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Terminal Neige - Totem

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Terminal Neige - Totem
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97 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Heathfield, United Kingdom
Reviewed 2 days ago NEW

The secret to a great hotel is always the quality of the staff. At the Terminal Neige they are all simply superb. From the moment you arrive you are made to feel welcome with a warm glass of spiced apple juice. And this welcome continued for our whole stay with everyone remarkably friendly and keen to make sure you are...

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Helpful?
Thank Coyle5
Caroline_Weiss, Directeur général at Terminal Neige - Totem, responded to this review

Dear Coyle, Thank you for your kind comments. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Be sure that I will share your feedback with my team. Looking forward to welcoming you again in our Friendly Mountain Hotel, Kind regards, Caroline Weiss

High peak
Reviewed 4 days ago NEWvia mobile

We didn't stay , we wanted to find a bar that wasn't dark and noisy. This is modern , relaxed sofa scene , where you can sit and drink near an open fire . The prices are very reasonable . Really worth a trip if you are looking for an up market and quiet bar scene

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Helpful?
1Thank Ralph P
Caroline_Weiss, Directeur général at Terminal Neige - Totem, responded to this review

Dear Ralph, Thank you for taking the time to review your experience with us. I'm glad to hear that you liked the atmosphere. I hope that you will have the opportunity to stay in our hotel next time! Kind regards, Caroline

Bengaluru, India
Reviewed 5 days ago NEW

I visited the Totem for the first time with my wife yesterday after several recommendations. We popped in on a sunny day in Flaine for a coffee and a beer on the terrace, Impressive modernisation of the building, reception off to one side so it isn't obvious where you go if your going to the bar , restaurant or reception....

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Helpful?
Thank only6greens
Caroline_Weiss, Directeur général at Terminal Neige - Totem, responded to this review

Dear Sir, Thank you for taking the time to write such a detailed review. I have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We look forward to welcoming you back then. Kind regards, Caroline...

Reading
Reviewed 1 week ago via mobile

My wife and I stayed there for three nights as a 40th birthday treat leaving our twin girls at home. Everybody was so welcoming and friendly. The reception, restaurant staff, ski shop were all lovely. We didn't want to leave. The hotel is so close to the main lifts it's perfect. We had a massage there as well, they were...

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Helpful?
Thank TheVanMichaels
Caroline_Weiss, Directeur général at Terminal Neige - Totem, responded to this review

Dear David and Sarah, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm glad you've enjoyed your stay with us! The staff will be pleased to hear that you had a great time thanks to them. Looking forward to welcoming you soon, Kind regards, Caroline Weiss

Stockport, United Kingdom
Reviewed 1 September 2016

Fabulous hotel, stylish decor and excellent relaxed buffet breakfast, the choices were amazing its a wonder we got to the slopes it did help that you can ski door to door. The spa and outdoor jacuzzi are fabulous and we can't wait for next season. Also well worth booking in for their evening buffet dinner again the choices are amazing...

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Thank eleanor b
CarolineAdler, Directeur général at Terminal Neige - Totem, responded to this review

Dear Eleanor, Thank you very much for your excellent comment and for recognizing our efforts during this first winter season! We look forward to welcoming you again in our Friendly Mountain Hotel! Warm regards, Caroline Adler – Assitant GM – Terminal Neige Totem.

Leuven, Belgium
Reviewed 10 May 2016

Hotel is a bit difficult to find by car but is perfectly located with on one side a road for luggage-dropoff and on the other side the ski-slopes. The design of the hotel was very nice and everything was in perfect condition as the hotel was only open for a couple of weeks when we stayed. The room was small...

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Helpful?
Thank Brent V
CarolineAdler, Responsable relations clients at Terminal Neige - Totem, responded to this review

Dear Brent, Thank you very much for your kind review! I am glad to read that you enjoyed our hotel design, location and our generous buffet. Indeed, some rooms are cozy. This is why I encourage you to choose a Deluxe room for your next stay. I look forward to welcome you again in our Friendly Mountain Hotel! Kind regards,...

