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West Loch Hotel

Traveller (58)
Dining (23)
Room & Suite (18)
Certificate of Excellence
Certificate of Excellence
A small, family-run establishment, the West Loch Hotel dates from around 1780, and is well known locally for having some of the best food in the area. We are well placed for guests passing through, and for those wishing to spend longer in the area, exploring Argyll & the Isles. Ideally located for people heading on the whisky trail to Islay (just minutes from the ferry), most guests find our large whisky selection the perfect start to their adventure! A charming, former coaching inn, the hotel has been sympathetically modernised over the years, retaining many of its original features. Our rooms are dog-friendly, with a choice of double or single rooms, and we have also got family rooms available for those travelling with children. Able to cater for small events, from birthday parties to weddings, we always go the extra mile to make sure your special occasion is extra special.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast Available
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
Lake View
Reviews & more
47Room tips
Traveller rating
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  • 81
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  • 7
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Popular mentions
First time here. Hotel is what you expect for West coast, ok, clean. Staff, however, were extremely welcoming, chatty, helpful and engaging. Couple drinks and we were looking forward to our meals. Dining room was pleasant and warm on a nasty evening. Food... prawn cocktail, too
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Regrettably we suffered the same fate as SuzyMcL (see separate review. We selected the hotel because it advertises itself as dog friendly. Their website states that 'Dogs are welcome in all bedrooms and reception rooms'. At dinner, my wife and I (and Molly the Retriever) were
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Response from Alison M, Owner at West Loch Hotel
Responded Oct. 30, 2018
Hi Roland H, Thank you for your review. I did say I would look forward to responding. I understand the Chart Room wasn’t to your liking however it is a regularly used dining area within the hotel for guests with and without dogs and your description is misleading. Our waitress asked several times what the issue was as you made it clear there was something wrong, however ‘I’ll let the chef know in my own way’ was your initial response to be finally told the pork was a bit dry but you would eat it anyway and your wife’s plate was cold but the food was lovely. Our waitress was left with the impression the issues were resolved and didn’t need escalated as your demeanour became pleasant however we know why. ‘The owner's response was to become quite agitated and say ‘do you know what, just get out' and threatened to fetch somebody to throw us (a 70 year old married couple) out of the hotel.’ Let’s add some context! To be told ‘if your business was in England, you’d be closed’ and ‘what do you expect in a country full of backward Neanderthals’ when I tried to explain why dogs were only permitted in the Chart room for dining, was extremely rude, upsetting and quite frankly racially abusive! Then to add insult, after I asked you 3 times if you wanted a copy of your card receipt as you were walking away, your response was to come back and say ‘Yes, I probably should take it in case you try to charge me again’. I have never been so insulted in my life! However, I state categorically, I never threatened to fetch anyone to throw you out as the only other person in with me that morning was my daughter except for the 3 other guests waiting for breakfast who witnessed the whole thing. On a brighter note, the whole unfortunate incident has led to a review of our dog policy in public areas and we will now allow dog residents to accompany their humans to 1 of 2 designated tables in our main restaurant however non resident guests may still be asked to dine in the Chart room should these table be reserved; and we have also changed the table arrangement in the Chart room for a more pleasurable dining experience, although the pool table remains but is not used when guests are dining unless they themselves wish to play.
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People are so often quick to complain and criticise BUT credit where credit is due. Thank you in advance for so kindly changing my booking!! Much appreciated. Havent arrived yet but your courteous response on phone is appreciated!
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Response from Alison M, Owner at West Loch Hotel
Responded Oct. 16, 2018
Thank you for your review familygathering1. We look forward to meeting you and your kind words have been passed on to our team.
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Have been here a few of times over the last 3 or 4 years, because they are dog friendly. Each time we've been, including this visit on Saturday night, the staff have been brilliant. Unfortunately on this occasion the food and seating arrangement didn't really come up to scratch.
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Response from Alison M, Owner at West Loch Hotel
Responded Sep. 26, 2018
Hi SoozyMcL, Thanks for your review. As new owner we're always happy to hear from guests where there is room for improvement. The Chart room, where you ate, is in transition and we once completed will be a great improvement on the former. Please be assured your comments on your food have been passed on to our kitchen team and taken on board. Regards Alison
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We stayed for one night as we were catching the ferry to Islay the next morning. On arrival Emma was most welcoming. The meals we had were very nice and the room was very comfortable and clean. As we were catching an early ferry Emma was helpful by taking our breakfast order the
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Response from Alison M, Owner at West Loch Hotel
Responded Sep. 27, 2018
Hi Gregorys06, Thank you for your review. We are glad you enjoyed your stay with us. Emma is an asset to our team and your kind comments will be passed on to her. We hope to welcome you again soon. Regards Alison
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Album Categories
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Photo provided by managementWest Loch Hotel
Whisky in the bar!
Nice food very poor rooms
Nice food very poor rooms
Nice food very poor rooms
Hi Victoria G, We will be looking at having live music events in the New Year.
1 vote
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"Don't have any"
"Had a back single room which was lovely."
"We had room number 1 looking out into the hills and loch good size"
"We were in Room 3 which had an amazing view of the front. A bit noisy first thing in the morning with cars coming in and out"
"Ask for like ch view, its lovely"
US$94 - US$134 (Based on Average Rates for a Standard Room)
United KingdomScotlandKintyre PeninsulaTarbert
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