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Hard Rock Hotel Penang

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Traveller (3424)
Room & Suite (759)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 50-inch LCD TVs, BOSE Sound Systems, complimentary Wi-Fi and wired connectivity and an interactive IPTV system with free HD Blockbuster movies on demand. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Great View
HOTEL CLASS
Hotel links
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Hotel virtual tour
Offers & Announcements:Book Direct Exclusive
6,614Reviews
3,509Photos
126Q+A
100Room tips
Traveller rating
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Popular mentions
The good part is about the staff named Johan. He never failed to welcome us back every time we visit the hotel. Truly delivers a service from his heart. He remembers his customers, and surprisingly he remembers his customers last visit to the hotel...we are so touched. Bad
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Hotel's Favourite
Walking from our front porch area in our room straight into the pool is a luxury that we enjoyed. Morning, afternoon and night it was wonderful to walk into the pool from our room. Our room was beautiful, clean and well appointed as was the bathroom. Great movies and music was
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Response from smehrhpg, Manager at Hard Rock Hotel Penang
Responded 1 week ago
Thanks for the smashing review, Matina! It is wonderful to read that you enjoyed your stay at the hotel, and that you were able to make the most of the very popular Lagoon Deluxe Rooms. These rooms are not only spacious and well appointed, but the ability to swim out into our huge lagoon pool straight from the room is a unique experience that many guests really enjoy. The in-room movies that we offer free of charge is quite a unique concept in Malaysia. The selection of free movies that you can play on our 50' inch TV and the Bose Sound System is a great value-add which enhances the stay experience. We currently offer over 50 movies free on demand. Glad you enjoyed this! Compliments to the team of chefs and all front-of-house staff will be shared as they'll be thrilled to know you appreciated their efforts. The hotel's location is at the quiet end of the Batu Ferringhi strip, nicely tucked away from the hustle and bustle of the night markets. We offer the courtesy shuttle down to the markets each night, but there is also the hop on hop off and rapid bus services which run to Georgetown. I am glad you were able to make full use of our shuttle van :) Thank you once again for this lovely review and for recommending us. We look forward to serving you once again! Rock On! Michael Smeeton Executive Assistant Manager
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Every time I step into the hotel I could feel the warmth & welcome by your team... keep it up. My mom enjoys they property as it made her feel comfortable as well... so we actually switch from Holiday Inn Penang to your property for the last 2 years. All & all great place for
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Our stay was pleasant and thank you for upgrading our room. A lot of facilities to enjoy especially the pool which I have hard time to convince my young one to retreat back to our room. Also appreciate your Lil’ Rockers Infants Club facilities, my daughter had a great time
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I wrote it out in the earlier page, hotel room had so many problems. Thermostat faulty, faucet and shower not working! Resulting in time wasted waiting for handyman and 4 year old son falling ill due to freezing temperatures
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
Hard Rockl Room
Photo provided by managementHard Rock Hotel Penang
Seaview Studio Suite
Photo provided by managementHard Rock Hotel Penang
Lagoon Deluxe - Direct Pool Access
Photo provided by managementHard Rock Hotel Penang
Guest room
sea view room
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123456152
They have a part of the sea netted to swim in but the pool is so much better. The pool is amazing with a swim up bar and great staff.
3 votes
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hi, is there a warm water pool for infants? thanks
No, there are not.
1 vote
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Hi, it is not free of charge.We book a toyota innova for both ways. for airport to the hotel, we requested through email and for the trip back, we went to the counter at the lobby. cant remember how much it cost though but its not that expensive
1 vote
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There is no free shuttle. Best to call the hotel and arrange for a pick up if you want, which will be charged according to the size of the vehicle that you want. Alternatively there are lots of taxis at the airport
1 vote
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12345626
"avoid this hotel, unless you love disturbed holiday !"
"Avoid level 2 if posible some rooms are very limited view."
"quieter sides are at rooms 101-109 (away from the live band)"
"they have amazing sea view rooms you can catch the sunset"
"Don't book the Kids suite , its not worth it. Bathroom really small and badly designed"
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12345620
PRICE RANGE
US$91 - US$179 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandBatu Ferringhi
NUMBER OF ROOMS
250
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