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Ser CasaSandra

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Traveller (514)
Room & Suite (297)
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Overview
Hotel website
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Calle de la Igualdad s/n, Holbox Island 77730 Mexico See on map
Name/address in local language
AMENITIES
Public Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Ser CasaSandra
Offers & Announcements: Package Deal
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (541)
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286 results
Traveller rating
165
57
23
26
15
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Time of year
LanguageEnglish
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165
57
23
26
15
Show reviews that mention
All reviews casa sandra cuban night isla holbox main building ocean suite the general manager hotel pool rooms are nice recommend casa hotel guests wonderful hotel the air conditioning common areas beach bar white sand small island amazing beach
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1 - 5 of 286 reviews
Reviewed 4 weeks ago via mobile

While we had an amazing experience during our stay here, there were a couple of aspects that were disappointing. Not a lot of the staff spoke a great deal of English so sometimes the communication was difficult. We had paid for an ocean view room...More

Thank Laurenf3rst
Response from Casa S, Front Office Manager at Ser CasaSandraResponded 2 days ago

Dear Lauren I appreciate the time spent writing your opinion regarding your vacation at CasaSandra. Although your stay was not entirely positive, which we are very sorry, I have to say that it is not pleasant to read the comments where we can see the...More

Hotel's Favourite
Reviewed March 16, 2018 via mobile

Staying at CasaSandra is the closest I’ve been to paradise - it is a beautiful hotel in a perfect location. Situated a short walk from the town and on the beach, it has convenient access to local amenities but is far enough out that it...More

3  Thank Jeannie S
Response from marketing207, Guest Experience at Ser CasaSandraResponded March 18, 2018

Dear Jeannie S Thank you very much for such wonderful comments and we want express our gratitude for contribute with this positive review. Thank you very much for appreciated the facilities, drinks, rooms, food, furniture, beach area, and the wonderful staff that works very hard...More

Reviewed 4 weeks ago

Great stylish hotel in this paradisiac island. Super helpful staff. Very clean room although a bit too dark at night. The ceviches at the restaurant were fabulous. Big downside: the mosquitos which were ferocious all day long.More

1  Thank Catherine F
Response from Casa S, Director de Recepción at Ser CasaSandraResponded 4 weeks ago

Dear Catherine F. Thank you for sharing your comments with all the readers, I appreciate your time and dedication as we think it is a good way to constantly keep improving our service. Your comments about the rooms, the staff and the food make us...More

Reviewed 5 weeks ago

I visited CasaSandra with my boyfriend for the week and we had a wonderful trip. CasaSandra pays such attention to detail - from the organic mosquito repellent to the personalized notes each night on the bed (with cookies!). The beach was extremely well-cared for and...More

Thank Katie C
Response from Casa S, Director de Recepción at Ser CasaSandraResponded 4 weeks ago

Dear Katie C, Thank you for sharing your comments with all the readers, I appreciate your time and dedication as we think it is a good way to constantly keep improving our service. Your comments about our staff and facilities make us happy, because everybody...More

Reviewed September 12, 2018

It is a magical place and we did love our stay but due to getting salmonella it totally ruined the rest of the trip and left a bitter taste. There was no after care or sympathy from the staff. We only wanted to let them...More

Review collected in partnership with this hotel
Thank SamCross18
Response from Casa S, Director de Recepción at Ser CasaSandraResponded 4 weeks ago

Dear SamCross18 Thanks to spend your time to give us a review, we appreciate the comments about your stay with us and about our magic island. Every Body in Casa Sandra work hard every day to improve our service with all our guests. We feel...More

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About
Description
For a long time owner, Sandra, wanted to write by the sea. She went in search of a remote world, quiet, where the blue was obvious. One day, she landed in Cancun and the attraction of the Mayan land was More overwhelming. She took a small plane and flew over the island of Holbox.Nothing was more attractive to her than the Feast of the colors of nature, barefoot fishermen with their gold teeth, women weaving hammocks or sheathed with their heels in the sand. "I want to do something here, " she said and began to imagine in her head this project now called "the hotel with a human touch" on this very beach.The land of more than 150 species of birds, whale shark, or Damero world's largest fish, mangroves in each corner, all were an inspiration to this artist.Then she wanted to welcome friends from around the world and to express, through a hotel on the island of Holbox, a point of view on life: "peace and art are a great treasure for humans. " Because of this she thought of a place that is romantic, sexy, creative, where the personalized, warm, rustic atmosphere in a luxurious twenty rooms that look to the sea, where one could meet the privacy and whims of its guests. All done out of love and passion. The same place where one can dream and create, and in the best case, where one can rest.The joy of giving and expressing a new way of caring for guests, has been the commitment of the hotel. Every detail has a reason: from the small art gallery with paintings by renowned artists to the beautiful furniture that inhabit the halls.Feelings, emotions, poetry, touches of color, aromas of black coffee, hammocks, fabric on the balconies, fluffy sheets, the sea at every angle, and romantic evenings create the magic of the "place of your dreams." Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Beachfront
Breakfast included
Spa
Air Conditioning
Airport Transportation
Concierge
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
18
Price range
US$311 - US$665 (Based on Average Rates for a Standard Room)
Also Known As
Casa Sandra Hotel Holbox Island
,
Casa Sandra Holbox Island
Location
Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
18
Price range
US$311 - US$665 (Based on Average Rates for a Standard Room)
Also Known As
Casa Sandra Hotel Holbox Island
,
Casa Sandra Holbox Island
Location
Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Photos
Traveller (514)
Room & Suite (297)
Pool & Beach (189)
Dining (114)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mary G
April 5, 2018|
Answer
Response from Casa S | Property representative |
Dear Mary G. We do have 18 rooms, three rooms has double beds and the rest of the rooms has king size beds. in some rooms we can put an individual extra bed.
0
Votes
Google Translation
lainiegail
March 17, 2018|
AnswerShow all 2 answers
Response from Casa S | Property representative |
Dear lainiegai... The average cost for meals between 40 usd to 65usd per two adult persons. Some restaurants take credit cards, however my advice its to exchance some pesos at the airport. Now according to the bank of... More
1
Vote
Google Translation
Jules1230
August 20, 2017|
AnswerShow all 2 answers
Response from Casa S | Property representative |
Dear Julieani, I hope this email finds your well. First of all, i would like to offer a sincerely apologized for the delay of the answer, however would like to informed you that we have a new management and we are ready... More
0
Votes
Google Translation
Room Tips
"best view, luxury, clean, special"
TomM4980
Jul. 3, 2018
Read review
"ANY of the rooms are going to be worth it."
katherinecX4207VE
Apr. 23, 2018
Read review
"We stayed in a first floor garden view room and it was perfect, quiet and cool"
annie2646
Mar. 5, 2018
Read review
"Suite rooms are the best"
drsarah56
Feb. 3, 2018
Read review
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