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El Conquistador Resort, A Waldorf Astoria Resort

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El Conquistador Resort, A Waldorf Astoria Resort
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7,207 Reviews from our TripAdvisor Community

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There are newer reviews for El Conquistador Resort, A Waldorf Astoria Resort
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Showing 6,648: English reviews
Reviewed 6 days ago NEW

Views from all over the resort are beautiful! Food was good, but food and drinks are a little overpriced. The rooms were nice, but could use a little color - kind of boring. Bed was comfortable. Service was decent, but a big thank you for the awesome service from Heidi at Drakes martini bar, John at Ballyhoo bar & grill,...

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Helpful?
Thank Sherry W
PBXMNG, Gerente at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your 4 star review to us. Also thank you for your comments regarding our team members. We hope to serve you back soon. Best Regards!!!!

Georgetown, Texas
Reviewed 6 days ago NEW

What a vacation - super relaxing, great staff, wonderful location! Sure, the rooms are a little old, but that's part of the charm of the hotel. Our room was in Las Brisas wing, 5th floor with a fantastic view of the ocean, part of Palomino Island and Las Croabas. Sunday evening music in the town was pretty loud, but fun,...

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Thank cchapman1003
PBXMNG, Gerente at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your 5 star review to El Conquistador. We really appreciate your comments and we are so happy with your great experience with us. We hope to serve you once again in the near future. Best Regards!!!!

Tampa, United States
Reviewed 6 days ago NEW

a few small issues but none a big deal. Island was great, service good, waterpark good and hotel nice. funicular ran regularly and restaurants were pretty decent. great location perched on cliffside. lots for kids to do. 3 nights was enough for us. would have probably grabbed a suite if we could do again as a family of four. stayed...

Review collected in partnership with Waldorf Astoria
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Thank E7955SAscottl
PBXMNG, Gerente at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you so much for your Four Star review to us. We really appreciate it. We hope to serve you once again soon. Best Regards!!!

Reviewed 1 week ago

We were on a family trip to Puerto Rico over spring break and stayed at El Conquistador. We had a room in the La Brisa wing and it overlooked the harbor and we could see Palamino Island from it. The view was gorgeous, the room clean, but definitely out-dated. The furnishings and walls/doors are showing their age, the shower water...

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3Thank Allison S
Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hi Thank you for your feedback for sharing you experience with us. We appreciate the time you have take to review our resort and we read and use these reviews to make adjustments and corrections to our operations. We certainly have fantastic views of the ocean and the view from your room over the Marina and out towards Palomino is...

Pleasant Prairie, Wisconsin
Reviewed 1 week ago

Pros: 1. entry, lounge, etc. = beautiful 2. View is awesome, we got an upgraded oceanview and it was magnificent 3. Large pools with plenty of space to sit, etc. 4. Beautiful private island but see #4 below as well. 5. Pool service was good each day, exceptional one day. 6. Restaurants on site were all good eats, but again...

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1Thank cy91clone
Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hi Thank you for your feedback and for sharing you experience with us. We appreciate the time you have take to review our resort and we read and use these reviews to make adjustments and corrections to our operations. Glad you got a great view and an upgrade and our apologies about the initial issues in your room and our...

Reviewed 1 week ago

I'm sure this place was great in the middle of the 1990's for a Waldorf property but it was not so when we visited. It was just sad and not up to Waldorf Astoria standards. The rooms were boring, outdated, basic and there were stains on the walls. The food was just ok, I highly recommend renting a car and...

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1Thank Christiann M
Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hi Congratulation on your recent marriage and thank you for choosing our resort for you Honeymoon. Thank you for your feedback and for sharing you experience with us. We appreciate the time you have taken to review our resort and we read and use these reviews to make adjustments and corrections to our operations. Our sincere apologies that we did...

Washington DC, United States
Reviewed 1 week ago

My husband and I enjoyed our stay 8 days stay at the La Conquistador. We celebrated our 25th Anniversary in some of the most beautiful island. The people were kind and appreciative of us. Staff like Pedro and Hector (Grounds Crew) or Stacy (the Hostess at La Brisas) or Angel (the Omellete Chef) and our servers like Andy, Rafael and...

