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The biggest reason that I moved to the other hotel at the second day, even though I'd made a reservation for 2 nights, was there's no operating restaurant. I needed to feed my little one and there's no other option, but changed the hotel. Even...More
This a late review. I was there with my family--wife and 2 kids 11 and 10 in March 2017. Resort is about 45 mins from the San Juan Airport but the drive is Comfortable and gives a good glimpse of the island. Setting of the...More
I both worked and stayed at this hotel as an emergency relief worker. It was closed to the public, but I believe it will be reopened in the near future. It is an amazing and beautiful hotel, and the staff are so sweet, friendly and...More
I believe that once the resort gets back to a sense of normalcy, it will once again be a beautiful place. But, right now this place seems to be a shell of its former...I will come back to vacation in March of 2019, I hope...More
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2 Thank MIRA360
Response from Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded March 24, 2018
Thank you for your feedback and our Apologies that you did not enjoy your stay with us. As you are aware we are currently closed and only housing relief workers, and if we can help to make you stay better please do not hesitate to...More
My husband, Parth, and I originally planned our entire wedding for January 2018 to be held at El Conquistador Resort. We absolutely love Puerto Rico and we fell in LOVE with this resort when we visited back in October 2016. We worked with Kamil Rivera,...More
4 Thank Dhara S
Response from FelicianoL1, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded March 12, 2018
Thank you for your 5 star review. We appreciate your patience and understanding as we recover from Hurricane Maria. We hope your wedding day is everything you hoped for! We look forward to welcoming you back to Puerto Rico once we are reopen.
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is... More
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is avail as we are housing workers doing relief efforts for the island. Thank you