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Domaine de Ronchinne - Chateau & Ecuries

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Ronchinne 25 Maillen, Assesse 5330 Belgium
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US$118
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Traveller (524)
Room & Suite (130)
Dining (52)

About

Location
Cleanliness
Service
Value
See why so many travelers make Domaine de Ronchinne (former Château de la Poste their hotel of choice when visiting Assesse. Providing an ideal mix of value, comfort and convenience, it offers a quirky setting with an array of amenities designed for travelers like you. As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk and a sun terrace while staying at Chateau de la Poste. In addition, Domaine de Ronchinne offers breakfast buffet, which will help make your trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Plus, during your trip, don't forget to check out a historic site, such as Dinant or Namur at 20 minutes.. At Domaine de Ronchinne, your comfort and satisfaction come first, and they look forward to welcoming you.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Sauna
Restaurant
Bicycle rental
Bicycles available
Indoor play area for children
Wifi
Pool / beach towels
Breakfast available
Breakfast buffet
Complimentary tea
Special diet menus
Game room
Hiking
Mini golf
Billiards
Table tennis
Board games / puzzles
Kids' outdoor play equipment
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Hammam
Open-air bath
BBQ facilities
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Blackout curtains
Desk
Private bathrooms
Coffee / tea maker
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Dutch
657Reviews2Q+A42Room tips
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K2924UHGAEJV wrote a review May 10
Saint-Josse-ten-Noode, Belgium2 contributions
- Service was very mediocre for price being charged. E.g., bar was not being serviced due to "lack of personnel" (quote by hotel employee) - Saunas were out of order, Swimming pool in bad shape - Prices in petit magasin are exuberant: plastic glasses are being charged by 1 EUR per glass & charges for products that you choose to leave behind (in this case, bottle cork came undone during opening).
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Date of stay: May 2021
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Marie wrote a review Sep. 2020
Ostend, Belgium1 contribution4 helpful votes
First of all we booked a room in the castle, but we were lodged in what is called “the stables”. Namely the small rooms in the annex of the castle, in a room that cannot get more than one star, and even that with generosity, but whose full price is a shocking 245 euro/ night, while we had the “luck” of paying “only” 80 euro/ night, still a huge price for what looked like a student dorm. The room had absolutely no comfort. It was dusty, elementary furnished with just one bed, one tiny desk and a chair. The bed was hard and the pillows also very hard and tiny, impossible to sleep on without waking up with a stiff neck and aching shoulders. The dressing was open and its content could be “admired” from any corner of the room. The sink was not in the bathroom, but in the room, in the darkest corner, with no light above it. The tap was so far from the basin of the sink that the water was pouring almost on the edge of the basin and any attempt of using it was provoking a constant flood around the sink, so after each use we had to clean that mess up in order not to have our toiletries soaked. There was almost no light in the room except for two lamps near the bed. The ceiling lamp, a horrible plastic thing, gave no more light than a candle. Perhaps in order to make less visible the numerous stains of dead mosquitoes on the ceiling. Even though the room was clearly a double one and we were two people registered there, we were constantly provided with only one bath towel. Every day we had to go to the reception and ask for more towels. The internet did not work and apparently we were not the only ones complaining about it. The communication between the employees of the domain was totally inefficient and the problem was not solved for two whole days. This was half of our stay. In front of our windows there was a terrace and a little bird had died there; nobody bothered to remove it, even though we reported it to the reception, so each time we were trying to enjoy contemplating the landscape, we were confronted with the image of the poor dead birdie. Nice and inspiring for a long waited holiday, yeah. But perhaps the creepiest experiences of our stay at “Domaine De Ronchinne - Château & Ecuries” was the moment when, while having an evening walk in the valley, the light in our room was suddenly turned on, right before our eyes. We rushed back to the room and we found the door closed and luckily nothing missing, but somehow the light had been turned on while we were not there. We reported the event to the reception and nobody was able to offer any answer or any explanation to this event. The internet technician would have announced had he entered to check the network, and it was much too late for the cleaning service to come. And to come for what? It was just creepy. As creepy as hell. The wellness area - while the intention of creating a relaxing spa in the middle of nature was more than salutary, the lack of any attendance from the domain over the wellness area had the consequence that the