, Thank you for choosing our hotel to celebrate your sisters birthday. We regret your concern was not addressed in a timely manner. Thank you for sharing your experience and for the opportunity to make things right. We look forward to creating a positive and memorable stay for you in the future. Mahalo Daphne Aguon Guest Services

Virginia
Reviewed 10 February 2016

A Hilton Honors member, I arrived at 10PM to find that my room was "not yet available." The hotel staff was apologetic and was kind enough to buy my dinner while I waited for my room to be cleaned. 45 minutes later I was handed a key to my room and ascended to find that I had been given the...

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Helpful?
1Thank Rich G
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Rich G, We thank you for your sharing your experience and we value your loyalty as our Honors member. We regret that our services did not highlight our commitment of guest satisfaction. Your feedback is needed and appreciated and we look forward to providing you a memorable and pleasant stay on your return. Mahalo Daphne Aguon Guest Services

Tacoma, United States
Reviewed 9 February 2016

Excellent Hotel. The staff had a high level of professionalism. I would recommend this hotel to anyone. The Double Tree is within a short walk to the Hilton Resort, where you can use the Resort area as a Hilton member.

Review collected in partnership with DoubleTree by Hilton
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1Thank Anthony C
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Anthony C, We are delighted to hear that your time here exceeded your expectations and we look forward to your return. Mahalo Daphne Aguon Guest Services

New Orleans, Louisiana
Reviewed 6 February 2016

In Honolulu for business a few times to conduct leadership training based on my books and stayed at the DoubleTree. Walking distance of the beach and of the Ala Moana shopping center. Short taxi ride to the university and the East-West Center. Loved on arrival that they give you a warm cookie--better than a lei!

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Helpful?
1Thank bdude2016
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha bdude2016, Thank you for taking the time to share your review. We are happy to hear that the cookies were satisfying and our team was helpful. We look forward to your return. Mahalo Daphne Aguon Guest Services

Federal Way, Washington
Reviewed 6 February 2016 via mobile

I stayed here for six nights while here on business. The room was very nice except the bathroom is very small but way better than it use to be. The staff at this hotel was fantastic very helpful and I love the new text program they are doing. Just send a text if you need anything what a great idea....

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Helpful?
Thank chefjeff60
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha chefjeff60, We appreciate your comments regarding your stay with us. It is always great to here that our team was helpful in making your stay extra pleasant. We look forward to having you stay with us on your return to Oahu. Mahalo Daphne Aguon Guest Services

Dhaka City, Bangladesh
Reviewed 6 February 2016 via mobile

Rooms are clean and the hotel stuffs are cooperative but the Bell boys are not cooperative at all, and I am really very much shocked with their behavior pattern 😔. Initially they were showing less interest to take our luggage upper stairs which was so annoying. I love the location because our conference was held on Hilton Hawaiian village which...

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Helpful?
1Thank Zibran I
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha Zibran, Thank you for sharing your experience. We strive for guest satisfaction and we regret that our services did not reflect that while you were here. We thank you for allowing us the opportunity to make things right and we look forward to creating a positive stay for you. Mahalo Daphne Aguon Guest Services

South Windsor, Connecticut
Reviewed 3 February 2016

We stayed here with a group and were pleasantly surprised. The rooms are good sized, have mini refrigerators, terraces overlooking the city. Staff was extremely friendly. Many, many restaurants, shops and beaches are within walking distance.

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Helpful?
1Thank RoyM1336
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha RoyM1336, Thank you for sharing your experience with us. We are so happy to hear that our staff was friendly and that our hotel accommodated your needs. We look forward to your return. Mahalo Daphne Aguon Guest Services

San Diego
Reviewed 1 February 2016

It's on the edge of Waikiki and easy to get in and out (Valet parking only - $30 per night). You can walk to Ala Moana mall and other places in Waikiki. Or take the buses that come by often. The property is corporate, clean, and friendly. They have a small workout room and a small pool. I would stay...

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Helpful?
Thank dafsmith57
AlanaGuestServices, Guest Services at DoubleTree by Hilton Alana - Waikiki Beach, responded to this review

Aloha dafsmith57, Thank you for your sharing your experience. We appreciate your feedback and we are happy to know your stay was satisfactory. We look forward to your return. Mahalo Daphne Aguon

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Doubletree by Hilton Alana - Waikiki Beach is a newly renovated chic boutique hotel located at the entrance to Waikiki in Honolulu, HI. The hotel is within a short walk of the beach, shopping and dining and one of the closest hotels to Hawaii Convention Center and Ala Moana Shopping Center. After a multi-million dollar redesign rooms now feature the Sweet Dreams by Doubletree sleep experience, bathrooms offering walk-in glass showers with oversized "rain" showerheads, large state-of-the-art high definition flat screen televisions with side panels for easy laptop connectivity, comfortable ergonomic workstations for our business travelers, and multiple outlets for electronic devices. Both wired and wireless high speed internet is available in all rooms for a charge and complimentary wireless high speed internet is available in the lobby area. During your stay you can also enjoy complimentary in-room coffee makers with coffee service, complimentary safe and movies on demand. Bedding offered is either one king bed or two queen-sized beds and all rooms have a lanai (balcony) and either city/mountain or ocean views. ... more   less 

Additional Information about DoubleTree by Hilton Alana - Waikiki Beach

Address: 1956 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1897
Region: United States > Hawaii > Oahu > Honolulu
Price Range: $248 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Alana - Waikiki Beach 3.5*
Number of rooms: 317
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Expedia and Hotels.com so you can book your DoubleTree by Hilton Alana - Waikiki Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Honolulu
DoubleTree By Hilton Alana - Waikiki Beach Honolulu, Hawaii
Hotel Style:
#21 Business Hotel in Honolulu
#38 Family Hotel in Honolulu
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Alana - Waikiki Beach staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Alana - Waikiki Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were on high floor ans had nice ocean view from Lanai.”
 of 5 bubbles CMF568, 23 Mar 2017 | Read review
“Some rooms on the west side may allow you to observe the sunset on the horizon if you're above the 10th floor.”
 of 5 bubbles leviaslewis, 7 Mar 2017 | Read review
“We like the partial ocean view room just because we can see a little of the ocean even though we are a ways from the water”
 of 5 bubbles billp428, 1 Mar 2017 | Read review
“The higher the floor the quieter, but the end of the hall is best to be away from elevators and slamming doors of guests.”
 of 5 bubbles 638lindao, 11 Feb 2017 | Read review
“My favorite rooms are the "21" series, with 2 lanais on the corner and views of Waikiki.”
 of 5 bubbles anthonyci, 1 Feb 2017 | Read review
5 of 5