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    Horizontes La Ermita

    Carretera de La Ermita, km 1. 5, Vinales 22400, Cuba
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    2017-08-06 2017-08-07
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    Traveller (421)
    Room & Suite (75)
    Pool & Beach (29)
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    Overview
    • Excellent5%
    • Very good34%
    • Average37%
    • Poor15%
    • Terrible9%
    Travellers talk about
    Public Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Poolside Bar
    Accessible rooms
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Iberostar Grand Hotel Trinidad
    1,302 reviews
    #1 of 11 hotels in Trinidad
     
    Iberostar Parque Central
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    #10 of 79 hotels in Havana
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (572)
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    1 - 5 of 315 reviews

    Reviewed 2 weeks ago via mobile

    This hotel has potential, but as it stands I wouldn't return. The exterior is welcoming & so is the room upon entry... HOWEVER the bathroom was poor, sugar ants everywhere (dead & alive), the toilet flushed when it felt like it, open drains with large...More

    Thank Aslanla
    Response from Arleny R, Director de Relaciones Públicas at Horizontes La ErmitaResponded 5 days ago
    Google Translation

    Estimado cliente: Le agradecemos nos haga saber sus insatisfacciones, lo que es de gran ayuda para mejorar la calidada de...More

    Reviewed 11 June 2017

    I stayed at the La- Ermita 1 night. The pool and views are great. The staff is a bit rude. The rooms are very basic. The floor did not look like it had been cleaned. We got there at 2, but could not check in...More

    Thank Carol W
    Response from Lourdes F, Especialista de Calidad at Horizontes La ErmitaResponded 4 weeks ago
    Google Translation

    Estimado Cliente: Por favor, acepte nuestras disculpas. Le agradecemos que nos haga llegar sus insatisfacciones. Estamos trabajando en el perfeccionamiento...More

    Reviewed 26 May 2017

    Incredible views from the balcony or the entrance of our room.. The room was basic with super-hard pillows, decent AC, a small selection of cable tv channels and a great mini fridge which would freeze about anything that was put in it. Highlights, other than...More

    Thank highaction
    Response from Lourdes F, Especialista de Calidad at Horizontes La ErmitaResponded 4 weeks ago
    Google Translation

    Estimado Cliente: Ha sido un placer recibir su opinion acerca de los servecios de nuestro hotel. Tomaremos en cuenta sus...More

    Reviewed 23 May 2017 via mobile

    Very disappointing to stay in this hotel. Only stay here if your fluent in Spanish or very casual about being treated differently for not being Cuban . Spoke to other non Spanish speakers and they agreed . It's a small town so a bit of...More

    Thank greatfulperson
    Response from Lourdes F, Especialista de Calidad at Horizontes La ErmitaResponded 4 weeks ago
    Google Translation

    Estimado Cliente: Agradecemos recibir su opinion acerca de nuestros servicios. Cada dia trabajamos por hacer mas profesionales nuestros trabajadores y...More

    Reviewed 19 May 2017

    We stayed here as part of a tour so had not chosen it ourselves. The grounds and pool are well-kept and the rooms basic but clean and comfortable. The location is absolutely lovely, on a hill overlooking the valley, a place to enjoy the peace...More

    Thank sg-devon
    Response from Lourdes F, Especialista de Calidad at Horizontes La ErmitaResponded 4 weeks ago
    Google Translation

    Estimado Cliente: Agradecemos que nos haga llegar sus insatisfacciones acerca de nuestros servicios, le pedimos nuevamente disculpas, ya que en...More

    Iberostar Grand Hotel Trinidad
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    Hotel Mercure Sevilla Havane
    3,344 reviews
    #10 of 79 hotels in Havana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$79 - US$145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 62
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, TripOnline SA, HotelsClick and Evoline ltd so you can book your Horizontes La Ermita reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Pinar del Rio Province >
    • Vinales
    • Also Known As
    • Horizontes La Ermita Vinales ,
    • Horizontes La Ermita Hotel Vinales
    Add Photo Photos
    Traveller (421)
    Room & Suite (75)
    Pool & Beach (29)
    Dining (19)
    Hotel & Grounds (308)
    Bathroom (9)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    Meredith L
    21 February 2015|
    Answer
    Response from UshanthaN | Reviewed this property |
    Its not a long walk into town, but the hill is quite steep. You can ask the reception to call a taxi for you. It should cost about 4 cuc (4 dollars) to come and go. Hope this helps. Ushantha
    2
    Votes
    Room Tips
    "Get a room facing the pool."
    Read review
    "ask for la vista"
    Read review
    "Rooms form a crescent round the pool area so none away from the noise"
    Read review
    "top floors avoid the scraping of chairs overhead...but there are no elevators so if you have mobility issues..."
    Read review
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