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Abseil Breakfast Inn

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709 Waitomo Caves Road, Waitomo Caves New Zealand
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Traveller (127)
Room & Suite (32)
Dining (14)

About

#2 of 2 B&Bs / Inns in Waitomo Caves
Location
Cleanliness
Service
Value

Abseil Breakfast Inn is an excellent choice for travellers visiting Waitomo Caves, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

Given the close proximity to Roselands Farm Park (2.7 km), guests of Abseil Hotel can easily experience one of Waitomo Caves' most popular landmarks.

Outdoor furniture, an outdoor fireplace, and baggage storage are some of the conveniences offered at this inn. In addition, Abseil Hotel offers free breakfast, which will help make your Waitomo Caves trip additionally gratifying. If you are driving to Abseil Breakfast Inn, free parking is available.

Travellers looking to enjoy some fish and chips can head to Curly's Bar. Otherwise, you may want to check out a cafe such as Waitomo General Store or Long Black Cafe.

Enjoy your stay in Waitomo Caves!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Board games / puzzles
Books, DVDs, music for children
Adults only
BBQ facilities
Breakfast available
Wine / champagne
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
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Room features
Housekeeping
Room types
Non-smoking rooms
Family rooms
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HOTEL CLASS
213Reviews1Q+A16Room tips
Traveller rating
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Blythe Ventura wrote a review Jan. 2021
1 contribution
Beautiful rooms and beautiful hospitality from Helen and John. Thank you for our comfortable stay while walking Te Araroa. Recommend wholeheartedly for couples visiting Waitomo or the surrounding areas.
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Date of stay: January 2021Trip type: Travelled as a couple
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Jeannette B wrote a review Oct. 2020
26 contributions1 helpful vote
This boutique accommodation has character that makes you smile. It might not suit everyone’s style but it’s quirky nature makes it a fun stay. The accommodation is spotlessly clean and the breakfast is excellent. The owners are super hospitable and friendly. If you want a private getaway or just a bed... we highly recommend. Even the walk to the village .. down and then ... up the steep drive is achievable. 😊😊😊
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Date of stay: October 2020Trip type: Travelled as a couple
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speedsister wrote a review Feb. 2020
Fareham, United Kingdom725 contributions169 helpful votes
We pulled up the incredibly steep drive to the parking area and could see the rooms but I did not immediately see any reception area. I could see through one of the rooms someone who I assumed was the owner hanging washing out the back so I called out hello to be promptly barked at in a very harsh tone to go to the reception - which had I seen it initially I would have done! I was then given what I can only describe as a lecture on how to fill out the breakfast form along with the warning that if it wasn’t filled out properly we wouldn’t get breakfast! I was then shown our room - which was tiny - I was prepared for small but it was only just big enough that we could walk around the bed and trying to accommodate our luggage as well was difficult. Then my husband was ushered back outside to park the car properly! Admittedly parking is tight and the husband John took over at this point and made light of the situation but sadly by this point I felt that we were an annoyance that was being barely tolerated rather than valued guests! The room was nicely decorated but incredibly noisy - we could not only hear everything through the walls as we tried to get to sleep but also the clumping around of the owners who live upstairs! Breakfast was delicious and John was very entertaining and affable but we were completely blanked by his wife though she did very pointedly ask other guests how their days had been the previous day! One star is all I can justify giving for the appalling customer service and the noisy tiny room.
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Date of stay: January 2020Trip type: Travelled as a couple
3 Helpful votes
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Arundhati Wuppalapati wrote a review Jan. 2020
Oxford, United Kingdom1 contribution
In an industry with such an emphasis on hospitality, the behaviour of the hosts was utterly horrific. In all our travels, we have never encountered such deliberately nasty and downright rude treatment from anyone. Don't let the high ratings fool you - avoid this B&B at any cost. We had made a booking for one night directly with the owner John himself by email, and not once in our correspondence did he mention that they only check guests in before 7 pm. Just as we were setting off, at around 6pm, we called up as a courtesy to inform the owners that we would be reaching at 8:30pm, as predicted by our satnav. The standard procedure, in our experience, is that the owners leave the side door open or the keys for the guests to let themselves in if they are arriving late, and we were hoping that they would be able to offer us such an option. To our dismay, we were told that check-in would close at seven, and after some negotiation, we were told that we had to get there by eight. Despite us explaining that the satnav predicted arrival after eight, there was no flexibility offered. When we were half an hour away, we called up to update them on our arrival time, which was predicted to be 8:10, after having driven rashly, breaking speed limits. The phone was answered by Helen, who told us that "if we did not reach by eight, then goodnight", and then hanging up, in response to us explaining that we breaking speed limits and driving dangerously to reach. We were aghast - we were under so much stress, and her reply was deliberately nasty; any decent human being would have simply told us to drive safely, and waited a few minutes, especially as the lodge was their residence. The worst part of this entire ordeal was that we were not informed at any stage of time constraints on checking in, and we were expected to have checked booking.com prior to our arrival, despite having booked directly with them. We were subjected to undue and unnecessary stress, and risked our lives to satisfy the whims of petulant lodge owners, in the comfort of their own