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Ceylon Tea Trails - Relais & Chateaux

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Traveller (1435)
Room & Suite (271)
Dining (130)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent92%
  • Very good5%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“garden suite”(68 reviews)
“sri lanka”(290 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Pool
Airport Transportation
Room Service
Suites
Bar/Lounge
Concierge
Wheelchair Access
Butler Service
Housekeeping
Air Conditioning
5 Star Hotel
Ceylon Tea Trails, Sri Lanka's first Relais & Chateaux resort, is a collection of five colonial era tea planters' bungalows restored to impeccable style, offering a taste of gracious living in 27 suites and rooms, with butler service and original furnishings, accompanied by gourmet...
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Location and contact
Dunkeld Estate, Hatton 22000, Sri Lanka
1.2 km to Castlereigh Reservoir Water Airport
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Reviews (1,355)
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1,234 results
Traveller rating
1,149
61
13
9
2
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1,149
61
13
9
2
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All reviewscastlereagh bungalowgarden suitesri lankaother guestsour honeymoonstayed nightscourse dinnerinfinity poolmaster suitefactory toursea planeworth every pennywalking trailseach morningpre dinner drinkscolonial styleoverlooking the lake
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1 - 5 of 1,234 reviews
Reviewed 2 days ago via mobile

We stayed at the Tientsin villa and it was from start to end total relaxation, everything you could wish for and the most charming people taking hospitality to the next level. A special remark needs to be made to the excellent chef, Chaminda and our...More

Thank Onno J
Response from ResplendentCeylonSL, Owner at Ceylon Tea Trails - Relais & ChateauxResponded yesterday

Dear Onno, thank you very much for your feedback on Tientsin bungalow. The bungalow team would be delighted to read your comments. We like to think of Tea Trails not as a hotel but a unique experience! Glad that you felt utterly pampered, warm wishes...More

Reviewed 4 days ago

Tea Trails overall offers comfy colonial charm with its full board residential experience but they are almost victims of their own success especially as many guests only stay a night or two and move on, so there is an obvious well worn processing routine with...More

Thank Roshea
Response from ResplendentCeylonSL, Owner at Ceylon Tea Trails - Relais & ChateauxResponded 3 days ago

Hi Roshea, my apologies that Castlereagh slipped in this instance - we have dived in to address the points raised; a through audit is being done. Our usual stay is 2-3 days and by no means are guests "processed"! We will never become complacent so...More

Reviewed 6 days ago

Truly Resplendent Ceylon Tea Trails is an amazing stay and you should treat yourself to the luxury of these bungalows set in the verdant scenery of the central tea highlands of Sri Lanka at least once in your life. 1) The Tienstin bungalow is period...More

Thank philboyett
Reviewed 1 week ago

This is undoubtedly the best hotel that we have ever stayed in. Our small tour group was split between Sumerville and Castlereagh bungalows just a short boat ride apart. We stayed in Castlereagh and the service from the staff there was nothing short of extraordinary....More

Thank BusinessBear
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

From the time we arrived at the Norwood Bungalow, Sanath and his team were excellent and looked after our every need. They were extremely hospitable and catered to our very need. The food was amazing, probably the best Sri Lankan meal we have had and...More

Thank A TripAdvisor Member
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About
Description
Ceylon Tea Trails, Sri Lanka's first Relais & Chateaux resort, is a collection of five colonial era tea planters' bungalows restored to impeccable style, offering a taste of gracious living in 27 suites and ...More rooms, with butler service and original furnishings, accompanied by gourmet meals. Walking trails connect the bungalows which are from 2km to 15km apart. Follow the Tea Trail from one unique bungalow to the next, staying a night or two at each or just laze in one. Rates are fully inclusive of gourmet meals and drinks, including spirits and wines. Even service charges, taxes and laundry are included. We won't bother you with bills. Less
Hotel class
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Family Rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Pool
Room Service
Breakfast included
Bar/Lounge
Airport Transportation
Breakfast Available
Concierge
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Spa
Fitness Centre with Gym / Workout Room
Restaurant
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Family Rooms
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Traveller (1435)
Room & Suite (271)
Dining (130)
Pool & Beach (82)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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AichaIchar
June 24, 2018|
AnswerShow all 9 answers
Response from siddy57 | Reviewed this property |
Not that much. Heaters are not required.
1
Vote
Helen_RosemaryB
We’re planning to go to Ceylon for a portion of our honeymoon (in May 2019) and will be booking through a travel agent as it’s part of a larger trip. The travel agent has told us that we can’t book a specific bungalow, and can only give our preference but we’ll only find out if we’ve got it a couple of weeks before the holiday. Has anyone been told the same thing by a travel agent? We’re not sure what to make of it as it seems you can select the bungalow if you book direct through the Ceylon website, and it’s an expensive part of the trip not to be able to choose. If anyone has found the same, did you manage to get the bungalow you requested or did you get put in a different one? We’re thinking Dunkeld as our main preference and then Castlereagh as second - anyone have any other recommendations? We’d particularly like good views of the lake. Thanks in advance!
April 6, 2018|
AnswerShow all 7 answers
Response from ResplendentCeylonSL | Property representative |
Hi glad that you’d like to spend part of your honeymoon at Tea Trails. Most certainly you can specify which bungalow you’d like to stay in, subject to availability. The bungalow and room is allocated at time of booking. At... More
0
Votes
Cassandra K
November 28, 2017|
AnswerShow all 2 answers
Response from ResplendentCeylonSL | Property representative |
Hi Cassandra, Ceylon Tea Trails can arrange an excursion for you to climb Adam’s Peak with a guide. Please get in touch with our reservations team to get the rates for this activity. hope this information is helpful.
0
Votes
Room Tips
"Choose bungalow, then room. As they're all different. Tientsin is British colonial correct - garden..."
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"Always look for the Garden Suite or Master Suite with a view. The Tientsin and Norwood Bungalows are my..."
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"Tiensten Bungalow for privacy"
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"just go and enjoy"
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