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Not the most friendly receptionist I've encountered. Service wasn't up to standard in my opinion. Rooms were average - nothing spectacular - but a bit over priced. Would most likely find another place to stay next time I'm in town.More
Response from Eddie M, Public Relations Manager at Best Western Halton HillsResponded 23 March 2017
Thank you for your review, your concern has been reviewed. We are disappointed that we did not serve you up to your standard and that you did not find value in our location. We stride for our prices to be competitive for our local...More
I have stayed many times at this hotel due to work and proximity but over the years, with new management and especially the lady in front are not very helpful or welcoming. Rates are inconsistent, sometimes I pay $150 for a weekday and then sometimes...More
2 Thank Maria_Braithwate
Response from Eddie M, Front Office Manager at Best Western Halton HillsResponded 1 March 2017
We would like to first thank you for your many years of business at our location. Secondly I would also like to thank you for your feedback as it is the best way to measure our level of service.
I understand your frustration with...More
I have been coming to this hotel for many years on business in G'town. The hotel is the only one in town, and while the rooms are modest, they are decent. There are no elevators, but there rooms on the second floor. 24 hour front...More
Response from Eddie M, Public Relations Manager at Best Western Halton HillsResponded 12 January 2017
Thank you for your feedback, your business is very important to us and we value your comments. We always use feedback to improve service and guest experience. We welcome you to join us again thank you for your many years of business.
I have stayed in a few Best Westerns in North America. This one is not up to the standard that I have seen. Confusion at the front desk at on what rate they were going to give me. It sounded promising but didn't end up...More
1 Thank Nezrok
Response from Eddie M, Public Relations Manager at Best Western Halton HillsResponded 1 December 2016
Thank you for your review and your loyalty to the Best Western. We are disappointed that our property did not live up to your previous Best Western experiences. We also understand your frustration with our front desk staff. We have had a discussion with...More
The Bets Western on The Hill is a standard place to sleep..
The staff was very friendly
The room was clean and stocked with towels and toiletries
The individual heating and cooling in the room was nice
Free Wifi and a Nice breakfast includedMore
Thank Carin H
Response from Eddie M, Public Relations Manager at Best Western Halton HillsResponded 27 October 2016
Thank you for your review. We are happy that your interactions with our staff was pleasant and we stride to make all our guests feel welcome. Yes each room gets to control their temperature and has free access to our Wifi network. When it comes...More
US$102 - US$123 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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