home. Having driven dangerously, and arriving at 7:58pm, we rung the bell three times, to no avail, despite seeing someone in the front room. Desperately, we phoned them up at exactly 8:00pm, and this person, who turned out to be John, reluctantly opened the door to let us in. Upon reflection on this ordeal, we came across other incidents similar to the one in which we found ourselves - the most recent being in January 2019 - and we dread to think what would have happened to us had we arrived two minutes later. Their behaviour, especially Helen's, was absolutely shocking, and was purely vindictive. There is no excuse to speak to any human being in this way, particularly not to paying clients; especially when our needs were not remarkably unreasonable, given that all they needed to do was open the door (they lived in the B&B) or leave the keys on the porch, like most similar businesses. I find it hard to put into words how actively unpleasant the hosts were and the amount of unnecessary emotional distress they subjected us to, and our stay here has tarnished our experience of an otherwise beautiful country, known for its hospitality.
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Date of stay: January 2020
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Response from Helen-Fortescue, Owner at Abseil Breakfast Inn
Responded Jan. 5, 2020
While booking.com advises all people booking through it, and travel agents advise all people booking through them, of our check in closure of 7 pm, unfortunately our website is out of date. Less than 1% of our guests book direct. When the reviewer rang to advise she was running late, my initial discussion with the reviewer was based on my mistaken belief that she had booked through booking.com and was aware of our check in times. This was based somewhat on her advice that she was "running late". When it became clear I was mistaken I apologised. John further apologised to the reviewer when she arrived, and I repeat the apology here. We have areas that are used in common by guests; these are accessed from all guest rooms. Guest rooms are either accessed through the main door, which is locked when closed, or through an outside door. If we left a room key on the porch this would allow any outside individual access to the common areas and to any unlocked individual guest area. We have a car park that requires careful parking to ensure both safety and ease of access; approaching this at night will cause difficulty especially to other guests who wish to leave early the next day. We have a number of practices to ensure that other guests are not inconvenienced. It is important that we take all guests through these. Many of our guests have early morning caving trips or have had a hard days caving; either way they wish to retire early. It is important to us that these guests are not disturbed by late arrivals. Part of the “ vibe” that our guests enjoy is the separate themes of each room. As our linen and toweling match the theme of each room it cannot be given to a commercial laundry service. This does have the benefit that we can guarantee that all items have been washed with products that are environmentally certified, and are sun dried when the weather permits. However, when added to the normal cleaning we undertake, it does make for a long day. We normally arise at 6 am to commence preparation for breakfast. As we are too small to have a night manager and I do like time to cleanse myself and enjoy some rest, we close check in at 7 pm. We do extend check in to 8 pm when requested and valid, and beyond then in the case of a genuine emergency. However as noted in the January 2019 review we do adhere to check in times. A desire to eat at a particular restaurant on the way is not a valid reason to extend check in. There are excellent restaurants here. In this case the reviewer contacted us at 6 pm to advise that they had already left Rotorua and were on their way. Goggle Maps gives the travelling time from Rotorua to us as 1:50 hours at a comfortable speed. As the reviewer had already left Rotorua we believed that she would arrive here comfortably by 8 pm. This turned out to be the case. The door bell turned out to be broken when she arrived. We had this repaired the next day. The person in the front room was another guest. John was not reluctant to meet her, but happy that she had arrived. The situation is not the same as that noted in the January 2019 review. In that case the reviewer was clearly aware of the check in and had asked for and been granted an 8 pm check in. The January 2019 reviewer however did not arrive until well past that time and in fact did not arrive until all local check ins had closed. That reviewer made no contact before then to advise of any reason why he was running late. The reviewer was aggressive when he arrived. None of that applies here. Overall, we found the reviewer’s family a delight to host. She must be very proud of her daughters. We were pleased that she expressed satisfaction before she departed with our rooms, the breakfast and our dinner recommendation. We are disappointed that our apologies have been insufficient.
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avashib wrote a review May 2019
114 contributions8 helpful votes
Very warm and helpul hosts! GReat location! Good breakfast with a great variety of honey to choose from! Loved living in the small little house on a hill with many eatiers around! All the caving companies are also close!
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Date of stay: April 2019
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Trip type: Travelled as a couple
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PRICE RANGE
US$95 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
abseil hotel waitomo caves
LOCATION
New ZealandNorth IslandWaikato RegionWaitomo DistrictWaitomo Caves
NUMBER OF ROOMS
4
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Frequently Asked Questions about Abseil Breakfast Inn
Which popular attractions are close to Abseil Breakfast Inn?
Nearby attractions include Caveworld (0.5 km), Ruakuri Walk (3.0 km), and Ruakuri Cave (1.0 km).
What are some of the property amenities at Abseil Breakfast Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Abseil Breakfast Inn?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Abseil Breakfast Inn?
Yes, free parking is available to guests.
What are some restaurants close to Abseil Breakfast Inn?
Conveniently located restaurants include Huhu Cafe, Waitomo Homestead, and Bosco Cafe.
Is Abseil Breakfast Inn located near the city centre?
Yes, it is 0.7 km away from the centre of Waitomo Caves.