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Had to book around 10 months in advance to get our dates of choice for a Frontier Cabin with 2 Double beds at the Old Faithful Snow Lodge for 2 nights since it was the July 4th weekend. The price was awesome considering that it...More
Day trips over the snowbound Park aren't an option for most of us so you'll wish to spend a night or more in the caldera. The Snow Lodge offers clean, comfortable rooms although none have a view of Old Faithful. Be sure to turn up...More
This was my first time to stay here and I will come back! Bedrooms were comfortable but small but all you need because you only sleep there outdoors is where you'll want to be . . The restaurant was excellent !! Staff very friendly Charlie...More
The Snow Lodge is a very nice, clean, updated facility. The heat could be regulated better. We had room 2002. It was 70 degrees in our room on arrival. I turned the heat off and opened the window but it never cooled off. The second...More
Although the snow fall this winter has not been plentiful, the beauty of Yellowstone in winter is spectacular. Stayed in the Lodge two nights as part of a photographic tour.
Facilities are newer, spotless, and offer an exceptional location to immerse yourself in the beauty...More
Response from Marion490 | Reviewed this property |
Hello, rooms are clean, yes. Xanterra is running all the resorts and this is obviously detrimental to quality and reasonable prices. Some competition might also help remind Xanterra staff that they can't manage as they wish... More
Hello, rooms are clean, yes. Xanterra is running all the resorts and this is obviously detrimental to quality and reasonable prices. Some competition might also help remind Xanterra staff that they can't manage as they wish and that clients have the right to request a level of service in accordance with the price they pay. By the way, we have never understood how much was to pre pay and how to make the correspondance between the amounts charged on credit cards and what was displayed on INternet websites. When we raised questions, the lady on the phone was getting angry and did not answer clearly... How nice!