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Playacanela Hotel

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Traveller (504)
Room & Suite (263)
Pool & Beach (156)
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Overview
  • Excellent30%
  • Very good48%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“fish”(16 reviews)
“limited spanish”(4 reviews)
“palm trees”(6 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,217)
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LanguageEnglish
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All reviewsfishlimited spanishpalm treesshower bathnice family holidaystaff speakbasic englishshort walkbaby foodspanish speakingsea viewthe grillspanish resortlovely marinapool areacrazy golfnice size
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1 - 5 of 125 reviews
Reviewed April 17, 2018 via mobile

My daughter and I visited this hotel for 9 nights. On arrival check in was very fast and the gentleman spoke English very well and was very polite. The reception area is quite impressive and decorated very well. There are two glass lifts that take...More

Thank Sonya P
Response from Senator-Hotels, Gerente at Playacanela HotelResponded 4 weeks ago

Dear guest, Thank you for your excellent review and your kinds comments regarding the levels of service received from the staff. We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving...More

Reviewed October 17, 2017

Lovely ,clean hotel with excellent dining . Great pool and great for children . Short walk on flat pavement to beautiful clean beaches that are safe for children. Flat walkway to the 7km of beach and has a bus stop at the front where you...More

Thank David A
Response from P-Stor, Gerente at Playacanela HotelResponded December 5, 2017

Dear guest, Thank you very much for taking the time to write such a kind review regarding your recent stay at our hotel. Your feedback is very important for us and be assured that it will be shared with our team. It is a pleasure...More

Reviewed October 15, 2017

Positives first. Spotlessly clean. Genuinely nice ,friendly staff. Reception people first class. Helpful and pleasant. Older fellow restaurant waiter a bit miserable, the rest were lovely. I do try to approach with a smile and use my limited Spanish. I paid to upgrade my room...More

Thank Mike F
Response from P-Stor, Gerente at Playacanela HotelResponded December 5, 2017

Dear guest, We would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. Concerning your...More

Reviewed October 14, 2017 via mobile

Have just spent 2weeks at this nice hotel. To be honest after booking I had doubts as it is much larger than we would normally have chosen. But it was great. Very spacious atrium & reception. Plenty cool lounge areas. We had a nice big...More

Thank Helen S
Response from P-Stor, Gerente at Playacanela HotelResponded December 5, 2017

Dear guest, Thank you for sharing your impressions with us and other readers. We are really happy about your positive feedback. We are so glad you had a relaxing and enjoyable stay with us. Your comment makes us feel proud of our daily work, since...More

Reviewed October 11, 2017

Stayed here 1 week and enjoyed every minute. Spotlessly clean and staff helpful and friendly even if neither my husband nor I spoke Spanish. The food was excellent and a good choice each day. We specially like the fact that meat and fish was freshly...More

Thank hillwalker09
Response from P-Stor, CM at Playacanela HotelResponded December 11, 2017

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers . We are pleased that you enjoyed your stay and were satisfied with our service. We would be pleased to welcome you back at our hotel. Kind regards, Playacanela...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Hot Tub
Bar/Lounge
Indoor pool
Outdoor pool
Details
Price range
US$96 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Isla Canela
#6 Luxury Hotel in Isla Canela
Room types
Suites, Family Rooms, Accessible rooms
Details
Price range
US$96 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Isla Canela
#6 Luxury Hotel in Isla Canela
Room types
Suites, Family Rooms, Accessible rooms
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Traveller (504)
Room & Suite (263)
Pool & Beach (156)
Dining (101)
Amenities (48)
Family and Play Areas (23)
Questions & Answers
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Owensgaga
August 5, 2017|
AnswerShow all 2 answers
Response from IzabelaK | Reviewed this property |
There are bus tours offered by travel agencies with or without guide. I would recommend simply using the bus transportation with the travel agency and exploring Sevilla on your own to avoid hassle with following the group... More
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Joanna B
July 15, 2017|
Answer
Response from Alice M | Reviewed this property |
There's a fridge in rooms alright but wouldn't know about cots. I would imagine they would provide same as they are very helpful. Hope you enjoy, it's a lovely place
1
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Room Tips
"Be prepared to pay for an upgraded room as the standard one offered was disappointing."
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"Probably best away from the live entertainment but this did not bother us as it is finished by 11.30"
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"Sea View Rooms are great"
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"Clean the balcony when cleaning the rooms they seldom got done"
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