We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

TownePlace Suites Cincinnati Northeast/Mason

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
TownePlace Suites Cincinnati Northeast\/Mason
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

102 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 99: English reviews
Start your review of TownePlace Suites Cincinnati Northeast/Mason
 Click to rate
Newburgh, Indiana
Reviewed 2 days ago NEW

Arrived late to find maintenance had tools and equipment still in the room we were given at check in seemingly working on kitchen appliances. Staff very quickly offered us another room in different building and we lugged everything over. Upon opening the door, the smell was not bearable. Trying to turn on air noticed A/c wall unit would not power...

 Report
Helpful?
Thank harmonquinn
Winter Park, Florida
Reviewed 3 weeks ago

I had a miserable trip and didn't get in until 1 am. My room decor wasn't too old, but the furniture and cabinets were older and had seen some hard use. There was a very obvious drinking cup ring on the nightstand - it was spilled soup or something.. pretty nasty. The breakfast was decent but the hot food was...

 Report
Helpful?
Thank kirkwood_FL
Scott T, General Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Thank you for taking the time to provide feedback in regards to your recent stay at the TownePlace Suites Cincinnati Northeast/Mason. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconsistency in service. I have shared your...

Missouri
Reviewed 19 March 2017

Mini-vacation to see the Arc Encounter and Creation Museum in Kentucky. Check-in was a breeze and the staff person was very accommodating. Had a problem with one of the appliances and Ellie took great care of me and my family. The hotel has a small gym with a treadmill and elliptical and some free weights which are just enough to...

 Report
Helpful?
Thank deedean
Scott T, Guest Relations Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Dear deedean, Thank you for taking the time to review TownePlace Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel. We take pride in providing excellent customer service with a superior product and I am pleased to hear you...

Toronto, Canada
Reviewed 19 March 2017 via mobile

Super quiet and nice place. Costco and Target are a minute drive. All other complaints I've read on TA are insignificant. Hotel front staff is helpful and great. Clean and comfy rooms. Will stop every time we drive from Canada to FLA

 Report
Helpful?
Thank rapid_traveller
Scott T, Guest Relations Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Dear rapid_traveller, Thank you for taking the time to review TownePlace Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel. We take pride in providing excellent customer service with a superior product and I am pleased to hear you...

Twinsburg, Ohio
Reviewed 22 February 2017

Went to Cincinnati for a working mini-vacation. Got a two-bedroom suite with small kitchen so that two of us could work in the evenings without disturbing each other. Discounted rate with AAA was better than Marriott rewards member pricing. Queen beds in both bedrooms, but desk in only one. Nice beds and furnishings, TV in each bedroom and living area....

 Report
Helpful?
1Thank TAC66
Scott T, Public Relations Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

TAC66, Thank you for taking the time to review TownePlace Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel; from the two bedroom to the price! We take pride in providing excellent customer service with a superior product and...

Reviewed 6 November 2016

We stayed one night at this hotel before returning home. It was right off the highway which was very convenient. It seemed to be in a good area with a good variety of restaurants nearby. If anyone was staying there for a few days, it had a full kitchen and little studio area to eat. Very nice place and not...

 Report
Helpful?
Thank Stephen K
Scott T, Public Relations Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Stephen K, Thank you for taking the time to review TownePlace Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel; from the location to the price! We take pride in providing excellent customer service with a superior product and...

Reviewed 2 October 2016 via mobile

This was a great find! A little off the main street, but great accommodations including a hot breakfast and kind staff. We will def be back as this was one of the best TownePlace Suites in which we have ever stayed. Tip got other travellers that I wish I would have known: during winter months, you can use the Springhill...

 Report
Helpful?
Thank Heather K
Amanda M, Public Relations Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Heather K, Thank you for taking the time to review TownePlace Suites by Marriott Cincinnati Northeast/Mason! Your feedback is vital to the improvement and excellence of our staff. I am glad to hear that you enjoyed every aspect of the hotel; from the friendliness of the staff to the breakfast. We take pride in providing excellent customer service with a...

Reviewed 3 September 2016

Stayed here for business. First night fire alarm went off, no official word from front desk. Called to verify, didn't seem overly concerned. Never let guests know if it was a false alarm (it was) or not. Stayed in secondary building which backs up to car dealership, behind hedges. Woke up by car alarm on lot. Breakfast is decent but...

 Report
Helpful?
Thank Longboat R
Amanda M, Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Thank you for taking the time to provide feedback for your recent stay at the TownePlace Suites. We value your input and are disappointed that your stay was anything less than perfect. I would like to take this time to apologize for the inconveniences you had experienced with the fire alarm and car alarm. Rest assured that we are taking...

