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Ceylon Tea Trails - Relais & Chateaux

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Dunkeld Estate, Hatton 22000 Sri Lanka
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (2046)
Room & Suite (382)
Dining (200)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20-08-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ceylon Tea Trails - Relais & Chateaux
Updated 20-08-24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 12 hotels in Hatton
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Tea Trails is part of the Resplendent Ceylon “best of Sri Lanka” circuit, created by the family-owned​ Dilmah Tea Company. Three Relais & Chateaux resorts; Tea Trails, Cape Weligama & Wild Coast Tented Lodge, form an enchanting "Route de Bonheur (Happiness)" from tea fields to clifftop beach & safari lodge. Ceylon Tea Trails is a collection of five colonial era tea planters' bungalows restored to impeccable style, offering a taste of gracious living in 27 suites and rooms, with butler service and original furnishings, accompanied by gourmet meals. Walking trails connect the bungalows which are from 2km to 15km apart. Follow the Tea Trail from one unique bungalow to the next, staying a night or two at each or just laze in one. Rates are fully inclusive of gourmet meals and drinks, including spirits and wines. Even service charges, taxes and laundry are included. We won't bother you with bills.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Game room
Hiking
Airport transportation
Couples massage
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Breakfast available
Breakfast in the room
Special diet menus
Board games / puzzles
Taxi service
Head massage
Massage
24-hour security
Concierge
Mosquito net
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Ironing service
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Room features
Fireplace
Housekeeping
Private balcony
Room service
Safe
Seating area
Wake-up service / alarm clock
Room types
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
1684Reviews33Q+A100Room tips
Traveller rating
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Popular mentions
Anmol N wrote a review Jan. 14
2 contributions
We spent an incredibly happy 4 nights at Norwood. The gardens and view are amazing, the walks are spectacular (everyone in the tea estates and villages is so friendly!), the bungalow feels like home immediately and the food is truly some of the best you will get anywhere in the world. We did an especially memorable kayaking trip on their lake. Sanjaya and Ajith took amazing care of us and Chef is a maestro. Nothing can improve on the experience. You have to go! We can't wait to return.
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Date of stay: January 2022
Value
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dthebest wrote a review Jan. 8
11 contributions19 helpful votes
I have traveled in many luxury and super luxury hotels around the world. I have to say that this is among the best experiences overall. Stunning views, delightful traditional colonial buildings very well preserved and maintained, peaceful atmosphere, super kind and careful staff, delicious food (and being in Sri Lanka this is not easy, I was at Amanwella as well and even there the food was pretty average). You will recharge body, spirit, and mind just enjoying the surroundings. A strong suggestion is to check if there are any festivals ongoing as this can create a bit of music that will ruin your experience (did not happen to me) To give you some examples of what they do to pamper you and how careful they are to any detail, we went for a trip to the tea factory and they placed a white towel on the seat of the jeep during our visit so that the seat did not become hot during the waiting time. Or, I asked if millefuelle was available as dessert, they told me no, but the last day they prepared it spontaneously as a surprise just for us. A special thanks to o gorgeous chef Ravichandran for the best food in the island and to Nilantha and the staff for all their kind attentions.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Avoid festival times
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anglaisefrancaise wrote a review Jan. 7
France196 contributions49 helpful votes
+1
