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Hacienda Hotel Santo Domingo

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Traveller (183)
Room & Suite (63)
Pool & Beach (33)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The best place to spend a couple of days to explore all of Yucatan`s sights. Enjoy the tranquil atmosphere, take a ride in a horse buggy, rent a bike or climb the biggest pyramid in Yucatan. Explore the secrets of the Mayas and enjoy the natural surroundings of Izamal. There is plenty to do in our town. Visit Izamal to explore & discover from here the Yucatan and relax for some days .
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Property amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Spa
Breakfast Available
Laundry Service
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Historic Hotel
Family
HOTEL CLASS
Hotel links
Visit hotel website
Special Price:10% off room rate
326Reviews
284Photos
1Q+A
43Room tips
Traveller rating
  • 271
  • 43
  • 6
  • 6
  • 0
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Popular mentions
We loved our stay at Santo Domingo, the Austrian host/owner is very kind and it feels like a warm welcome. Our free upgrade was very nice, the room had the coolest shower ever. We decided to have dinner in the restaurant, and it was very good. First caprese, then chicken and
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Response from Hacienda S, Inhaber at Hacienda Hotel Santo Domingo
Responded Nov. 21, 2018
Thank you very much for your great review. We are very pleased that you liked your stay with us and that you would like to return . Allow me a little correction about the price of the menu: the price you mentioned is for 2 menus :-) we always try to give a good quality for the best possible price at our hotel. We hope you will have a pleasant holiday in Mexico and we would be glad to see you again . Thank you !
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Hotel's Favourite
We booked last minute as we live in Mexico and had something to do in Kantunil one afternoon. We wanted to spend the night close since we have two small children and a dog. This hotel was great and was very accomodating. I asked beforehand if the room had a fridge and I was told
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Response from Hacienda Hotel S, Inhaber at Hacienda Hotel Santo Domingo
Responded Sep. 20, 2018
Thank you very much for your great review! We are very happy about your comments and that you like your stay with us. I think I answered your review before but looks like it was not published. So I do it again. You are very welcome to come back whenever you need a break in the tranquility of Hacienda Hotel Santo Domingo.
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A Pleasant stay during a tour through Yucatan. It is a fascinating mixture of old, new, and a jungle-like garden guarded by a lot of peaceful dogs. In the evening we had some good drinks at the bar and in the morning an excellent breakfast. There were only a few moskitos.
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Response from Hacienda Hotel S, Inhaber at Hacienda Hotel Santo Domingo
Responded Aug. 1, 2018
Thank yo for taking time to review your stay. We are happy that you like our Hotel and that you did enjoy your stay. We would like to welcome you again in the future.
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While the facilities are well appointed and lovely, we were left with a bad taste from the owner’s attitude. Not a warm welcome. Fine, but then t he margarita we ordered was made with the right ingredients but the juice of only one lime meant one sip emptied the glass that was
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Response from Hacienda Hotel S, Inhaber at Hacienda Hotel Santo Domingo
Responded Mar. 4, 2018
Dear Sir, thank you for your comments about your stay. I am very sad about that you did not enjoy the welcome package with free welcome drinks, information about town, maps and magazine and all the information we gave you at check in. You even rated this unfriendly ! We also arrange two rooms next to each other for your small group even the booking was made for different accomodation, so you could enjoy your stay with your friends. There was an issue from your side with your Margarita , obviously you have your own recipe for that. We do have standard recipes for all our drinks and they are always the same quality and quantity. You did not like the fact that there was too much ice for your taste in your Margarita. So we told you just to ask to take some ice out of your drink. But this comment did not meet your opinion and you got even more cranky about. There was no further discussion about your drink because your mood was already at a very low point and YOU DID NOT HAVE TO PAY FOR YOUR DRINK !, a little detail which you forgot to mention in your comment ......and by the way, customers are not ALWAYS right, believe me ........But even they are not, we solve the problem
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Visited Izamal In January this year, this was a perfect place to stay, within walking distance of town, set in lovely grounds, we had a room with a veranda. We ate breakfast around the pool, which was very good, had an evening meal which was also very good. I am normally bitten
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Response from Hacienda Hotel S, Inhaber at Hacienda Hotel Santo Domingo
Responded Feb. 13, 2018
Thank you for your nice review, we enjoyed very much having you staying at our hotel. We are happy that you like our meals and the entire hotel. Mosquitoes are not a big deal because we are raising plants the mosquitoes don´t like. Hope to see you again one day !!
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All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Photo provided by managementHacienda Hotel Santo Domingo
Romantic Junior Suites
Bed in Casita Uxmal
mit Seifenspender
rideaux très légers et puits de jour au plafond
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Aceptan mascotas/animales?
Gracias por su interes en nuestro hotel Si aceptamos mascotas educados con un pago adicional de 150.00 Pesos MXN por noche. Si estan interesado en una estancia con nosotros, por favor visitan nuestra pagina triple W izamalhotel punto com Gracias
0 votes
"Get junior suite."
"Bring mosquito repellent"
"We stayed in the largest room, but would stay at any of the rooms next time, the entire space is gorgeous."
"Hard to find with gps, check the website. The swimming pool is not a destination in itself. Best restaurant. Fantastic breakfast"
"We stayed in the "Hacienda Superior Room" which had a king-sized bed and huge shower/bathroom. Private."
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PRICE RANGE
US$72 - US$131 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaYucatanIzamal
NUMBER OF ROOMS
10
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