Review collected in partnership with Waldorf Astoria
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Thank jeffreysF1609SG
Millbury, Massachusetts
Reviewed 1 week ago

Below average maintained facility on an above average lot. Don't wast time eating at the facility. Nearby the Marina (off the grounds) are several waterview restaurants with better quality food and much more reasonably priced. The service was great, too. Tip we're appreciated, rather than expected.

Review collected in partnership with Waldorf Astoria
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Thank MJMartin316
Dermot1126, General Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Hi Thank you for your feedback and for sharing your experience with us. We appreciate the time you have taken to review our resort and we read and use these reviews to make adjustments and corrections to our operations. Our sincere apologies that we did not meet your expectations on all aspects of your stay and our normal levels of...

Huntington Beach, California
Reviewed 1 week ago

We had an ocean view room, breath taking views of the ocean, harbor and the Palomino Island. We had a spa day and it was great! They have a huge golf course, plenty of shops and restaurants, swimming pools, water park and the Ferry that will take you to the Palomino Islands in less than 10 mins. If you have...

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Thank Bahama50
PBXMNG, Gerente at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Thank you for your 5 Star review for El Conquistador A Waldorf Astoria Resort. We are more than happy with your great experience with us and for mentioning our awesome amenities. We hope to serve you once again in the near future.

Georgia
Reviewed 1 week ago

Check in was a late one and it seems to take a long time to check in or do anything at the front desk which there has to be a better way. with two small kids and a tired wife the 25 minutes to check in at midnight was way too long. We had our bellman Angel take us to...

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2Thank jwks
IlsaTorres, Manager at El Conquistador Resort, A Waldorf Astoria Resort, responded to this review

Greetings from El Conquistador Resort. My Name is Ilsa Torres. Thank you for sharing your comments with us regarding your recent stay at El Conquistador Resort a Waldorf Astoria Resort. Your feedback is very important as it helps us to identify areas in need of improvement. Although we constantly strive to enhance the quality of our facility as well as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Award-winning oceanfront resort perched atop a cliff, overlooking Caribbean Sea on one side & Atlantic Ocean on the other. Check out the dramatic views, the private island, relaxing spa golf course or the water park - it's all part of this Caribbean paradise. ... more   less 

Additional Information about El Conquistador Resort, A Waldorf Astoria Resort

Address: 1000 El Conquistador Avenue, Fajardo 00738-3711, Puerto Rico
Region: Caribbean > Puerto Rico > Fajardo
Price Range: $255 - $554 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Conquistador Resort, A Waldorf Astoria Resort 4*
Number of rooms: 918
Reservation Options:
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Also Known As:
El Conquistador Resort, a Waldorf Astoria Hotel Fajardo
Waldorf Astoria Fajardo
El Conquistador Hotel Puerto Rico
Conquistador Hotel Puerto Rico
El Conquistador Puerto Rico
El Conquistador Resort, A Waldorf Astoria Resort Puerto Rico/Fajardo
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Questions & Answers

Here's what travellers have asked, with answers from El Conquistador Resort, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from El Conquistador Resort, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the "funicular" (cable cars.) Ocean view is worth it!”
 of 5 bubbles BostonianMom, 26 Mar 2017 | Read review
“La Marina, the main building and Las Casitas are clearly updated. Las Brisas and Las Olas clearly need updating.”
 of 5 bubbles lindszach, 26 Mar 2017 | Read review
“Las Olas for couples”
 of 5 bubbles 876kellenb, 25 Mar 2017 | Read review
“Higher floors on the Las Brisas wing - facing the Atlantic.”
 of 5 bubbles cchapman1003, 23 Mar 2017 | Read review
“oceanview is a must, request upgrade upon check-in”
 of 5 bubbles cy91clone, 22 Mar 2017 | Read review
5 of 5