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El Conquistador Resort, A Waldorf Astoria Resort

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Traveller (4870)
Room & Suite (1358)
Pool & Beach (844)
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Overview
  • Excellent41%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“private island”(1,306 reviews)
“palomino island”(1,772 reviews)
“water park”(1,027 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from El Conquistador Resort, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from El Conquistador Resort, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
You may also like
See all
Nearby Hotels
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Reviews (7,755)
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7,129 results
Traveller rating
2,600
2,253
1,168
688
420
Traveller type
Time of year
LanguageEnglish
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2,600
2,253
1,168
688
420
Show reviews that mention
All reviewsprivate islandpalomino islandwater parkla marinapuerto ricomarina areachopssplash barferry ridehorseback ridingcable carrented a carwater shoeswalk in closetcafe caribeocean viewlas casitas
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1 - 5 of 7,129 reviews
Reviewed 1 week ago

The biggest reason that I moved to the other hotel at the second day, even though I'd made a reservation for 2 nights, was there's no operating restaurant. I needed to feed my little one and there's no other option, but changed the hotel. Even...More

2  Thank Seung Min H
Hotel's Favourite
Reviewed March 17, 2018

This a late review. I was there with my family--wife and 2 kids 11 and 10 in March 2017. Resort is about 45 mins from the San Juan Airport but the drive is Comfortable and gives a good glimpse of the island. Setting of the...More

1  Thank RMainali
Reviewed May 9, 2018

I both worked and stayed at this hotel as an emergency relief worker. It was closed to the public, but I believe it will be reopened in the near future. It is an amazing and beautiful hotel, and the staff are so sweet, friendly and...More

8  Thank nccondra
Reviewed March 23, 2018

I believe that once the resort gets back to a sense of normalcy, it will once again be a beautiful place. But, right now this place seems to be a shell of its former...I will come back to vacation in March of 2019, I hope...More

Review collected in partnership with Waldorf Astoria
2  Thank MIRA360
Response from Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded March 24, 2018

Thank you for your feedback and our Apologies that you did not enjoy your stay with us. As you are aware we are currently closed and only housing relief workers, and if we can help to make you stay better please do not hesitate to...More

Reviewed February 28, 2018

My husband, Parth, and I originally planned our entire wedding for January 2018 to be held at El Conquistador Resort. We absolutely love Puerto Rico and we fell in LOVE with this resort when we visited back in October 2016. We worked with Kamil Rivera,...More

4  Thank Dhara S
Response from FelicianoL1, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded March 12, 2018

Thank you for your 5 star review. We appreciate your patience and understanding as we recover from Hurricane Maria. We hope your wedding day is everything you hoped for! We look forward to welcoming you back to Puerto Rico once we are reopen.

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About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Beachfront
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf Course
Hot Tub
Outdoor pool
Details
Price range
US$289 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$289 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4870)
Room & Suite (1358)
Pool & Beach (844)
Dining (198)
Amenities (234)
Family and Play Areas (36)
Business Centre & Event Rooms (25)
Questions & Answers
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Stephanie P
April 28, 2018|
AnswerShow all 2 answers
Response from Matt L | Property representative |
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is... More
0
Votes
wenlub23
April 3, 2018|
Answer
Response from Joel A | Reviewed this property |
May be January 2018
0
Votes
Anita G
March 10, 2018|
AnswerShow all 2 answers
Response from Joel A | Reviewed this property |
Next Year Probably January 2019 They Rebuilds The Hotel The Hurricane Destroy 90% of Rooms, Restaurants, Port , Marina And they working With the Insurance To Get done ✅..
1
Vote
Room Tips
"All rooms have views. Mine was facing Las Croabas and the bay. Gorgeous!"
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"Get Oceanview room"
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"Marina view, ground floor"
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"Save your money for a hotel with better service"
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