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    Golden Sands Resort by Shangri-La

    Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
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    2017-12-25 2017-12-26
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    US$162
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    Traveller (2153)
    Room & Suite (499)
    Storyboard
    Overview
    • Excellent42%
    • Very good36%
    • Average14%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “adventure zone” (325 reviews)
    “golden sands” (780 reviews)
    “garden cafe” (96 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Golden Sands Resort by Shangri-La
    Offers & Announcements: Family Fun Package
    Hotel deals
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,279)
    There are newer reviews for Golden Sands Resort by Shangri-La
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    821 - 825 of 3,047 reviews

    Reviewed 1 June 2016

    We had a wonderful and restful stay here; the room was nicely decorated and quiet enough; the staff was very friendly and helpful; excellent breakfast buffet served al fresco; good swimming pools and enough space in the gardens to relax and rest;More

    Thank Jean Luc S
    Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 2 June 2016

    Dear Jean Luc S, Thank you for staying with us and thank you for taking the time to review Golden Sands Resort by Shangri-La. We are pleased that all went well with your stay. We look forward to welcoming you back to our resort again...More

    Reviewed 31 May 2016

    Nice and relaxing stay. Kid Adventure Zone is a plus point for kids. Kids'pool is a bit small and always crowded. Hotel looks a bit aged. Staffs are friendly and helpful. Give 4 stars because nice birthday decoration for my daughter.More

    Thank tongkl
    Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 2 June 2016

    Dear tongkl, Thank you for taking the time to review your recent stay at Golden Sands Resort by Shangri-La. We are delighted that you liked our facilities, services and happy with the birthday decoration we prepared for your daughter. We will be pleased to welcome...More

    Reviewed 31 May 2016

    I would like to make an official complaint on my recent stay at Shang-ri La Golden Sands Resort Penang. I've book one night stay at the said hotel for 2 connecting rooms at room number 511 and 513. The rooms was book through Shangri-La webpage...More

    6  Thank limky
    Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 2 June 2016

    Dear limky, Thank you for sharing your feedback with us. I would like to apologies about the confusion regarding the difference between Cool Zone Kids Club and Adventure Zone which you were not properly informed. Cool Zone Kids Club is open to all registered guests...More

    Reviewed 30 May 2016 via mobile

    Good points : 1. Big room, big bed, clean & everything you need is provided. 2. Nice pool and nice beach (too bad the second you cross to be on the beach, watersports sellers are very pushy to advertise their activities). 3. Nice breakfast a...More

    1  Thank Flore31000
    Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 26 June 2016

    Dear Flore31000, First and foremost thank you for having shared your experience with us and thank you for providing those key points summarizing your concerns. We sincerely regret your disappointment and we have attentively noted your comments, rest assured that the necessary will be done....More

    Reviewed 30 May 2016

    nice atmosphere and good night stay..its near most attractions on the island ...good for kids ....nice beatch certify that this review is based on my own experience and is my genuine opinion of this hotelMore

    1  Thank mahmoud a
    Response from SL_Penang, Manager at Golden Sands Resort by Shangri-LaResponded 31 May 2016

    Dear mahmoud a, Thank you for staying with us and thank you for taking the time review our resort. We are pleased that all went well with your stay and we look forward to welcoming you back again soon. Warmest regards, Suleiman Tunku Abdul Rahman...More

    Hard Rock Hotel Penang
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    PARKROYAL Penang Resort, Malaysia
    2,567 reviews
    #4 of 10 hotels in Batu Ferringhi
    0.8 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$106 - US$211 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Batu Ferringhi
    • #5 Luxury Hotel in Batu Ferringhi
    • #5 Romantic Hotel in Batu Ferringhi
    • #5 Family Hotel in Batu Ferringhi
    • #5 On the Beach Hotel in Batu Ferringhi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 387
    • Reservation Options
    • TripAdvisor is proud to partner with Asiatravel.com Holdings, Shangri-La Hotels and Resorts, Expedia, Ctrip TA, Hotels.com, Booking.com, Hotwire, Travelocity, getaroom.com, Priceline, Orbitz, Cancelon, TripOnline SA and Evoline ltd so you can book your Golden Sands Resort by Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Penang >
    • Penang Island >
    • Batu Ferringhi
    • Also Known As
    • Golden Sands Resort By Shangri-La Hotel Batu Ferringhi ,
    • Golden Sands Batu Ferringhi ,
    • Golden Sands Resort By Shangri-La Penang/Batu Ferringhi, Malaysia
    Add Photo Photos
    Traveller (2153)
    Room & Suite (499)
    Pool & Beach (430)
    Dining (122)
    Hotel & Grounds (1324)
    Bathroom (86)
    Family and Play Areas (54)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ooi P
    30 November 2017|
    Answer
    Response from Suannkhor | Reviewed this property |
    you can't use the swimming pool facilities if you are not an in house guest. I suggest you visit escape water park for water activities. as for adventure zone... it's rm35 per 2 hours. adults can play free. wear long sleeves... More
    0
    Votes
    Geak
    11 October 2017|
    AnswerShow all 8 answers
    Response from masahiko | Reviewed this property |
    Would suggest to exchange it at major city .. like George Town
    0
    Votes
    Karen A
    29 September 2017|
    Answer
    Response from Murtaza S | Reviewed this property |
    You would get decent weather still check accu weather for best accurate predictions.
    0
    Votes
    Room Tips
    "choose a sea view room with balcony"
    Read review
    "Sea View on higher floors. Go for the West side if you want to avoid the direct sun on the balcony in the..."
    Read review
    "Nice view, nice kids zone"
    Read review
    "Sea view rooms are lovely especially floors 6 & 7."
    Read review
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