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Sheraton Fiji Resort

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Sheraton Fiji Resort
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1,998 Reviews from our TripAdvisor Community

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Showing 1,928: English reviews
Gold Coast, Australia
Reviewed 4 June 2015 via mobile

All in all a good holiday. Stayed here for 7 nights in November 2014. The resort is very nice and the attached Denarau Villas and Westin kept the kids spoiled for choice. The facilities and restaurants, the buffet breakfast and location are all faultless. The kids club is highly recommended. Biggest complaint is the prices for everything compared to other...

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Helpful?
2Thank Steve B
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Thank you for sharing your feedback with us. We are excited to hear you enjoyed our location and resort. We apologise for any inconveniences the price of food may have caused. We truly do appreciate your feedback and will be sure to share with our food and beverage department. We hope you to welcome you and your family back again...

Queenscliff, Australia
Reviewed 1 June 2015

Not anything of significance to complain about, rooms are clean comfortable and quiet.Overall, the resort is good value, everything is present well, staff are great. the only one thing I would like to see done ,as they have done at the Westin is to put netting up around the area known as the "Feast", to keep out the indian Miner...

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Helpful?
1Thank BruceJoan
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Bula BruceJoan Thank you for taking the time to write your valuable experience with us and to compliment our facilities and service. We highly appreciate your feedback and suggestion and we will work to improve the value of our service delivery to create an even better experience for you next time. We look forward to welcoming you and your family...

Reviewed 1 June 2015

The Sheraton is less then what I expected I expected more class and the restaurants were way to pricey for not the best food although I loved having shops down stairs and the service was was really good

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Helpful?
2Thank JOEL E
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Thank you very much for taking the time to post your comment regarding your recent stay at Sheraton Fiji Resort. Your feedback is appreciated. We regret that your experience in our restaurant did not meet your expectations and will take your comments as an opportunity to review our service. We look forward to welcoming you on your next visit to...

Sydney, Australia
Reviewed 30 May 2015 via mobile

Absolutely disgusting ! Not a holiday was a day to day debate with staff. Very expensive and same food every day. Hired a golf cart and accusing us of damages, hence their stuff up with it in the first place. Had a wedding here and from arrival they have stuffed everything up. Most staff are very friendly, slow slow slow...

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Helpful?
9Thank Joshua S
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Joshua Thank you for taking the time to share your feedback about your most recent stay. I sincerely apologise that we fell short of delivering the level of service that you deserve and expect from a Sheraton property. I would be happy to discuss your visit in more detail by contacting me at scott.macdonald@sheraton.com. I do hope that you...

bribie isalnd
Reviewed 30 May 2015

We stayed for 7 nights at the Sheraton in one of the best rooms, just above the Chapel away from the pools and kids club . Wonderful for a couple. The Fijian people are what makes this a great holiday so friendly. It was also wonderful that we could go to the Western as well as the Sheraton Villas. The...

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Helpful?
Thank Nanny A
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Bula Nanny Thank you for the great review. Our number one goal at Sheraton Fiji Resort is always guest satisfaction and it appears that we have succeeded! It is wonderful to hear that our staff was helpful and made your stay special. We are so happy that you enjoyed your stay and we look forward to your return!

Christchurch, New Zealand
Reviewed 30 May 2015 via mobile

We recently stayed for 8 nights at the Sheraton. I have to say I was a little apprehensive given some of the bad reviews it received just prior to our visit. From the moment we stepped out of our transfer vehicle to the sadness of leaving we couldn't fault the hotel. We were continually greeted by warm, approachable, happy staff...

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Helpful?
1Thank Deb Y
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Bula Donna T Thank you for the time you dedicated to describe your holiday experience. We are pleased that you took a positive impression from our resort. We continually strive to improve our product and service all the time. Thanks to the review like yours we can better understand what is important to our guests and make their future stays...

London, United Kingdom
Reviewed 29 May 2015

Let's start with negatives, so we can end on a positive note. Negatives - Food and drink at the resort ridiculously expensive (head to the marina instead - it's a leisurely 30 minute walk or a 5 minute bus ride on the Bula Bus) - Majority of the food at the resort below par. Both Ding restaurant and Wet Bar...