spa was in a total state of chaos - people were smoking around the swimming pool like in an old bar while others were listening VERY loudly to various sportive competitions while expressing their enthusiasm in a apelike manner. Quite a challenge to find some peace and fresh air - the reason I assume most of the people had chosen this place. While the personnel of the domain certainly cannot educate the people who go there, for sure they can do their best to watch over what happens in the wellness area. Given that the room we were offered had no fridge, on the domain there were only two ways of getting some cold refreshments: 1 - at the bar from the ground floor of the castle; 2 - at the vending machine from the spa area. But. The bar from the ground floor of the castle was closed from around midday until 5 p.m. The vending machine from the spa area was on, making quite a lot of annoying noise in a place that was supposed to be quiet and relaxing, but it was empty. The only way of having a cold drink in a hot day was to hop in the car and drive out of the domain to the nearest supermarket. So people, if you plan a holiday at “Domaine De Ronchinne - Château & Ecuries”, please be sure you take your fridge with you. Oh, and if you go to the spa, please be sure to have ear plugs. Professional ones. And a mask with a professional filter for cigarette smoke. a Talking still of the spa area. On their site there is a herbal tea house mentioned. Don’t dream. No tea and no herbs in the herbal tea house, people just go in there to change the nappies of their babies. 17 hours before the moment we were supposed to check out we already got a message to check out. Online. Ok, they will excuse themselves that due to corona measures etc, ok, but 17 hours before?! Really?! While we were still desperately trying to have one last relaxing evening after having been traumatised by all of the above?! In the last morning of our unfortunate stay, while we were waking up, we got a very “nice”, “friendly” message from our “wonderful” host, “Domaine De Ronchinne - Château & Ecuries” - if we do not leave the room until 11 a.m., 100 euro will be automatically taken from our card. Well, no, thank you, we were in fact really happy and relieved to leave that place as soon as possible and never come back, or at least not as long as the management of this place is as awful as it is. Conclusions: “Domaine De Ronchinne - Château & Ecuries” is a place with a huge potential, the landscape is magnificent, but the management of the place is the worst ever with no respect for the people who come there for a long waited moment of rest and relaxation. Do yourself a favour - do not waste your money and your precious time by going there. You will deeply regret it. Find a better place.
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Date of stay: September 2020Trip type: Travelled as a couple
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BartHendriks2_007 wrote a review Aug. 2020
2 contributions4 helpful votes
No consistency and likely lack of good management kills this dream location. It looks they have rebuild this place with a focus on B2B so to sell seminars for large groups. Keep that in mind when reading this review. At one hand the buildings and swimming pool are absolutely one of the ones you have had to visit (except the rooms 401 to 420 that are old, small and hot in the summer), but, I have to agree that the staff is not as professional as you would expect. More specifically I noticed that all related to the bar, lobby and restaurant are way under-qualified with as result very (!) long waiting times, mediocre food, and frustrated customers. During our first lunch, we finally got our food but my pizza was stone cold so back to the kitchen. That same evening during dinner we got 2 overcooked hamburgers. Another guest ordered a bloody mary (yes simple Vodka and Tomato juice) but was pointed by the bar manager (older guy) to only order drinks from the menu. So the guest asked, do you have Vodka? Yes, do you have Tomato juice? Yes....ok, so that together is called a Bloody Mary. Sorry but if you are the manager of a bar this stuff is 1on1. So another frustrating issue, how to get in contact with the Hotel? It would be nice if they pick up the phone. After our initial booking, we wanted to extend with 2 additional nights but we tried for 2 (!) weeks every day and nothing. When we asked later when in the hotel the receptionist mentioned they do not have time during check-in and out. We called them all day, send 2 e-mails and send a message by Booking. com so no idea were this answer comes from. Do not think I am running away from this place (not yet,....I have traveled all over the world and have seen the good, bad and the ugly, except these nasty rooms in the building opposite of the main building, read onwards!). But you would expect super service for a place that looks so beautiful as this and has a premium pricing. Loved to stay for another two nights but the place is sold out. We had room 505 good enough for 3 people and located at the back of the new building with a view on the orangery. I think these rooms are rented to these larger groups. On the morning of our last day we had confirmation of one extra night in room 406 for a special price of E190,-.....run away as this is small, extremely hot and this building is smelling like cleaning chemicals. Room 406 is the largest room of this building....feel really sorry for the people in the other