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We were meet at the airport by 2 young guys pleasant lads the hotel car was almost on its last legs
arriving at the site was very dark not welcoming. I asked if we could get some food and a beer the fridge was not...More
2 Thank Ross S
Response from Ma Jem G, Owner at Grand Octagon ResortResponded 25 February 2015
Thank you for taking the time in reviewing our resort.
Its unfortunate that you had bad experience last December 28, 2014 and did not meet your expectations.
I also feel that you were not happy that you have paid the full amount of...More
Grand OctagonIs a great fami, y run hotel. It isn't the closest to Laoag which is a negative ... but the staff are so helpful and genuine that they deserve better. Yes the hotel could be modernised and some minor decoration. It has a host...More
12 Thank SurreyGirl27
Response from Ma Jem G, Owner at Grand Octagon ResortResponded 16 February 2015
Thank you very much for your time in sharing your experience.
We are very grateful with the things that you have highlighted, like our strong points in being so helpful and our genuine traits in hospitality which we take pride of.
Just ordinary hotel nothing special, its okay if your your travelling alone, breakfast is average good to last for your morning activity (fried rice, longaniza, egg) nothing special. Facility needs some improvement specially in toilet fixtures.More
1 Thank Estrangjero
Response from Ma Jem G, Owner at Grand Octagon ResortResponded 21 January 2015
Thank you very much for sharing your holiday experience with us and taking the time in giving us a fair review.
We are very glad of your summary ratings, however we are really working hard to strive better.
Again, Thank you and we...More
This is a very unprofessional hotel. We booked 2 rooms and paid it in advance through our cousin in Laoag. We drove from Manila to Laoag for almost 15 hours, where we arrived 12midnight but only to be confronted that the hotel have given our...More
7 Thank PLDT
Response from Ma Jem G, Owner at Grand Octagon ResortResponded 12 January 2015
Thank you very much for sharing your experience.
I appreciate and hear your frustration however, I feel its not fair to be called "unprofessional hotel".
We are a thriving family business and we strive to accommodate demands, requests and needs of customers.
Overall, good value for the price. Rooms are nothing fancy and the shower only let out hot steaming water. However, the room, pool and public areas were clean. Greatly appreciated that they accepted pets. The food was ok. However, service needs work.
As stated above,...More
1 Thank PatIstravels
Response from Ma Jem G, Owner at Grand Octagon ResortResponded 17 May 2014
Thank you iasp for sharing your experience with us.
I am constantly in contact with the manager and I am aware of what has transpired throughout your stay. I appreciate several concerns that you have pointed out.
a). Accommodation & Reservation, It was recorded on...More
US$37 - US$50 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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