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    The Pelican Lodge

    Nakuru - Nairobi Rd, Lake Elementaita 00502, Kenya
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    1 room, 2 adults, 0 children
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    US$86
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    Traveller (116)
    Room & Suite (30)
    Dining (8)
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    Overview
    • Excellent44%
    • Very good26%
    • Average17%
    • Poor5%
    • Terrible8%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    4.0 Star Hotel
    All hotel details
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    Fairmont Mara Safari Club
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    Jacaranda Lake Elementaita Lodge
    77 reviews
    #1 of 1 hotels in Lake Elementaita
     
    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (123)
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    11 - 15 of 117 reviews

    Reviewed 1 January 2017 via mobile

    Poor services from the hotel, the staffs are demotivated. Waiters are not bothered,you get to the hotel and no one comes to take your order finally when you've managed to get one they bring menu and disappear

    Thank Janet M
    Response from Thepelicanlodge, Public Relations Manager at The Pelican LodgeResponded 2 January 2017

    Greetings, Thank you for taking your time out to visit the lodge. We have taken into consideration your feedback and shall look into the same to ensure better service delivery in future.

    Reviewed 1 January 2017 via mobile

    The lodge has dipped to a pathetic level in terms of service . The waiters are aloof and disinterested. The security guards are just extremely disenfranchised and arrogant. We waited for 37 minutes to be served only to be told it's buffet ...we decided to...More

    Thank EddyTyler
    Response from Thepelicanlodge, Public Relations Manager at The Pelican LodgeResponded 2 January 2017

    Greetings, We have raised this issue with our security team and are looking into the same to ensure ease of operation of clients on site. Kindly accept our sincere apologies on any inconvenience caused.

    Reviewed 25 December 2016 via mobile

    The lodge is Good when there are a few people like 30-50 pax. The food was good and fresh when we were few. On 24th December when more people came until it was at full capacity, the confusion started. At dinner time the food got...More

    Thank Rose M
    Response from Thepelicanlodge, Public Relations Manager at The Pelican LodgeResponded 2 January 2017

    Greetings, We hope you are well today. We apologize for the inconvenience you received over your Christmas Eve. We take all that you have taken in stride and will work to ensure that this does not happen again.

    Reviewed 24 December 2016 via mobile

    Such a rip off. Nothing compared to whats on the website. No Tvs in the rooms, WiFi Internet too weak, Bad food and poor customer service. No intercom between the rooms and service providers. No cancellation policy. Feels like a con gameMore

    Thank felix o
    Response from Thepelicanlodge, Public Relations Manager at The Pelican LodgeResponded 2 January 2017

    Greetings, Thank you for taking your time out to visit us. In response please note that all information is listed on website to ensure proper client education prior to arrival i.e. 1. TV is accessed in the lounge area 2. Wi-Fi is strongest in common...More

    Reviewed 13 December 2016 via mobile

    Our driver had to practically unglue us from the flamingos in Bogoria and after 5pm we are back on the main road. At 6:48 we turn right in Nakuru but it takes us almost an hour to find our lodge as it is after dark....More

    Thank Ala Z
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    Jacaranda Lake Elementaita Lodge
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$100 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites
    • Number of rooms
    • 10
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com and Priceline so you can book your The Pelican Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Rift Valley Province >
    • Lake Elementaita
    Add Photo Photos
    Traveller (116)
    Room & Suite (30)
    Dining (8)
    Pool & Beach (4)
    Hotel & Grounds (63)
    Bathroom (12)
    Nearby
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    Ask a question
    Questions & Answers
    olekidoyolo
    2 December 2016|
    AnswerShow all 4 answers
    Response from Thepelicanlodge | Property representative |
    HI, The pool picture is available on the website. Please check.
    0
    Votes
    Room Tips
    "Choose the cottages or the upstairs rooms. They have a good View"
    Read review
    "The best rooms are the cottages(the ones facing the lake)- the best views and are quieter."
    Read review
    "If you want to access wifi then ask for rooms closest to the conference halls"
    Read review
    "Try to get a cottage as close to the front as possible."
    Read review
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