We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Message from TripAdvisor: This place is temporarily closed.

El Conquistador Resort, A Waldorf Astoria Resort

Save
Traveller (4870)
Room & Suite (1358)
Pool & Beach (844)
Nearby Hotels
See allSee all
Overview
  • Excellent41%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible5%
Travellers talk about
“private island”(1,306 reviews)
“palomino island”(1,772 reviews)
“water park”(1,027 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from El Conquistador Resort, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Offers from El Conquistador Resort, A Waldorf Astoria Resort
Special Offer: Double Points, Every Stay
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Reviews (7,754)
There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
See the most recent reviews
Filter reviews
7,128 results
Traveller rating
2,600
2,253
1,168
688
419
Traveller type
Time of year
LanguageEnglish
More languages
2,600
2,253
1,168
688
419
Show reviews that mention
All reviewsprivate islandpalomino islandwater parkla marinapuerto ricomarina areachopssplash barferry ridehorseback ridingcable carrented a carwater shoeswalk in closetcafe caribeocean viewlas casitas
FilterEnglish
Updating list...
11 - 15 of 7,128 reviews
Reviewed November 16, 2017 via mobile

Wow - what a beautiful spot to vacation. The accommodations were fabulous, the staff was attentive, the food was great and we would go back in a heart beat. We even considered going back for our honeymoon but it was sadly closed due to the...More

Thank Michael D
Response from FelicianoL1, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded November 20, 2017

Thank you for your 5 star review! I am happy to see that you had a lovely vacation experience during your recent stay with us. Thank you for your well wishes and we hope to see you in 2018!

Reviewed November 10, 2017 via mobile

Absolutely beautiful. Amazing service. Sending a huge shout out to Heidi Rea for always going above and beyond. She is a huge asset to your establishment. Entire staff was so friendly. We will definitely go back.More

Thank 880frankieh
Response from Al A, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded November 11, 2017

Thank you for taking a moment to share your experience during your stay at El Conquistador. I would also like to thank you for acknowledging Heidi , for this serves as motivation and as an example to other team members.Again, we are delighted you enjoyed...More

Reviewed October 7, 2017

This resort is extremely outdated and the staff, especially the General Manager, lack appropriate customer service skills. Update the resort and fire the GM or else this resort will stain Hilton's brandMore

Review collected in partnership with Waldorf Astoria
3  Thank 473justin
Response from Matt L, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded October 9, 2017

Hello Justin, Thank you for taking the time to share some of your thoughts from your recent visit to the resort, despite leaving the resort unsatisfied. I want to extend my apologies for the poor customer service received as we always aim to ensure our...More

Reviewed October 7, 2017

Friendly staff, amazing room with views. Food is pretty good and price is fine. Management was arose Mr Hotel making sure things were fine for there guest. Valet parking service was friendly and fast.

Review collected in partnership with Waldorf Astoria
Thank orlandor908
Response from FelicianoL1, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded October 12, 2017

Thank you for your 5 star review and for highlighting the service you received from our staff members. We look forward to having you stay with us again in the future.

Reviewed October 6, 2017

The hotel has great views of both the east side of Puerto Rico looking toward the keys, Palomino island that belongs to the hotel, Culebra island, and on a clear day a view of St. Thomas, Island. The pools are connecting with great pillars, bar...More

2  Thank astro14
Response from FelicianoL1, Manager at El Conquistador Resort, A Waldorf Astoria ResortResponded October 12, 2017

Thank you for your 5 star review. We look forward to having you stay with us again in the future.

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Beachfront
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf Course
Hot Tub
Outdoor pool
Details
Price range
US$288 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$288 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4870)
Room & Suite (1358)
Pool & Beach (844)
Dining (198)
Amenities (234)
Family and Play Areas (36)
Business Centre & Event Rooms (25)
Questions & Answers
Ask a question
Stephanie P
April 28, 2018|
AnswerShow all 2 answers
Response from Matt L | Property representative |
Hello Stephanie, the hotel will be open, but we are not operating as a resort. Palomino Island, Coqui Water Park, Waldorf Spa are all closed. Most of the restaurants are also closed. Please check our website for what is... More
0
Votes
wenlub23
April 3, 2018|
Answer
Response from Joel A | Reviewed this property |
May be January 2018
0
Votes
Anita G
March 10, 2018|
AnswerShow all 2 answers
Response from Joel A | Reviewed this property |
Next Year Probably January 2019 They Rebuilds The Hotel The Hurricane Destroy 90% of Rooms, Restaurants, Port , Marina And they working With the Insurance To Get done ✅..
1
Vote
Room Tips
"All rooms have views. Mine was facing Las Croabas and the bay. Gorgeous!"
Read review
"Get Oceanview room"
Read review
"Marina view, ground floor"
Read review
"Save your money for a hotel with better service"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing