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Stayed here on two separate nights while doing a motorcycle tour around Guatemala. Large comfortable rooms and bathrooms. Beautiful grounds and multiple restaurants to choose from. The steak house serves great tasting steaks and sausages on a little grill that they bring to your table....More
Especially for North Americans, the scenery at the hotel is beautiful. Rooms are a good size. Negatives rooms were cool and damp. No heat. Restaurant was very good. Had pizzas from the Woodstock. Would stay again.
Thank David W
Response from Park H, Director de Relaciones con Clientes at Park HotelResponded 3 weeks ago
Thank you for your comment, help us improve our services. We are glad you enjoyed your stay, we also hope you come back. Greetings.
Nice hotel but not was it cold. Showers weren’t very warm and the rooms were freezing at night. Overall the hotel was nice and felt secluded. The grounds were well kept and the hotel restaurants were pretty good. I’d come back but I’ll bring warmer...More
Response from Park H, Director de Relaciones con Clientes at Park HotelResponded 4 weeks ago
Thank you for your opinion, your comment is very useful for us. Greetings.
When checking in make sure the water heater works. Who wants to take a cold shower in Coban?? It’s cold enough already.
On my second stay I specifically asked for a room with hot water, the staff members nicely gave me a different room with...More
Response from Park H, Director de Relaciones con Clientes at Park HotelResponded 11 January 2018
Thank you for your comment, we are very sorry that your stay was not the best. Your comment will make us improve our service, we hope to have you here again.
Hotel is beautiful, rooms are comfortable, food is good, but please, do something about the WiFi! I never had any service in my room the entire time I was there!
Besides that, everything is great. If you have a chance take a trip to coffee...More
Thank Andrea G
Response from Park H, Director de Relaciones con Clientes at Park HotelResponded 30 October 2017
Dear Andrea. Thank you for your comment and for choosing our hotel. We regret the problem with the WiFi, we promise to improve it so that you enjoy your next stay with us.