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Golden Sands Resort by Shangri-La

3,354 reviews
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Traveller (2223)
Room & Suite (590)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“adventure zone”(338 reviews)
“golden sands”(791 reviews)
“garden cafe”(102 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from Golden Sands Resort by Shangri-La
Offers & Announcements: Family Fun Package
Hotel deals
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,354)Write a Review
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1,235
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Show reviews that mention
All reviewsadventure zonegolden sandsgarden cafenight marketgolden circle memberkids clubsea facing roompool areaindoor playgroundfamily resortrasa sayangwater sportsgeorge townhillview roomlong beachgurney plazagreat resort
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11 - 15 of 3,115 reviews
A TripAdvisor Member
52
Reviewed 2 weeks ago via mobile

our kid was very happy, great play area at kids club, swimming pool with sun cover on top of it, slides in water and many animal figures around. room could be cleaner, but it was fine. friendly stuff and arranged everything we asked for. mocktails...More

1  Thank A TripAdvisor Member
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 1 week ago

Dear Guest, Thank you for taking the time to share your experience with us and it is a delight to read your kind review. I am thrilled that you and your family enjoyed stay at Golden Sands Resort and happy with the services. I am...More

Reviewed 2 weeks ago

after a2hour drive from the airport in the rush hour and rain arrived at hotel. our room was on 7th floor and was excellent, except no towels or hair shampoo, within minutes of phoning down everything arrived. the room was clean and the bed linen...More

Thank jackiec88
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 2 weeks ago

Dear jackiec88, Thank you for staying with us and thank you for taking the time to share your recent experience with us, we much appreciated and your feedback is very important to us. All of your comments have been duly noted. Golden Sands Resort is...More

Reviewed 2 weeks ago

We arrived at the hotel to some confusion regarding our room (the gave us twin beds) and was directed to the restaurant for a complimentary pizza whilst our bed situation was resolved, unfortunately it couldn’t be resolved till the following day . The rooms were...More

2  Thank Redchangchun
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 2 weeks ago

Dear Redchangchun, Thank you for taking the time to leave us your feedback and many thanks for your review. We are glad that you enjoyed your stay with us. All of your comments have been duly noted. We appreciate your time in sharing this review...More

Reviewed 2 weeks ago

This is our 3rd time at this hotel and we were disappointed we felt that the hotel was looking very tired & could do with a face lift. On a plus though the staff were amazing, breakfast all you could want, even the most picky...More

2  Thank Judith C
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 2 weeks ago

Dear Judith C, Thank you for your loyalty, we appreciated! We are delighted to know that you were happy with our services, breakfast, facilities and grounds. Thank you very much for choosing Golden Sands Resort and we look forward to welcoming you back here again...More

Reviewed 2 weeks ago

I was a bit hesitant about staying at a resort as I usually find them a bit boring. My husband and travel agent convinced me to stay at the golden sands and I was pleasantly surprised. There is a night market right outside the door...More

1  Thank annat150
Response from SL_Penang1, Manager at Golden Sands Resort by Shangri-LaResponded 2 weeks ago

Dear annat150, Your kind words are truly appreciated! Thank you for choosing Golden Sands Resort for your stay. It’s a real pleasure to know that you and your husband had a great staying experience with us – from the location, breakfast, neighborhood and activities available...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$113 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$113 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Batu Ferringhi
#5 Luxury Hotel in Batu Ferringhi
#5 On the Beach Hotel in Batu Ferringhi
#5 Family Hotel in Batu Ferringhi
#5 Romantic Hotel in Batu Ferringhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2223)
Room & Suite (590)
Pool & Beach (433)
Dining (122)
Amenities (90)
Family and Play Areas (54)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Sheeba Z
2 February 2018|
AnswerShow all 8 answers
Response from Debsjoeamber | Reviewed this property |
Hi I only booked bed and breakfast there as it is incredibly cheap to eat out at one of the many restaurants within the vicinity. A particular favourite of ours wad Long Beach which is an undercover collection of different... More
2
Votes
Lweeze
16 January 2018|
AnswerShow all 4 answers
Response from Zym59 | Reviewed this property |
Have been to the resort on numerous holidays (17 times and counting), both when there have been large number of children and when there hasn’t been any. The resort has such a wonderful kids program we have never had any... More
2
Votes
Ooi P
30 November 2017|
Answer
Response from Suannkhor | Reviewed this property |
you can't use the swimming pool facilities if you are not an in house guest. I suggest you visit escape water park for water activities. as for adventure zone... it's rm35 per 2 hours. adults can play free. wear long sleeves... More
0
Votes
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Room Tips
"Rooms facing the sea have a balcony"
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"have the best rooms in the house on top (7) floor"
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"ask for an ocean view room"
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"Love sea facing 2nd floor or above for great views"
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