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ALPIN Hotel Resort & Spa

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Traveller (375)
Room & Suite (144)
Dining (26)
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Overview
  • Excellent46%
  • Very good26%
  • Average16%
  • Poor7%
  • Terrible5%
Travellers talk about
“living room”(17 reviews)
“big terrace”(4 reviews)
“kids club”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (418)
There are newer reviews for ALPIN Hotel Resort & Spa
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339 results
Traveller rating
150
95
54
22
18
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LanguageEnglish
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150
95
54
22
18
Show reviews that mention
All reviewsliving roombig terracekids clubkids areanew wingsmall kidsreception staffnice experiencemountain resortski slopesrooms are largeteam buildingnice viewaparthotelspaescaperomania
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11 - 15 of 339 reviews
Reviewed March 1, 2018 via mobile

The hotel is old and dusty. The entire room needs to be refurnished and redecorated. The cleaning lady needs to be trained how to clean up a hotel room. They have 4 restaurants and the food is ok. I recomand The Gatsby, the Forest and...More

Thank Roxana S
Response from Alex S, Manager at ALPIN Hotel Resort & SpaResponded April 3, 2018

Dear Mrs. Roxana S, It's disheartening to hear that you had such challenges during your time at Alpin Resort Hotel& Spa. We're disappointed that our cleanliness didn't meet your expectations and that your room wasn't refreshed properly. To particularly show our high consideration towards our...More

Reviewed February 18, 2018 via mobile

Stayed for a week of skiing with my family with two boys ages 14 and 11 during the UK half term. We had an apartment in the new wing, which was spacious and clean. Two bedrooms, each with its own bathroom plus a shared living...More

1  Thank Irina-Woodford
Response from Alex S, Manager at ALPIN Hotel Resort & SpaResponded April 3, 2018

Dear Mrs. Irina Woodford, Thank you for sharing your thoughts and impressions with Trip Advisor community, all advice help us develop the spaces and services we offer at Alpin Resort Hotel & Spa. We are disheartened that you found some less pleasant aspects in relation...More

Reviewed February 17, 2018 via mobile

This was our 3rd visit here and we can only hope to come back next year! We love it and have had the best holidays as a family! The apartments are superb, the staff friendly and welcoming and they all speak English. I would recommend...More

1  Thank Monisor
Response from Alex S, Manager at ALPIN Hotel Resort & SpaResponded April 3, 2018

Dear Monisor, It brings us great joy to read reviews like yours! The fact that we have guests that appreciate the hard work and commitment of our team, the numerous efforts we make to provide best possible experience for you is the highest reward we...More

Reviewed February 13, 2018 via mobile

I did not really like giving feedback but this time I can say I was really impressed, everything was great, the room, the restaurant, the serving, recommend the duck that is absolutely delicious, the grilled turkey with the cherry sauce and the black rice with...More

4  Thank Gabriel B
Response from Alex S, Manager at ALPIN Hotel Resort & SpaResponded April 3, 2018

Dear Mr. Gabriel B, Thank you for choosing Alpin Resort Hotel & Spa and for taking the time to write such wonderful comment and share it with Trip Advisor community. We take so much achievement from offering exquisite experience to all our customers, beginning with...More

Reviewed February 5, 2018

Trying to organize a short trip for my foreign top management, i soon became very frustrated and disappointed by the attitude and ignorance of the staff from most of the hotels in Poiana Brasov. In Alpin, I was happy to get a very quick reply...More

2  Thank carmenlaura2018
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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$79 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Poiana Brasov
#3 Spa Hotel in Poiana Brasov
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Poiana Brasov
#3 Spa Hotel in Poiana Brasov
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (375)
Room & Suite (144)
Dining (26)
Pool & Beach (8)
Family and Play Areas (14)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Cristian B
November 19, 2017|
AnswerShow all 2 answers
Response from Alex S | Property representative |
Dear sir, on 1st of December should be open. We expect you again to party with us. Best regards.
0
Votes
Cristian B
November 19, 2017|
Answer
Response from Alex S | Property representative |
Dear sir, on 1st of December should be open. We expect you again to party with us. Best regards.
0
Votes
jonathanwood5643e4
September 19, 2017|
AnswerShow all 4 answers
Response from Ovidiu P | Reviewed this property |
I think that this hotel cares about clients. I can confirm that I've seen unhappy clients, but always the same. If a clinet is arrogant, the hotel employees will answer the same way. What I can say from my own experience is... More
1
Vote
Room Tips
"wonderful view"
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"I recommend taking an apartment if you can pay the extra fee, worth the money."
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"Higher floors have amazing view ."
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"Rooms from higher levels."
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