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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
El Conquistador Resort, A Waldorf Astoria Resort
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7,058 Reviews from our TripAdvisor Community

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Showing 6,503: English reviews
FL
Reviewed yesterday NEW

Here is my honest review..... My wife and I wanted a quick getaway as an early 10 year anniversary trip. The views from almost every part of the resort were unreal. When you first walk up the entry, it's like something out of a movie. I'm not a good enough writer to do it justice. Food at the many restaurants...

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Helpful?
1Thank finns2theright
HOTEL’S FAVOURITE REVIEW
Reviewed 23 October 2016 via mobile

If you stay at this hotel you have it all, Great view , nice pool , all kind of restaurants, shops , beach , water park , it's like a small town. The staff was very friendly and welcoming and the food was amazing, you must try the steak house and enjoy some drinks and the view from the jacuzzi

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Helpful?
11Thank Felix V
About Hotel's Favourite Review
Keyla_Michelle, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hello Felix! Thank you for your great feedback. The Conquistador family hopes to see you again!

San Juan, Puerto Rico
Reviewed yesterday NEW

By means of this app and help from Ms. Alma Ingles (front desk) I want too acknowledge first and foremost the General Manager Mr. Melendez "MANNY" for his unconditional display of welcoming feeling to everyone. I visit this hotel as much as I can and I can guarantee you that your company made a great choice by hiring him for...

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Helpful?
Thank srrou4
A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

We just arrived here. Taxi pick up on schedule. Almost feel stranded in the hotel. No idea what to do until check in. We got a map that doesn't really say anything yet. We will see how it goes. No info desk around that I see. Not sure where to to go.

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Helpful?
Thank A TripAdvisor Member
Gibsonia, Pennsylvania
Reviewed 2 days ago NEW

We arrived on a Wednesday with a rental car from San Juan airport. No crowds at all. I recommend Valet Park as the Self Park is way down the hill. The family was stunned by the views from this hotel and from our Ocean View Room. Outstanding! The restaurants are all good as we did not have one bad meal...

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Helpful?
1Thank Greg T
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Greg, Thank you for sharing your review with us. I am delighted to see that you and your family enjoyed your time with us including our on-site amenities and that you were able to explore the many wonders of Puerto Rico including the rainforest! We hope to welcome you back soon.

A TripAdvisor Member
Level Contributor
13 reviews
4 hotel reviews
21 helpful votes
Reviewed 2 days ago NEWvia mobile

My husband and I just returned from a wonderful mini vacation in Puerto Rico! We stayed at El Conquistador based on a friend's recommendation and all the great reviews. We were not disappointed! We fully enjoyed every single day of our stay, but there is a lot of room for improvement. The hotel grounds is in desperate need of a...

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Thank A TripAdvisor Member
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for sharing your review with us. We appreciate your feedback and are happy to see you and your husband enjoyed your overall stay with us and that you were so impressed with Puerto Rico!

New York City, New York
Reviewed 2 days ago NEW

My wife and I were looking for a quick get away for a relaxing extended weekend to get away from the cold and snowy north east for a few days and El Conquistador was the perfect place The weather was sunny in the mid 80's it only rained 1 night I had fond memories of a family vacation about 20...

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Helpful?
1Thank Squonk2014
Fel93, Public Relations Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for taking the time to write such a detailed review of your recent stay with us. Thank you for being a return customer and for your 5 star review. I am please to see you and your wife enjoyed your stay and your "million dollar view" of the ocean from your Las Brisas guestroom. We hope to welcome...

Alexandria
Reviewed 2 days ago NEW

We stayed here the first two nights of our honeymoon. The pool bar staff, the bell man, and the beach/island staff were helpful and exuberant. Especially our waiter at the steakhouse for a nice dinner was excellent. The front desk people and management policies left a lot to be desired.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank 312meaganr
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Meagan, Thank you for sharing your review with us - we appreciate your feedback and apologize for not exceeding your expectations. I am happy to see that the pool bar, Palomino, bellmen, and Chops steakhouse team members provided you with memorable service during your honeymoon. We wish you all the best in your marriage and hope to have an opportunity...

Reviewed 3 days ago NEW

Well-appointed rooms, wonderful ambiance, lovely location, amazing amount of options of thing to do on-site. Overall it is a nice resort in the Waldorf-Astoria style. However, it is expensive and the food on-site is just so-so for the amount spent. There are some really fabulous restaurants nearby, so don't despair if you are staying here and you want to go...

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Helpful?
4Thank Ben S
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Ben, Thank you for sharing your review with us and for taking the time to provide us with candid feedback. We apologize that we did not exceed your expectations during your recent stay with us and hope to have the opportunity to do so in the future. I am happy to see that you enjoyed your overall stay and that...

Dardenne Prairie
Reviewed 3 days ago NEWvia mobile

Visited in Feb. 2017 for 4 days and had a great time! The resort itself is beautiful, overlooking the ocean, with golf courses, swimming pools, on site restaurants and a private island perfect for the beach lover. The resort is huge and located just over an hour away from San Juan. The rooms are nice, particularly the ones overlooking the...

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Helpful?
1Thank Joseph W
Fel93, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Joseph, Thank you for your review - we appreciate your feedback. We are happy to see you enjoyed your overall stay including our on-site amenities such as the pool, island and Chops Steakhouse. We look forward to welcoming you back as our guest again in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: $263 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travellers.
284 questions
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are beautiful, and all I want to enjoy the water park and the island. The ocean and waking up to that starts your day carefree.”
 of 5 bubbles srrou4, 20 Feb 2017 | Read review
“Las Brisas full ocean view”
 of 5 bubbles Squonk2014, 19 Feb 2017 | Read review
“Don't get a room near the elevator its noisy”
 of 5 bubbles WWhiteley, 17 Feb 2017 | Read review
“Ocean View”
 of 5 bubbles AnyerBlanco, 16 Feb 2017 | Read review
“Las Brisas rooms can be noisy, but do have exceptional views and are quite spacious”
 of 5 bubbles mepno9, 15 Feb 2017 | Read review
5 of 5