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Four Points by Sheraton St. Catharines Niagara Suites

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Traveller (108)
Room & Suite (58)
Pool & Beach (6)
Overview
  • Excellent36%
  • Very good42%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“brock university”(52 reviews)
“front desk”(60 reviews)
“living room”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton St. Catharines Niagara Suites
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (383)
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370 results
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16
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135
150
50
19
16
Show reviews that mention
All reviewsbrock universityfront deskliving roomfourth floortim hortonsking suitevery nice hotelbit datedst catharinescheck in was easysmall fridgecoffee makerup to datefree internethour drivelots of parkingsuite hotel
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1 - 5 of 370 reviews
Reviewed 1 week ago via mobile

The first room we were given was dirty and in poor condition. Table in sitting room still had food on it, and what looked like syrup. The couch cushions were filthy and half the ceiling in the bathroom was falling. The computer desk chair was...More

1  Thank Nakesha M
Hotel's Favourite
Reviewed 1 week ago

I spent two nights at this hotel a few nights ago and it was great. My kids (ages 5 and 3) had a blast and enjoyed the rooms and space. I wish breakfast was included in the price. The staff are phenomenal, the parking is...More

1  Thank Khairoon A
Reviewed 2 weeks ago

Rooms are big ... beds are comfortable.. price is ok. The restaurant in the hotel is good. The hotel personnel are very nice and helpful. It is far from most things. Good overall hotel we would stay there againMore

Thank Raoster
Response from Saleem J, Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 2 weeks ago

Thank you for choosing the Four Points by Sheraton St. Catharines Niagara Suites. Staff and Management appreciate you taking the time to let us know about your most recent stay with us. We value your vital feedback and hope to welcome you back soon! Sincerely,...More

Reviewed 3 weeks ago via mobile

Checked in for business, accommodations were paid by 3rd party and when checking in was asked for proof of non-profit discount price! I was like what are u talking about room was booked through 3rd party. Nice welcome 👎🏾 Room view was a bit disappointing...More

Thank GiftFromGod
Reviewed 3 weeks ago

Went here with the whole family for my fathers 60th birthday and was a really good experience. Kids loved swimming at the pool and great breakfast at the restaurant by the lobby. We got a complimentary upgrade and the room was huge. The kids loved...More

Thank phillipaloree
Response from Saleem J, Manager at Four Points by Sheraton St. Catharines Niagara SuitesResponded 3 weeks ago

Thank you for not only choosing the Four Points by Sheraton St. Catharines Niagara Suites, but for leaving such a glowing review ! I am so pleased to hear that you and your family enjoyed your stay with us and were well taken care of...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (108)
Room & Suite (58)
Pool & Beach (6)
Dining (4)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
occams-razor
May 4, 2018|
Answer
Response from suerob_13 | Reviewed this property |
Yes the pool is heated, but I found it cold. They took out the hot tub, said it was unsafe---too bad eh. No DMP or other services fees.
1
Vote
mwasyluk
January 15, 2017|
Answer
Response from suerob_13 | Reviewed this property |
No there is no spa services on site.
1
Vote
Room Tips
"4th floor, corner suite, on the south side: quieter and sunny."
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"All room are suites and have separate sitting area and have microwave, fridge, wet bar and old style coffee..."
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"Get every piece of information up front out the staff. Ask for quiet room and all entitlements up front."
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"We asked for and were accommodated with two rooms - very convenient for all."
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