rooms and this was reason to lower my rating from 3 to 2. You cannot rent these rooms without a proper ventilator as a minimum and better a airco. So I went to the receptionist (petite long hair and glasses) who told me that they had bought ventilators for all of the rooms but now it seems several where missing. There was one spare at the reception however this one was already booked by another guest. As it was 9 pm and this guest didn't show up she gave that one to me (many thanks again!). During checkout, we had to pay the full price of €248,- as it seems there had not been any handover between the receptionists or other internal communication. So the (Asian looking and friendly) receptionist told us we would get a special price of €190,- and now the other (that same friendly receptionist that provided me the ventilator) had no idea of that price. After a short debate with her, we got the price down to 225,-. Started excellent but went down like a burning plane. The willingness is there but the management is failing tremendously. Never again lowered the rating to only 1, sorry but I have to be honest. 😉
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Date of stay: July 2020
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Room Tip: Run if they give you 401 to 420, 501 to 507 range is better
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4 Helpful votes
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Angela wrote a review Jul. 2020
Brussels, Belgium7 contributions4 helpful votes
We had a great time in the pool, walking around the hotel and visiting Dinant. From the start the reception was not well aware of our booking. Our room was nice with a view and a beautifully decorated bathroom. Nevertheless, we could not find anyone helpful! Our food was ready and no one came to let us know; no housekeeping; no help with the bags; no help to get a cab.. I think perhaps they were not ready to re-open. It took ages to get a "breakfast bag" and God forbid if you want another coffee besides the one is already included. I hope a good recycling programme is in place since all the food is "to go" and it results in so much garbage.. Some expert should teach the staff about client service and how to think about the small details that make the difference. Besides the guy who carries the towel, hard to find a smile around here.
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Date of stay: July 2020Trip type: Travelled with family
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Barry N wrote a review Jul. 2020
Brussels, Belgium158 contributions24 helpful votes
The buildings and surroundings are beautiful. Good infrastructure. Staff is very friendly, but there was one big disappointment; the noise. They advertise the stay as "a dream place for strollers in search of well-being and deep relaxation" - not so. Woken up early in the morning by a kid using the facade of our stay to play basketball. Woken up in the middle of the night by a group of teenagers having fun, during daytime the swimming pool was not a place of relaxation either. The rooms themselves have poor sound isolation as well - bring earplugs! They say that it is not a spa, it is not a wellness and I agree. It is more like a recreational park (but very beautiful indeed!)
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Date of stay: July 2020
Cleanliness
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Room Tip: Make sure to get a quiet room, far away from the main building and wellness
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1 Helpful vote
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PRICE RANGE
US$68 - US$243 (Based on Average Rates for a Standard Room)
LOCATION
BelgiumWalloniaThe ArdennesNamur ProvinceAssesse
NUMBER OF ROOMS
45
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Frequently Asked Questions about Domaine de Ronchinne - Chateau & Ecuries
Which popular attractions are close to Domaine de Ronchinne - Chateau & Ecuries?
Nearby attractions include Les Jardins d'Annevoie (6.0 km), Escargotière de Warnant (7.4 km), and Les Ruines Medievales de Poilvache (5.8 km).
What are some of the property amenities at Domaine de Ronchinne - Chateau & Ecuries?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Domaine de Ronchinne - Chateau & Ecuries?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Domaine de Ronchinne - Chateau & Ecuries?
Guests can enjoy an on-site restaurant, breakfast, and barbeque facilities during their stay.
Is parking available at Domaine de Ronchinne - Chateau & Ecuries?
Yes, free parking is available to guests.
What are some restaurants close to Domaine de Ronchinne - Chateau & Ecuries?
Conveniently located restaurants include L'Eau vive, La Cuisine d'un Gourmand, and La Ptite Croquette.
Are there opportunities to exercise at Domaine de Ronchinne - Chateau & Ecuries?
Yes, guests have access to an outdoor pool and a sauna during their stay.
Does Domaine de Ronchinne - Chateau & Ecuries offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Domaine de Ronchinne - Chateau & Ecuries?
The staff speaks multiple languages, including English, French, and Dutch.
Are there any historical sites close to Domaine de Ronchinne - Chateau & Ecuries?
Many travellers enjoy visiting Grottes Saint Antoine (2.4 km), Donjon de Crupet (2.3 km), and Eglise Saint Martin - Monument classé (2.4 km).
Does Domaine de Ronchinne - Chateau & Ecuries have any great views?
Yes, guests often enjoy the park view available here.