Manchester, United Kingdom
Reviewed 8 April 2016

Great new hotel with uber-stylish bar and fabulous common areas. Literally 10 yards from the first ski slope and just what Flaine needed to put it back on the map as a top ski resort. We'll be back next year

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1Thank William L
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, Thank you very much for your review! We look forward to welcome you back during the 2016/17 winter season at our 'Friendly Mountain Hotel'. Best regards, Marie-Christine

London, United Kingdom
Reviewed 27 March 2016

This hotel is excellent, it's location could not be better for skiing, you walk around 20 metres and you are on the slopes. The staff are all very good and accommodating. Breakfast was great with lots on offer. There is a superb ski shop within the hotel where you can rent (and buy) ski equipment. It's all excellent quality and...

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Helpful?
2Thank GillS642
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear guest, What a pleasure to read that you had a great time at Terminal Neige - Totem! We are delighted that your expectations were met through the quality and service delivered. Rodrigo was truly touched by your words. With our very best regards from Flaine, Marie-Christine

Basingstoke, United Kingdom
Reviewed 24 March 2016

This hotel is a nice modern option for ski resort accommodation. The staff were exceptionally welcoming and helpful and our whole experience was very enjoyable. The outdoor jacuzzi spa was a lovely treat after ski-ing every day with lovely views of the mountains all around. The big star of this hotel is the food - dinner and breakfast were amazing,...

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Helpful?
Thank Catherine J
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Bonjour, Thank you very much for taking the time to share your experience at Terminal Neige - Totem. I am glad to read that you appreciated the outdoor jacuzzi, dinner and breakfast and the service of our dedicated team. I recommend that you chose a room overlooking the mountain for your next trip. We very much look forward to welcome...

Birmingham, United Kingdom
Reviewed 23 March 2016 via mobile

Fantastic hotel. Very chilled atmosphere. Friendly and helpful staff. Skiing from door to door with hire shop inside. This is the complete package. We had a great time here. Great views of the slopes. Perfect location. Spa and jacuzzi. Planning a return visit.

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Helpful?
Thank Paul O
Marie-Christine A, Directeur général at Terminal Neige - Totem, responded to this review

Dear Sir, Merci beaucoup, what a nice review ! We would like to thank you for taking the time to share and describe your experience at Terminal Neige - Totem. We are delighted to read that you enjoyed your stay with us and that the team took good care of you. We look forward to your next visit. Best regards....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
Official Description (provided by the hotel)
At Terminal Neige, you land in a hive of activity, a ski open platform in the world of skiing: sports, technology, entertainment, wellness, outings, arts and culture together to create a new vision stays at the mountain. In a modern architecture that combines esthetics with functionality, the Totem is a place of authentic life that gives pride to sports-loving, cultural and collective experiences. ... more   less 

Additional Information about Terminal Neige - Totem

Address: Flaine Forum, 74300 Flaine, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Grand Massif > Flaine
Price Range: $229 - $377 (Based on Average Rates for a Standard Room)
Number of rooms: 96
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Questions & Answers

Here's what travellers have asked, with answers from Terminal Neige - Totem staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club rooms have more space and superb views of the slopes/mountains.”
 of 5 bubbles Coyle5, 15 Jan 2017 | Read review
“slopes facing higher room with balcony, low rooms have views of trees”
 of 5 bubbles only6greens, 12 Jan 2017 | Read review
“Suites at end of building are best since rooms are small in general”
 of 5 bubbles Q5101GFwilliaml, 8 Apr 2016 | Read review
“Get a room with a balcony, the views are spectacular.”
 of 5 bubbles GillS642, 27 Mar 2016 | Read review
“Next time would book a bigger room with a mountain view.”
 of 5 bubbles CatherineJ634, 24 Mar 2016 | Read review
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