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Villa Haydee Chiroles

Certificate of Excellence
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07/05/2017 08/05/2017
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187 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Cheshire, United Kingdom
Reviewed 18 March 2016

This Casa may not be as luxurious as some others but it makes up for it with a lot of Cuban personality and hospitality! Full of life and I found the Casa to be clean and provided everything I would expect and need. The family are great and very enjoyed my experience at the Casa.

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Helpful?
Thank Bushra18
London
Reviewed 17 March 2016

We booked this Casa as part of our overall trip to Cuba via Captivating Cuba. We booked three rooms some six months in advance. Upon arrival we were told that one of the rooms was not available and that one party had to move next door to another Casa (Casa Mercy). There was no reason given. We were told that...

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Thank oonitoon
Haydee C, Propietario at Villa Haydee Chiroles, responded to this review

We really sorry for all the problems we could cause to you. Our main goal have been always to be part of the best moments of the vacations of our visitors, and for more than 20 years we were really happy with satisfy a lot of people that send by letters or reviews from websites their great experience in our...

London
Reviewed 11 March 2016

Even by Cuban standards this Casa Particulars is very basic with uncomfortable beds and incredibly noisy all day and in to the night. Not a relaxing way to spend time in Vinales. Breakfast was bearable, just. I would recommend that you consider finding a place away from this very busy street and whilst everyone travelling to Cuba accepts that Casa...

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Thank Stubbsy
Haydee C, Gerente at Villa Haydee Chiroles, responded to this review

We really appreciate your comments, which will help us to improve our services. Actually, we do everything we can to make the most enjoyable holidays for our customers in our company and most of the time we have received excellent comments that confirm this. However, we greatly appreciate you have written to us, and the only thing we regret is...

Munich, Germany
Reviewed 9 March 2016

We had a very nice and clean room. The garden is wonderful. All meals the nice hosts prepared were very good. With our booking we already got a lot of proposals for activities around Vinales via e-mail which was nice because we were even more looking forward to our stay there after that e-mail. We can fully recommend this Casa!

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Thank Martina F
Southampton, United Kingdom
Reviewed 5 March 2016

Our experience here was stressful. We arrived about 5pm after a long drive from Havana only to be told our room was unavailable due to a toilet blockage caused by the previous guests. We had no warning of this from the Casa owner or from our tour organisers Cuba direct. We were placed by the owner in a friends case...

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Helpful?
Thank John T
Haydee C, Gerente at Villa Haydee Chiroles, responded to this review

We are very sorry you had a bad experience. We really had a problem with one of the rooms and so we had to chance to you in a neighboring house, as an alternative solution. We always do everything we can because visitors stay as happy as possible and thanks to that we have had and we have a lot...

Leicester.
Reviewed 24 February 2016

Before we went read the great reviews...... did not live up to them! Heydee is a good host, small child a little loud, daughter/daughter in law very pleasant. young teenagers playing on computer until late, with repetitive noise can be irritating . Large heavy trucks parking outside at 2am is really annoying!. The rooster at 5am can't be helped. In...

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Thank 1diverdick
Devon UK
Reviewed 27 December 2015

Sorry i just dont get the fab reviews. It was ok.!! Accomodation clean but basic, as expected in a homestay, Haydee and daughter nice enough, but the infant Pedro was a bit challenging. First child ive ever met who can howl for an entire hour without drawing breath.! And did!! Bathroom clean but only had plastic sliding concertina door so...

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Thank doomdoom
Bratislava Region, Slovakia
Reviewed 6 December 2015

This casa with 6 rooms and another one already building, starts to be more a little resort then just a casa, but it’s anyway a great place to stay. Our room and en suite bathroom was new and clean, unfortunately the mattress was very soft, but it was same everywhere we went. Haydee is an exelent cook, so the dinner...

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1Thank Laco_Macka
Lausanne, Switzerland
Reviewed 26 September 2015

We visited this casa a couple of weeks back, the hosts were very helpful and welcoming. House is clean and the food is excellent. Their pet dog "Sebastian" is quite an entertainer. Highly recommended if you are travelling to Vinales.

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Thank MukulGirotra
Delemont, Switzerland
Reviewed 14 August 2015

We stayed there 3 nights and had dinner at the casa. All was perfect. Really good food. Lovely people. A place to park the car. The daughter of Haydee speaks perfectly French so it helped us a lot to organize a nice trip around the Mogotes. So without any doubt, I recommand a lot this casa.

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Thank kollyar86

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Room Service
Official Description (provided by the hotel)
Lovely family that always help you to have very nice experiences in Vinales. The house has 6 nice bedrooms with private bathrooms recomend it for familys. French and English spoken. ... more   less 

Additional Information about Villa Haydee Chiroles

Address: Rafael Trejo Street No 139, Vinales 22400, Cuba
Region: Caribbean > Cuba > Pinar del Rio Province > Vinales
Price Range: $21 (Based on Average Rates for a Standard Room)
Number of rooms: 6
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Questions & Answers

Here's what travellers have asked, with answers from Villa Haydee Chiroles staff and other travellers.
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Sofia, Bulgaria

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the new part of the house are more quiet”
Carolenagai, 15 Aug 2016 | Read review
“the most away from the street as possible.”
R0dneyR, 5 May 2016 | Read review
“All rooms appear similar”
brunch55, 18 Apr 2016 | Read review
“Choose a room in the back garden as casa is located on one of the three main streets in Vinales and may get noisy.”
Lavender85, 24 Mar 2016 | Read review
“Just accept vinales is a 1 street town and is noisy and full of life”
Bushra18, 18 Mar 2016 | Read review
5 of 5