Reviewed 24 August 2016

Stayed here for a few nights because of my daughter's surgery at Cincinnati Childrens. Check in was efficient and personnel was helpful. Had to switch rooms because A/C didn't work and (Emily?) was very helpful in getting us another room on the 1st floor (because of my daughter's special needs). Overall a nice stay and a great location.

 Report
Helpful?
Thank Meilandla
Amanda M, Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

Thank you for taking the time to provide feedback from your recent stay at our hotel. I am sorry that you had experienced issues with your air conditioning unit during your stay and I am pleased to hear that Emily had taken care of the issue right away, we take great pride in providing a safe, clean hotel for our...

Cary
Reviewed 7 August 2016

Made reservations for 2 - 2 bedroom suites 5 months in advance, called one month in advance and again 3 days in advance. Each time they confirmed our reservation. When we arrived we 3 very tired families..we were told that there was only 1 - 2 bedroom suite available. Their first solution was to give the other family (with 4...

 Report
Helpful?
Thank MMYCary
Amanda M, Manager at TownePlace Suites Cincinnati Northeast/Mason, responded to this review

On behalf of the entire TownePlace Suites satff, I want to genuinely apologize for failing to provide you with an experience worth recommending. While we do our best to accommodate all bed type preferences, in a sold out situation unfortunately we sometimes have our hands tied. Having said that, I want to reach out to you and thank you for...

31 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Room/Suite (7)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cincinnati hotels
12.0 km away
Hawthorn Suites by Wyndham Cincinnati
1.7 km away
Red Roof Inn & Suites Cincinnati North-Mason
1.4 km away
Comfort Inn Northeast
Comfort Inn Northeast
#21 of 49 in Cincinnati
285 reviews
Show Prices
Show Prices
Show Prices
19.3 km away
Comfort Suites Forest Park
Comfort Suites Forest Park
#26 of 49 in Cincinnati
144 reviews
12.1 km away
BEST WESTERN PLUS Hannaford Inn & Suites
22.5 km away
Fairfield Inn & Suites Cincinnati Eastgate
Show Prices
Show Prices
Show Prices

Near TownePlace Suites Cincinnati Northeast/Mason

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Our recently renovated suites and lobby will provide you with an unforgettable stay here in Mason, Ohio. At TownPlace Suites Cincinnati Northeast, each room comes fully-equipped with a kitchen, desk and ergonomic work chair, high-quality bedding, an HDTV, and free WiFi is offered throughout the hotel property. Not to mention each guest gets a complimentary buffet breakfast or hot breakfast. The hotel features a seasonal outdoor pool, fitness center and is less than a few miles from some great restaurants in Mason, Ohio. Nearby dining options include Bravo! Cucina Italiana, Carrabba’s Italian Grill, Mimi’s Cafe, Kyoto Japanese Cuisine and Olive Garden. Also close by you’ll find some of Mason’s most popular tourist attractions including the Cincinnati Zoo, Kings Island, The Beach Waterpark, Heritage Village Museum, Ride the Ducks of Cincinnati, and University of Cincinnati. Plan your extended stay today at TownePlace Suites Cincinnati Northeast! ... more   less 

Additional Information about TownePlace Suites Cincinnati Northeast/Mason

Address: 9369 Waterstone Blvd, Cincinnati, OH 45249 (Formerly TownePlace Suites Cincinnati Northeast)
Region: United States > Ohio > Cincinnati
Price Range: $117 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Cincinnati Northeast/Mason 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Marriott, TripOnline SA, Cheap Tickets, HotelQuickly and Evoline ltd so you can book your TownePlace Suites Cincinnati Northeast/Mason reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Towneplace Suites Cincinnati Northeast Hotel Cincinnati
TownePlace Suites Cincinnati Northeast/Mason Ohio
Hotel Style:
#18 Business Hotel in Cincinnati
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Cincinnati Northeast/Mason staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from TownePlace Suites Cincinnati Northeast/Mason staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request to be in the building where breakfast buffet is otherwise you are walking across a parking lot to eat”
harmonquinn, 24 Apr 2017 | Read review
“Secluded and pet friendly”
deedean, 19 Mar 2017 | Read review
“Two buildings, so request the main building if you're worried about going outside for breakfast/laundry/fitness/business center.”
TAC66, 22 Feb 2017 | Read review
“chose 2 bedroom”
tommQ371PF, 27 Jul 2016 | Read review
“highest level rooms are best at level 3”
430sivam, 7 Jul 2016 | Read review
5 of 5