We stayed at the Tientsin bungalow for 2 nights in December. There are a lot of good hotels but this place is different. It is special. When you arrive you are told to make this your home. And we did. The bungalow is beautiful set in wonderful grounds. It is quite far from the other bungalows and it is tricky as there is construction work on the road but I would definitely say it is worth the effort and you just need to have that in your expectations. In the end we were really glad to have the further drive as we got to see more of the beautiful tea country and also see more of the villages and people than we would have done otherwise. Apart from the beauty what makes this place is the staff. Special thanks of course to Samantha and Singh and Chef! Also to the gardener whose name I apologise I don’t have who took me round his garden. Clearly a garden he loved. The staff must be working so hard and away from their families but you are made to feel they genuinely care for us and want us to have the best time. I had a leech on my foot and had no idea what to do. I pressed the magic room bell (which I was never that comfortable about using…) and problem solved calmly and kindly. On the last day our driver explained to us that a lot of staff have worked for the company for a long time and have been treated well (particularly during the pandemic) compared to other companies. I think that shows and the case in point was the gardener who had been looking after his garden for years. We stayed in a garden suite (were lucky to have been given an upgrade). It was spacious and comfortable and peaceful. This place is in the mountains so the pool is cool but the jacquzzi is wonderful. We played tennis (not Roland Garros but for a family knocking the ball around was great). My husband borrowed a mountain bike. We played billiards with cocktails. And we ate…. A lot has been said about the food and it is no exaggeration. Whether it is curry and rice or more European food. All is done to the highest quality and is delicious. We did the tea factory visit and Samantha arranged for us to have lunch at Dunkeld bungalow afterwards. That was great as it avoided being hungry on the drive back. My son used the pool there while we drank wine (and tea!). The view from that pool across the lake was beautiful. We also visited Somerville briefly before our float plane flight to the coast. Same warm welcome while we had coffee in the lounge and beautiful view across the lake. But for me , Tientsin had it hands down. And of course, by then, Tientsin was home…
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Date of stay: December 2021Trip type: Travelled with family
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Birgit S wrote a review Jan. 6
Munich, Germany6 contributions1 helpful vote
We can recommend this hotel concept with full conviction. Especially in times of Corona, the small, very individual hotel complex is a dream. Service, cuisine, atmosphere. Every wish was read from our eyes. Special thanks to Saman (butler) and Chamara (culinary Chef). The cooking class was a pleasure and the boat tour with lunch was a highlight. A visit to the tea factory and a hike through the tea plantations round off the impression.
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Date of stay: December 2021
Location
Service
Sleep Quality
Room Tip: Summerville Bungalow (Garden Suite)
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юля wrote a review Jan. 5
Moscow, Russia2 contributions
One of the best places I’ve ever stayed in. Staff is great: helpful, proactive, caring, extremely nice. You feel being cared for all the time. The views are incredible. The walking tours are engaging and picturesc. The rooms are authentic but at the same time seem recently renovated/very well kept So highly recommended
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Date of stay: January 2022Trip type: Travelled solo
Room Tip: Be aware of leeches if you are going for a walking tour: do not put on shorts, instead opt for...
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PRICE RANGE
US$625 - US$1,091 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ceylon tea trails hatton
LOCATION
Sri LankaCentral ProvinceHatton
NUMBER OF ROOMS
27
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Frequently Asked Questions about Ceylon Tea Trails - Relais & Chateaux
Which popular attractions are close to Ceylon Tea Trails - Relais & Chateaux?
Nearby attractions include Christ Church Warleigh (2.5 km) and Mohini falls (5.6 km).
What are some of the property amenities at Ceylon Tea Trails - Relais & Chateaux?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Ceylon Tea Trails - Relais & Chateaux?
Top room amenities include a fireplace, a mosquito net, and a seating area.
What food & drink options are available at Ceylon Tea Trails - Relais & Chateaux?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Ceylon Tea Trails - Relais & Chateaux?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Ceylon Tea Trails - Relais & Chateaux?
Conveniently located restaurants include Golden Spoon Restaurant and Cafe, Tea Hills Restaurant, and Railway Lodge Restaurant.
Are there opportunities to exercise at Ceylon Tea Trails - Relais & Chateaux?
Yes, guests have access to a pool during their stay.
Does Ceylon Tea Trails - Relais & Chateaux have airport transportation?
Yes, Ceylon Tea Trails - Relais & Chateaux offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Ceylon Tea Trails - Relais & Chateaux have any great views?
Yes, guests often enjoy the mountain view available here.