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Helpful?
2Thank Y_minny
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Y_minny, Above all I must thank you for taking the time for getting into such detail when describing your stay with us. I am sure that it will be more than helpful to other travellers. With your help we can better understand the needs, wishes and preferences of our guests and make their stays even more special. It also...

Reviewed 29 May 2015 via mobile

We have only just come back from the Sheritan Fiji Resort. We had an absolute ball. So much to do and see. We stayed for 7 nights (should have made it 10) went on a cruise and to the markets but mainly just laid by the pools. (And sipped on cocktails) restaurants were nice (I recommend the flying fish) Weather...

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Helpful?
Thank Nikki G
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Bula Nikki, Thank you for taking the time to share your valuable experience with us. We highly appreciate your kind comments on our resort. We pride ourselves on superior customer service and I am thrilled to hear that our associate has enhanced your experience at our resort. I will share your comments with our kids club team who will be...

Ballina, Australia
Reviewed 28 May 2015

what a great place to stop and relax before we took a trip out to Mololo Island the next day. A great place for the kids to start to get into the swing of Fiji life. Great food and great service with the traditional Fijian greeting. The staff were more than willing to help with all our requests. We would...

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Helpful?
Thank Persimmon68
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Dear Persimmon68, Thank you for choosing Sheraton Fiji Resort for your stop over before your trip to the Mamanuca Islands. I really appreciate your comments, it is always a pleasure to receive positive feedback. I will indeed share them with our team. Vinaka!

Newcastle, Australia
Reviewed 28 May 2015

We just spent the best 7 days in the Sheraton. The rooms were great and the service and people outstanding. One small thing the 'Free" wi Fi Internet was just a big problem and when booking out they tried to charge us for free internet ? But we did not let that spoil the experience, it was just great......I can't...

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Helpful?
Thank Paul O
ScottJMacDonald, Manager at Sheraton Fiji Resort, responded to this review

Wow! It surely sounds like you had an incredibly wonderful time at Sheraton Fiji Resort. We are glad that our resort was the perfect fit for your family vacation. We appreciate your outstanding rating and hope that we will have the pleasure to be your family resort again soon

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sheraton Fiji Resort is stunningly situated in the tropical oasis of Denarau Island. Designed with comfort in mind, the 297 spacious guest rooms and suites are beautifully furnished in harmony with the idyllic South Pacific setting. The resort is the ideal playground for vacationers and families to experience an array of dining venues and leisure activities. With its close proximity to Denarau Marina, it has an easy and quick access to the beautiful outer islands, shopping and a vast range of dining experiences. The resort is the ideal backdrop for an unforgettable destination wedding in Fiji or a corporate style event. Starwood Preferred Guest(R) Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 

Additional Information about Sheraton Fiji Resort

Address: Po Box 9761, Denarau Island, Viti Levu, Fiji
Region: Fiji > Viti Levu > Denarau Island
Price Range: $223 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Fiji Resort 5*
Number of rooms: 264
Reservation Options:
TripAdvisor is proud to partner with Expedia, Starwood APAC, Booking.com, Hotwire, Travelocity, Priceline, Orbitz, Hotels.com, TravelUp and TripOnline SA so you can book your Sheraton Fiji Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Fiji Hotel Denarau Island
Sheraton Denarau Island
Denarau Island Sheraton
Sheraton Fiji Resort Denarau Island
Hotel Style:
#5 Romantic Hotel in Denarau Island
#6 Luxury Hotel in Denarau Island
#6 Top resorts Hotel in Denarau Island
#7 Family Hotel in Denarau Island
#7 On the Beach Hotel in Denarau Island
#7 Spa Hotel in Denarau Island
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fiji Resort staff and other travellers.
84 questions
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Questions? Get answers from Sheraton Fiji Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a BeachFRONT room, ground floor....watch the sunset whilst the kids run around on the grass and beach in front of you.”
tinaheath, 17 Apr 2017 | Read review
“Ocean view or ocean front are small especially with kids (extra bed in room fills the room)”
aubsn, 14 Apr 2017 | Read review
“Most rooms have water views”
Geoff333_13, 13 Apr 2017 | Read review
“Upper floor”
pippa64Oamaru, 5 Apr 2017 | Read review
“Ocean front or ocean view”
NatalieL848, 4 Apr 2017 | Read review
5 of 5