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    The Mountain Heavens

    | Kitalella, Ella 90090, Sri Lanka
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    2017-12-03 2017-12-04
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    Traveller (464)
    Room & Suite (180)
    Dining (47)
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    Overview
    • Excellent48%
    • Very good37%
    • Average10%
    • Poor4%
    • Terrible1%
    Travellers talk about
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    Free Internet
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Room Service
    Multilingual Staff
    Laundry Service
    Private Balcony
    3.0 Star Hotel
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (617)
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    151 - 155 of 440 reviews

    Reviewed 10 January 2016 via mobile

    The hotel is situated below Ella Rock facing Little Adams Peak with a view down the river. Very nice. However the hotel has seen its best days and literally is next to one of the major roads of the Island. Also you should know that...More

    Thank Jedione
    Response from Mountainheavens, Manager at The Mountain HeavensResponded 12 January 2016

    Dear Sir This ia again mistaken identity, There is another hotel which uses a similar name to ours. We do not have room number 108 and we are not adjacent to a main road. Our name is The Mountain Heavens. Pls check the name of...More

    Reviewed 10 January 2016

    We had a wonderful stay with our family from Melbourne and India. The rooms were very comfortable and well designed. The food was delicious and the service was excellent. The staff were very courteous and took care of us and all our needs. It was...More

    1  Thank 1,181,234
    Reviewed 6 January 2016 via mobile

    It seems like the previous reviewer had a similar experience to ours. Received an email at 8am on the day of our booking to say it was 'unable to be fulfilled' Left us with no accommodation in Ella as there is little choice. Missed out...More

    1  Thank Alicia H
    Response from Mountainheavens, Manager at The Mountain HeavensResponded 6 January 2016

    Dear Sir/Madam We have not cancelled any booking during the recent past. may be a mistaken identity as there are hotels in Ella which uses similar names to ours. Pls check the name of the hotel as we get lot of bad reviews due to...More

    Reviewed 5 January 2016 via mobile

    In my opinion this is a place I would not stay again. The view indeed is very nice but then you look only straight ahead. Dont look down to the garbage! The room we got was nice and probably newly renovated. A terrible smell and...More

    Thank Leendert V
    Response from Mountainheavens, Manager at The Mountain HeavensResponded 6 January 2016

    Dear Sir/Madam May be mistaken identity. There are hotels in Ella which has the similar name as ours. We do not renovate the hotel. Pls kindly check the name as we get lot of bad reviews due to this mistaken identity. Prasanna

    Reviewed 30 December 2015 via mobile

    We had a wonderful stay at this lovely hotel. We were lucky to have the rooms with the mini garden, most amazing Ella views, and very careful and attentive staff to serve us !! Rooms are large, modern, clean, and very comfortable. We had a...More

    2  Thank Ben_Travelling2014
    Heritance Tea Factory
    2,637 reviews
    #2 of 31 hotels in Nuwara Eliya
    27.0 km
     
    The Secret Ella
    188 reviews
    #2 of 11 hotels in Ella
    2.1 km
     
    98 Acres Resort and Spa
    1,489 reviews
    #1 of 11 hotels in Ella
    1.8 km
     
    Lakshmis Hotel
    174 reviews
    #4 of 11 hotels in Ella
    0.3 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$187 - US$190 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 8
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotwire, Agoda and getaroom.com so you can book your The Mountain Heavens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Uva Province >
    • Ella
    • Also Known As
    • Mountain Heavens Hotel Ella
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    Traveller (464)
    Room & Suite (180)
    Dining (47)
    Hotel & Grounds (244)
    Bathroom (6)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    98 Acres Resort and Spa
    1,489 reviews
    1.82 km away
     
    The Secret Ella
    188 reviews
    2.09 km away
     
    Lakshmis Hotel
    174 reviews
    .26 km away
     
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    Ask a question
    Questions & Answers
    Isuru K
    12 April 2017|
    AnswerShow all 9 answers
    Response from Rajamax | Reviewed this property |
    I went there with a prius had no problem..so you have nothing to worry with wagonr as it Has more ground clearance. But drive slow though
    1
    Vote
    Alanata
    25 April 2016|
    AnswerShow all 6 answers
    Response from BorisShrewsbury | Reviewed this property |
    No there isn't a pool.
    0
    Votes
    Room Tips
    "Deluxe Rooms have much more space than two people could ever need."
    Read review
    "The downstairs rooms don't have as great a view and no covering for rain or privacy."
    Read review
    "All rooms have a great view. That is what's great about this hotel."
    Read review
    "Best Views in Ella"
    Read review
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